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Skyline Ford

Salem, OR

4.5
3,529 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,529 reviews

April 18, 2023

Great service and help from Mel. Look forward to seeing her again next time we need help with our rig. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 17, 2023

For changing my oil, the service department did fine. When having a recall work done, not so much. My door lock worked when I first went there, it was broke when they were done. No one would take respon More

by Karen
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
May 10, 2023 -

Skyline Ford responded

Thank you for this review and feedback. We apologize for any inconvenience you may have experienced and we take your feedback seriously, as it helps us identify areas for improvement and strive for better customer satisfaction at Skyline Ford.

April 16, 2023

I am very glad that I stopped by here and did not go somewhere else. More

by Rockauto
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Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre, George Rangel, Quentin Boicourt
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 16, 2023

I worked with George. He was great! Highly recommend! He worked with me to get my Bronco Sport. More

by JOHN6899
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Rangel
Apr 17, 2023 -

Skyline Ford responded

Enjoy your new Bronco Sport! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 16, 2023

I love it that you can take the cart out on your scheduled appointment time and they will start on it right away. Not all dealerships do that. More

by Jon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 16, 2023

Fast friendly service. I had scheduled at another ford dealership by accident, they waited for me and I didn’t have to reschedule. More

by mgstarr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

We're thrilled we could get you in and serviced too! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 15, 2023

Awesome service team had all my needs taken care of thanks guys for taking care of all my vehicles needs More

by stevengregory652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey, Sterling Wallace
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 15, 2023

Excellent service and friendship. This is our fourth car. Excellent! Service thank you come see them if you need. A car or truck More

by Pb19611961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for this great review and recommendation. Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 15, 2023

What I brought my car in for, is now fixed and have no issues at all. More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

We're glad we could get you patched up and back on the road! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 14, 2023

My appointment was made with Ford on line and not directly with the dealer. However they made every effort to accommodate me, and had me taken care of in little time. Everyone I have had contact with More

by JOHNFO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
Apr 17, 2023 -

Skyline Ford responded

Thank you for this great review! Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

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