Sloane Honda

On 07/29/2021 I went to Sloane Honda at Bustleton Avenue and Haldeman Avenues to buy a car. The Salesperson JOHN RIVERA showed me , Model : 2022 Honda Odyssey EX-L VIN : 5FNRL 6H79NB032425 Stock and Haldeman Avenues to buy a car. The Salesperson JOHN RIVERA showed me , Model : 2022 Honda Odyssey EX-L VIN : 5FNRL 6H79NB032425 Stock # : 5200896 The MSRP of the car was $42,582 and I agreed to pay that in full and gave a check for $500 to confirm the agreement. I was informed that because of Covid the car will be handed to me on 08/05/2021. On 08/05/2021 when I went to pick up my car they tried to trick me by giving me a car with a different VIN : 5FNRL6H78NB031783 for which the MSRP was $40,580. I agreed to buy that car even if they lied about it, however they told me that I had to pay the original MSRP of $42,582. I told them that if I were paying the original MSRP I would wait for the original car. How can they sell me a car at a higher MSRP even when they aren’t delivering me the car which we agreed upon. They started arguing with me whilst they were doing a fraud by handing me a different car. I went to speak to the manager. He was rude, upon asking his name he told me that he won’t give me his name either. I told them to refund me my $500 agreement money after looking at their Rudeness and Racist behavior towards me. They told me that it will be delivered to me after 10 business days. I would suggest that anyone who is willing to buy a car from this place should rethink. Their way of doing business is absolutely diabolical and they try to fool the customer and do fraud. Upon asking for the original car they get rude. In my life I have never seen such customer service and never thought they would try to cheat me. It was absolute shambles and I wish to soon see them in court. I am attaching all the proof to this review. Hope this review helps other customers to be aware of the money leachers and the parasites. More

Mahdy made purchasing my lease so easy. I was on a tight schedule due to my work hours and Mahdy did everything possible to make the process straightforward and time spent in the dealership minimal. I am ve schedule due to my work hours and Mahdy did everything possible to make the process straightforward and time spent in the dealership minimal. I am very grateful for his willingness to accommodate me. I definitely recommend contacting him for any car purchasing needs! More

John is very friendly and assisted us with all of our needs including getting a good quote for the insurance. Thank you for the help! needs including getting a good quote for the insurance. Thank you for the help! More

Great customer service! Great dealers and they work with you. Mahdy Ibrahim best guy to work with! Patience and getting you a car they will not let you down! you. Mahdy Ibrahim best guy to work with! Patience and getting you a car they will not let you down! More

Mark did an great jobs. He took the time and understood my son’s situation, and provided options to meet his needs. He was very patient explaining all the vehicle features my son’s situation, and provided options to meet his needs. He was very patient explaining all the vehicle features More

We recently purchased a Honda CRV with Mark, and enjoyed working with him on the purchase. He was helpful during the test drive process, gave us a good walk through on the vehicle. During the sales process working with him on the purchase. He was helpful during the test drive process, gave us a good walk through on the vehicle. During the sales process, he was patient and gave us good feedback over the course of the process. We definitely appreciated working with Mark and appreciated his laid back approach to the car buying process. More

GREAT CUSTOMER SERVICE!! John Rivera helped me find the perfect car! He made sure I understood everything and definitely went out his way for me! Would recommend him and his team for sure! perfect car! He made sure I understood everything and definitely went out his way for me! Would recommend him and his team for sure! More

I highly recommend John. It was great doing business with him. He made the process of buying my new CR-V EX Hybrid very straightforward and easy. him. He made the process of buying my new CR-V EX Hybrid very straightforward and easy. More

All in all, both Mahdy and the Sloane Honda team did an amazing job helping my family with our next vehicle purchase. Walked into the dealership with a 2015 Hyundai that had a loan with an interest rate of amazing job helping my family with our next vehicle purchase. Walked into the dealership with a 2015 Hyundai that had a loan with an interest rate of 26% and came out with a 2021 Honda Accord with an interest rate of 11%. Mandy did a phenomenal job walking us through the process and helping us get a rate that was affordable and suited my families financial situation. He explained everything in details and worked hard even to the extent to find us affordable car insurance. I truly recommend and thank Mahdy for his great service. It was truly a pleasure. More

It was great experience to do business with John Rivera and the awesome people from the dealer, Very respectful and helpful. Really happy with my car. and the awesome people from the dealer, Very respectful and helpful. Really happy with my car. More