Simi Valley Toyota

My son Brett and I went to the Simi Toyota on 27 December 2009 because it is within a mile of our home, and as important, I have had two good experiences with this dealership. I purchased a Toyota Van about 2009 because it is within a mile of our home, and as important, I have had two good experiences with this dealership. I purchased a Toyota Van about 10 years ago and my Mom bought a Camry two years ago (at my recommendation) both to our mutual satisfaction. We were greeted warmly by Steve Van Velzer who walked us around the entire facility showing us the various trucks (Tundra & Tacoma). Steve showed us a used Tacoma, spoke positively about the vehicle but realistically and took Brett on a test drive. We then provided our financial information to Steve and discussed various options. During this process Steve was professional, honest, personable and straight forward. Steve worked well with us and for us fairly representing my son and I and the dealership. Bijan (financial manager) was very professional, personalable enough offering the various additional (optional) packages. Straight forward, efficient, did well. Overall our experience was very positive - I'd buy again from this dealership - and I would ask for Steve Van Velzer. Gordon Francisco More

The service here is amazing!!!! Chris was amazing and helped me get my '07 tundra back they way it should be. The service here was better then I've received from Audi and Lexus. Forget Thousand Oaks co helped me get my '07 tundra back they way it should be. The service here was better then I've received from Audi and Lexus. Forget Thousand Oaks come to Simi and get the service you'd expect from toyota!!! More

Gene Duncan is the reson why we chose to come to Simi Valley Toyota. He had such a deep knowledge of our automobile workings that we totaly trust hisjudgment when it comes to our cars. Our problem was Valley Toyota. He had such a deep knowledge of our automobile workings that we totaly trust hisjudgment when it comes to our cars. Our problem was fixed quickly and with a great car wash. If it werent for Gene we would not drive all the way to Simi to get the Toyota fixed. You have hired a master when it comes to honesty, integrity and communication skills. We will continue to use your service department and who knows, we might even purchase another toyota from your dealership. by the way, it was great that the technician put the inside back the way he found it. Thanks, Polly Medcalf More

The first time I went to the dealership, I was surprised that I was not over run by salesmen. I met Singh and immediately felt comfortable with him. He helped me and showed me to the right people to work that I was not over run by salesmen. I met Singh and immediately felt comfortable with him. He helped me and showed me to the right people to work through my own particular issues with getting a new car. After two months of wavering, I went back to get my car. Again, I was met by Singh and after picking out my car, he put me in the best plan that suited my budget. The financing staff was very helpful in issues I had with my trade-in registration. All in all, I had a very satisfying experience. More

I had a great experience with Steven at Simi Toyota. He was wonderful and he made the process easy and enjoyable. I felt like he really cared about what was a good fit for my needs and he went out of his w was wonderful and he made the process easy and enjoyable. I felt like he really cared about what was a good fit for my needs and he went out of his way to find a great car in my favorite color. I would highly recommend him to anyone looking for an honest and easy going sales guy that truly cares. More

Steve was very friendly and helpful. A true gentleman. Not pushy at all. Did not pressure us. He went out of his way by driving 70 miles to another dealer and back, just to get the color we wanted. Be Not pushy at all. Did not pressure us. He went out of his way by driving 70 miles to another dealer and back, just to get the color we wanted. Best car salesman I've ever done business with. Very knowledgable, courteous, and professional. Made us feel comfortable without pressuring us. More

The service and follow up care to ensure that customer satisfaction was optimal was excellent. Mr. Paul McCartney should be commended for his efforts. He took the time to explain everything from start fin satisfaction was optimal was excellent. Mr. Paul McCartney should be commended for his efforts. He took the time to explain everything from start finish. We would recommend this dealership highly. Mr. & Mrs. Mario A. Valdez More

We had a very good experience at DCH Toyota of Simi Valley. The customer service and friendliness was great. Our salesman, Steve, was respectful, low key, and treated us very well. He was also very hel Valley. The customer service and friendliness was great. Our salesman, Steve, was respectful, low key, and treated us very well. He was also very helpful regarding the vehicle and service suggestions. More

The reason I give this rating is because the customer service at this dealership is great, especially from Hank Fairchild. I always schedule any maintenance on my FJ Cruiser with him because I know he wi service at this dealership is great, especially from Hank Fairchild. I always schedule any maintenance on my FJ Cruiser with him because I know he will take care of my car just as he has done for my boyfriend Shane and his Tacoma truck. He is very nice and helpful and a pleasure to work with every time. Hank deserves a raise! Don't ever let him go! More

I gave Hank this rating because he has been a pleasure to deal with when I have brought my truck in for service. I also like the coupons from the dealership for a $15.00 oil change. I can go get a oil change deal with when I have brought my truck in for service. I also like the coupons from the dealership for a $15.00 oil change. I can go get a oil change, car wash, donut and coffee in the morning all for $15.00. I would recommend anyone to see Hank for serivce anytime. More