Skyline Ford - Service Center

Skyline Ford has always done a perfect job when working on all three of our cars. Have 2 Ford Rangers & 1 Ford Escape. Thank you Skyline Ford on all three of our cars. Have 2 Ford Rangers & 1 Ford Escape. Thank you Skyline Ford More

First time in and service was fine, people were nice, waiting room is just average at best, overall the building appears needing updates compared to other car dealerships in Salem waiting room is just average at best, overall the building appears needing updates compared to other car dealerships in Salem More

Very happy got work done on a truck fast , very detailed and great customer service and great customer service More

Quick and efficient service provided by competent, friendly and courteous staff in a very comfortable atmosphere. friendly and courteous staff in a very comfortable atmosphere. More

Easy to work with. Dan Waldron was extremely helpful and courteous and helped us get out transaction done quickly Dan Waldron was extremely helpful and courteous and helped us get out transaction done quickly More

Great service, great people, could not ask for anything more! I am 100% satisfied with everything. more! I am 100% satisfied with everything. More

They have very bad customer service. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. More

I called the service manager and the service advisor left them a voicemail explaining why I wasn’t happy and what was going on and still no call back. Absolutely ridiculous such poor communication and they c them a voicemail explaining why I wasn’t happy and what was going on and still no call back. Absolutely ridiculous such poor communication and they can care less about there customers and all they do is lie and cover their xxxxx. More

Nice people. Worked quickly but are slow on a follow up. More communication would be appreciated. Worked quickly but are slow on a follow up. More communication would be appreciated. More

They need to expand their service center to deal with FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit More