Simi Valley Toyota

I had a great experience with Steven at Simi Toyota. He was wonderful and he made the process easy and enjoyable. I felt like he really cared about what was a good fit for my needs and he went out of his w was wonderful and he made the process easy and enjoyable. I felt like he really cared about what was a good fit for my needs and he went out of his way to find a great car in my favorite color. I would highly recommend him to anyone looking for an honest and easy going sales guy that truly cares. More

The first time I went to the dealership, I was surprised that I was not over run by salesmen. I met Singh and immediately felt comfortable with him. He helped me and showed me to the right people to work that I was not over run by salesmen. I met Singh and immediately felt comfortable with him. He helped me and showed me to the right people to work through my own particular issues with getting a new car. After two months of wavering, I went back to get my car. Again, I was met by Singh and after picking out my car, he put me in the best plan that suited my budget. The financing staff was very helpful in issues I had with my trade-in registration. All in all, I had a very satisfying experience. More

After an enjoyable amount of time working with Jason on a great deal for a new car at DCH, his magnetic personality drew me into a deal I could not refuse or get anywhere else. Living in Simi Valley, DC great deal for a new car at DCH, his magnetic personality drew me into a deal I could not refuse or get anywhere else. Living in Simi Valley, DCH has been the place I have taken my 1997 4Runner for service. They have always taken care of me and that is why I wanted to get my new Prius from them. I could not be happier with my purchase and where I bought it from. I would recommend DCH to anyone that wants a great deal and friendly people. More

I gave Hank this rating because he has been a pleasure to deal with when I have brought my truck in for service. I also like the coupons from the dealership for a $15.00 oil change. I can go get a oil change deal with when I have brought my truck in for service. I also like the coupons from the dealership for a $15.00 oil change. I can go get a oil change, car wash, donut and coffee in the morning all for $15.00. I would recommend anyone to see Hank for serivce anytime. More

The reason I give this rating is because the customer service at this dealership is great, especially from Hank Fairchild. I always schedule any maintenance on my FJ Cruiser with him because I know he wi service at this dealership is great, especially from Hank Fairchild. I always schedule any maintenance on my FJ Cruiser with him because I know he will take care of my car just as he has done for my boyfriend Shane and his Tacoma truck. He is very nice and helpful and a pleasure to work with every time. Hank deserves a raise! Don't ever let him go! More

I William Justin Sedgwick had the honor and perivilage in meeting the most professional salesman that I have ever done business with. I have bought many vehicles in my life and by far Jason Borst was the mo meeting the most professional salesman that I have ever done business with. I have bought many vehicles in my life and by far Jason Borst was the most professional that I have ever come across. Not only will I buy a car from him agian I will recommend him to all my friends and relatives. More

EVERYTHING WENT GREAT. AND IT WAS QUICK. More

When I first walked onto the lot like any other a salesman was right on my tail. Pedro was very plesant. He got my trust by telling me the truth and showing me what was a better deal suited for me. H salesman was right on my tail. Pedro was very plesant. He got my trust by telling me the truth and showing me what was a better deal suited for me. He wasn't interested in all the upgrades. He was interested in getting me what I wanted which was one or two upgrades but left out the items inwhich I didn't need or really want. He made sure I was taken care of even after I left for the day and came back the next to make the sale. He also called me a few days later to make sure everything was working okay and to see if the additions to my new car were being taken care of. I would buy from him again...after I pay for this one in six years. More

I've been taking my 1996 Tacoma, which now has 337,000 miles, to this service dept. since I bought it used in 1997 with 19,000 miles. Paul McCartney is the latest in a long line of outstanding service tec miles, to this service dept. since I bought it used in 1997 with 19,000 miles. Paul McCartney is the latest in a long line of outstanding service technicians that I've had the privledge of entrusting my truck to for the last 13 years. Paul's experience and knowledge is second to none and I fully trust him when he recommends additional service beyond the normal maintenance. I also feel that he is very respectful of my time. Also, I'd like to recognize Mike Powell, one of the current Service managers. Mike was my service technician before he was promoted to his current position. Every time I bring my truck in he always takes the time to greet me and we spend a few minutes chatting. Paul and the others seem to follow his lead. More

My 2004 Toyota Corolla, which I bought at DCH Toyota of Simi Valley, had an airbag light which did not go off. There was also the possibility that my airbag would not deploy in the event of an accident. Th Simi Valley, had an airbag light which did not go off. There was also the possibility that my airbag would not deploy in the event of an accident. The replacement cost was $1350.Due to the fact that this was a safety issue and a possible factory defect since my car only had 72,000 miles, I felt that I should not be responsible for the repair. Nick got right back to me when I faxed a letter of my problem outlining my frustration with the Toyota Corporation’s slow response in getting back to me. He also worked out a deal with Toyota Corporation and arranged a three way split, with my final out of pocket cost of $450.00. Nick also took great care of calling everytime he said he would and he quickly, within a matter of days, worked out a compromise. Mike and Hank did a great job in the service dept, ordering the parts and quickly taking care of the repair. I still feel that I should not have had to pay any replacement costs, but I greatly appreciate the fact that my car is safe to drive, and that Nick and DCH did work with me to resolve the issue. More