Sloane Toyota of Glenside

The sales team at Sloane Toyota was excellent from beginning to end. I would recommend Sloane Toyota to anyone who is interested in buying a Toyota or a used car or suv. beginning to end. I would recommend Sloane Toyota to anyone who is interested in buying a Toyota or a used car or suv. More

The Sales Team at Sloane in Glenside are Fabulous this is my forth car from them in the past 30 years,They are amazing! My first salesman in 1985 was Dorman Glen,Then Tony Nix,Then Kenny Stith and now our l my forth car from them in the past 30 years,They are amazing! My first salesman in 1985 was Dorman Glen,Then Tony Nix,Then Kenny Stith and now our lovely 24 year old saleswoman, who I am remiss because I cannot remember her name. But she was fabulous gracious and informative and she has only been at Sloane for a few months. She has been working in car sales since the young age of 19,but she will go far in her profession! More

While I wasn't at all pleased with the finance manager at Sloane Toyota of Glenside, Lester Torres the sales person was great. He was who I spoke with on my initial call to Sloane, before I went i manager at Sloane Toyota of Glenside, Lester Torres the sales person was great. He was who I spoke with on my initial call to Sloane, before I went into the dealership. Although Lester wasn't working on the day I purchased the car, he has been beyond GREAT with the post-buying follow up. More

I have given this dealership & it's employeee's an excellent rating due to the outstanding service, attention, cooperation, understanding of my needs and a quick response to my needs. I employeee's an excellent rating due to the outstanding service, attention, cooperation, understanding of my needs and a quick response to my needs. I would certainly highly recommend this dealership to anyone. More

INTRO My experience at Sloane Toyota of Glenside, PA was INTRO My experience at Sloane Toyota of Glenside, PA was unreservedly pleasant, Rich (our sales rep) was always respectful, never pushy, and took car INTRO My experience at Sloane Toyota of Glenside, PA was unreservedly pleasant, Rich (our sales rep) was always respectful, never pushy, and took care of us in a way where we were convinced that our concerns in purchasing the right vehicle for us was understood, empathized with, and met as best as Rich could. We felt like we were in good hands and comparatively to other persons in other dealers, in the best of hands. To Rich and Jack (manager), it didn't matter that we were buying a certified pre-owned vehicle as opposed to a new one. They treated my wife and me with professional care. SIMILAR OFFERS AT OTHER DEALERS, TOTALLY DIFFERENT EXPERIENCE After we had spoken with Rich and Jack at Sloane, we took the written quote to a few a other dealers. They offered similar deals, but their attitude of trying to get the most money out of us, the demeanor of "I don't care about you, I care about how much you can give me" just turned my wife and me off to them. It didn't matter that they had comparable deals. It one was closer to us. One dealer even offered $200 less than the quoted price, but we knew that even though up front we would have gotten a slightly better deal, servicing the car at the dealer would be completely unenjoyable and regrettable. WORKING AFTER HOURS Rich and Jack continued to work after hours for us. All the while, I could see that they were tired and wanted to be with family and get some rest. But they made sure that my wife and I knew that they wanted to be there and made sure that we felt comfortable and happy throughout the entire purchase process. After all, we did get a 2012 Toyota Prius and it is a popular car. But they didn't make us feel like we would be easily replaced by other customers throughout the entire process. Even after we signed, they didn't brush us off, but Rich and Jack were friendly, supportive, understanding, and VERY helpful. I felt bad for keeping them. VERY PATIENT & POLITE I came in hopeful, but skeptical. But they never showed any impatience. As an educator of Philly high school students, I know what patience is and I can honestly say that Rich and Jack were positively patient. COURTEOUS INTERNET ETIQUETTE Some dealers, even in their emails they were rude and condescending even. Some dealers sent us too many phone calls and too many emails. Sloane wasn't desperate. They showed welcoming interest in our business, but left all the pressure out of our online/email correspondences. WE WOULD GO BACK FOR OUR 2ND CAR Yes, we would definitely go back for our 2nd car. No reservations about it. (Maybe the Scion FR-S someday? But I have to ask the wife.) HIGHLY RECOMMENDED I would recommend Sloane Toyota of Glenside, PA to anyone looking into a certified-preowned vehicle. If Rich and Jack are representative of all the staff there, then that recommendation applies to all departments. ACTUALLY LOOKING FORWARD TO SERVICING THE CAR WITH THEM I am actually looking forward to our first oil change with them. Not just because it's free, but because I know I will enjoy the whole experience of it. Strange, but true. -Tae More

Lester Torres was a wonderful sales person. Mature, knowledgable, and pleasant. He is a great asset to the Sliane family. Thank you, love my new car, thanx to Lester! knowledgable, and pleasant. He is a great asset to the Sliane family. Thank you, love my new car, thanx to Lester! More