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Skyline Ford

Salem, OR

4.6
2,882 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 2,882 reviews

June 01, 2017

Awesome experience! Everyone at the dealership was friendly and helpful. Jeremy is well versed on his product, very pleasant, friendly, and patient to deal with. My wif More

by JimB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Gattenby
Jun 01, 2017 -

Skyline Ford responded

Jim, Thanks for leaving Jermy & Jeff this stellar review, we love to hear that our team is living up to our reputation!

May 25, 2017

Great new car buying experience. We had a great car buying experience with Skyline Ford Keizer. Sales Consultant Malisa Berthelsen was extremely knowledgeable about our 2017 explorer More

by BeaverNation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malisa Berthelsen
May 25, 2017 -

Skyline Ford responded

Thank you for leaving Malisa and Keizer's Skyline Ford a review, hope to see you again when it's time to get that new F-Series truck!

May 23, 2017

Best buying experience Big thanks to south commercial Skyline Ford and Sales consultant Jeremy Gattenby for making our buying experience the best. No hasseling and no proble More

by JohnHendricks123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gattenby
May 23, 2017 -

Skyline Ford responded

John, thank you for letting us know how happy you are with the experience you had with Jeremy and Skyline Ford.

May 22, 2017

Disappointing, and Dishonest. Covered up damage on the vehicle, I drove from Vancouver WA. down to Salem in order to check out this truck. I had been shopping around for about 3 m More

by BFA
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017 -

Skyline Ford responded

Thank you for taking the time to tell us about your experience at Skyline Ford. I am sorry you feel that we were less than honest with you, I can assure you that Skyline Ford takes these matters very seriously. I am forwarding this to our General Sales Manager, Chad Clevenger. If you would like to speak to him, you can reach him at 503-581-2411.

May 22, 2017

Great car buying experience We had a great car buying experience. Jeff White listened to us and answered our questions. It felt like he was working in our best interest to get th More

by WAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017 -

Skyline Ford responded

Thank you for the outstanding review, I am forwarding this to Jeff and our management team.

May 19, 2017

the place to buy a car just a great process and the friendliness of staff members I would reconmend dealer ship to others. easy process to go through and willingness to get More

by NewCar2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : mathew, Jack Clevenger
May 22, 2017 -

Skyline Ford responded

Thank you for letting us know that we are living up to our reputation, it's pretty easy when we have customers like you.

May 19, 2017

Extra effort very appreciated! Service representative/adviser Frank Trentacosti (sp?) took the time to figure me into today's busy schedule to perform routine service and LOF change More

by oldvisjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Trentacosti (sp?)
May 19, 2017 -

Skyline Ford responded

Thank you for the great review, I will let Frank know you left this.

May 19, 2017

Excellent Service We are very grateful to Don Frederickson for the service we received on May 13. He provided us with very useful and thorough information and made buyi More

by TVK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017 -

Skyline Ford responded

Thank you for letting us know that Don is still making our customers happy.

May 17, 2017

Pamela was great, I been to a lot of deal ships, Skyline took care of us. Daniel Wally Waldron sales. He new about all the different gadgets on the selection of new tr More

by sernajr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Shannon Ashford Manager, Tom Duffy Finance Guy
May 18, 2017 -

Skyline Ford responded

Thank you for taking the time to let us know about your experience with Skyline Ford, we appreciate customers like you.

May 15, 2017

Quick and Easy I purchased a new vehicle for my business and the process was quick and easy. Don listened to my preferences and provided a list of vehicles for me to More

by BCRX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2017 -

Skyline Ford responded

Thank you very much, we strive to deliver the best customer service while providing the best vehicles. I will let Don know you left this for him.

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