Simi Valley Toyota

Had my car serviced. Paul McCartney (services writer) was agreat help and very friendly.He promised to have my car back in two hours, it was back in a hour.All services was done and the was washes.I was very agreat help and very friendly.He promised to have my car back in two hours, it was back in a hour.All services was done and the was washes.I was very happy with the friendly empolyees and the services More

I've been a customer of Paul McCartney for many years. I have returned to him over and over because I've always had confidence that Paul knew what he was doing and I could trust that if he recommended that have returned to him over and over because I've always had confidence that Paul knew what he was doing and I could trust that if he recommended that something needed to be maintained/repaired on my car, that the work was necessary and that he would ensure that it was done correctly and on time. More importantly, if there were any issues remaining after the work was done he always made it come out good in the end. More

They had great knowledge of their products and the sale went very quickly. I would recommend this dealership to anyone that was interested. I have lived in Simi for 21 years and they have always been at th went very quickly. I would recommend this dealership to anyone that was interested. I have lived in Simi for 21 years and they have always been at the same location. Thanks, have a great day! XX More

Ever since buying my '04 Highlander from this dealership, I have received nothing but top-of-the-line service. This visit was no exception. I arrived a few minutes before my appointment time and was greete I have received nothing but top-of-the-line service. This visit was no exception. I arrived a few minutes before my appointment time and was greeted immediately by Mr. Duncan. My paperwork was processed within a couple of minutes and my car was taken right away. Instead of the estimated waiting time of 1.5-2.0 hours, I was out the door in a litte over an hour. Mr. Duncan went over my repair bill thoroughly and made sure he had answered all of my questions before I left. I have been to one of the other Toyota dealerships in Ventura County and they just don't compare; DCH Toyota of Simi Valley knows the meaning of customer service and that service is always delivered with high degree of professionalism and a smile. More

I bought a Toyota Highlander from DCH Toyota of Simi Valley. I asked several Toyota dealerships around this area for quotes via internet. Michael Dowl is the only one that sent me the detail information Valley. I asked several Toyota dealerships around this area for quotes via internet. Michael Dowl is the only one that sent me the detail information about the vehicle I inquired, and sent me the price quote shortly after. With price in mind, physical visit to the dealership became pretty pleasant because I didn't need to negotiate on price anymore. More

I have been taking my 2002 Prius to DCH Toyota since I purchased the car for every service. Gene Duncan is new to this service center and I was worried I would not receive the same, over-the-top cust purchased the car for every service. Gene Duncan is new to this service center and I was worried I would not receive the same, over-the-top customer service as from Mike powell, (who is now a service manager. Gene Duncan surpassed my expectations as a Service rep with his complete interest in my particular needs, his honesty, integrity, and promises. He offered me suggestions with options and not the typical, "You need to have this done and that done" that you get from most car service places that I have heard about and sometimes encountered. I am so thankful that my Prius is now going on 8 years old and I believe I owe it to people like Gene Duncan and Mike Powell who have helped me to keep my car in excellent shape it is in. Thank you Gene! You are the perfect example of Excellent Customer Service. More

DCH Toyota Simi Valley was willing to negotiate the entire deal over the phone. I live 400 miles away from DCH yet we were able to agree on a trade-in value and new vehicle purchase price over the pho entire deal over the phone. I live 400 miles away from DCH yet we were able to agree on a trade-in value and new vehicle purchase price over the phone. This was a very efficient new vehicle purchase. I will recommend friends and family work with DCH and especially Jason. It was a nice enough experience that I'd be willing to drive this distance again if we can strike a deal over the phone for another vehicle. Thanks. More

I LOVE this dealership! I bought a new 2010 Prius after my 2007 Prius was totaled in an accident. Gus showed me exactly the car that I wanted and at a very good price. No high pressure to sell more car th my 2007 Prius was totaled in an accident. Gus showed me exactly the car that I wanted and at a very good price. No high pressure to sell more car than I needed. I had to wait about 3 weeks before finally getting the insurance report, and Gus was holding the car that I originally picked out. As I had to wait for the adjuster's report, they sold the car which I understood. But, I had the exact same car within 3 days and I was treated as though that car was specially ordered for me. The Financial guys, Bijan and Tim, are great guys and get you through the paperwork very quickly. I also put a "5" for Quality of Work because I used their Service Department for my last Prius and was extremely please with the quality of their work. I intend to continue bringing my new Prius to DCH Toyota of Simi Valley for all servicing. You will not find a better group of people who give you Class A service, and treat you as though you're the only customer they have served all day. More

Well after my last two visits to Toyota of Oxnard and Ventura, I decided to go to DCH Toyota of Simi Valley. When we arrived at the dealership we were greeted by Servando Gamez. Servando was not your ty Ventura, I decided to go to DCH Toyota of Simi Valley. When we arrived at the dealership we were greeted by Servando Gamez. Servando was not your typical pushy salesman, but rather friendly and personable. We told Servando what we were looking for and how much were willing to pay. Within 1 hour we were sitting with Bijan "Finance" and were signing the paperwork for our new truck. I highly recommend DCH of Toyota and it seems like they are real trying to move away from your typical sales tactis and trying to become more personable, "like it should be." After the paperwork was finished, Servando gave us a short lesson on how eveything in the truck works and even set up our bluetooths for my wife and I. Servando had good working knowledge on all the gadgets and was able to answer all my questions. After that was finished the manager of the dealership came out and thanked us for our business and asked us if we had any unanswered questions and questioned us how our overall service was. I higly recoomend this dealership over the other two in the area, and will definatley return when its time to buy a new car. More

I was treated courteously be all the members involved with the purchase of my new vehicle. This is my second purchase of a new vehicle from this dealer and I was not disappointed by the service I recieve with the purchase of my new vehicle. This is my second purchase of a new vehicle from this dealer and I was not disappointed by the service I recieved. I would not hesitate to recommend this dealer to my friends, family, and associates. I'm sure in the future I will return to do business with this dealer in vehicle purchases and vehicle service. Thank you DCH Toyota. More