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Sloane Toyota of Philadelphia - Service Center

Philadelphia, PA

4.5
44 Reviews

44 Reviews of Sloane Toyota of Philadelphia - Service Center

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November 19, 2022

My service manager was courteous, and took the time to answer all of my questions in a clear concise manner. Followup contacts were made to see if I was satisfied. More

by verbike117
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram: service manager
Nov 20, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for sharing your 5-star-worthy experience with our amazing service team here at Sloane Toyota of Philadelphia! Until next time, safe travels!

November 11, 2022

Staff is always pleasant and helpful. They make it easy. Thank you all very much! More

by lastleg88
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannel
Nov 11, 2022 -

Sloane Toyota of Philadelphia responded

Thanks for the five-star rating of Sloane Toyota of Philadelphia! Our team appreciates your kind words. See you next time!

October 21, 2022

Friendly, professional. Always explain what repairs are needed or recommended. Have been going there for years, both to purchase our cars and to have them serviced. More

by kdsmb
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Darcy
Oct 21, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Sloane Toyota of Philadelphia team. Drive safely, and we hope to see you back again down the road!

October 21, 2022

I was very satisfied good job see you next time my advisor was very helpful More

by cfelix1035
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for taking the time to recommend the Sloane Toyota of Philadelphia service team. We look forward to seeing you again!

October 06, 2022

I always have a great experience at Sloane Toyota of Philadelphia .Joe Darcy is very knowledgeable and explains what needs to be done. More

by marylehmann
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Darcy
Oct 06, 2022 -

Sloane Toyota of Philadelphia responded

It makes us proud to hear that Joe and the team always deliver a satisfying experience at Sloane Toyota of Philadelphia! Thank you for having confidence in us.

October 06, 2022

Service was fine and quick. But why was my auto light switch turned off? As an addition you should offer a free car wash with a covered service. More

by jeffsmoger
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for leaving Sloane Toyota of Philadelphia a five-star review! I am happy to hear that your services were completed promptly. Regarding your auto light, if you could give me a call, I would be glad to address this further. Please reach out at a time that works for you. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

September 28, 2022

I enjoy the professionalism and service I always receive at this dealership’s service department. I always contact Joe Darcy because he’s one of the best assistant service managers that work for this deale More

by dwightaustin2014
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Darcy-Service Department
Sep 28, 2022 -

dwightaustin2014 responded

Thanks for your excellent customer service at this location guys. Sincerely, Dwight O.Austin-Toyota Customer since 2005

Sep 28, 2022 -

Sloane Toyota of Philadelphia responded

Dwight, thank you so much for taking the time to share your appreciation for the Sloane Toyota of Philadelphia team! We are thrilled that Joe continues to deliver excellent service so that you can drive your Toyota RAV4 with confidence. Your kind regards for Ray are also appreciated and will make this day. We are lucky to have you as a valued customer!

September 23, 2022

Rick is my representative at Sloan Toyota. I needed my Corolla to get a state inspection. I was in and out within an hour and a half. I tell all my friends to go to Toyota. Service is far More

by Kathy Dowd
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Sep 23, 2022 -

Sloane Toyota of Philadelphia responded

Thank you for your wonderful review, Kathy! We're glad to hear that Rick works hard to assist you and take excellent care of your vehicle in a timely way. See you next time here at Sloane Toyota of Philadelphia!

September 13, 2022

Great customer service. I had some questions regarding the cost of the service that was required for my Prius. Spoke with Ray H, service manager. I was very satisfied with More

by Ron Gentile
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Sloane Toyota of Philadelphia responded

We're thrilled Ray could step in and answer all of your questions regarding your Toyota Prius. The Sloane Toyota of Philadelphia team is always here to help, Ron!

September 07, 2022

Excellent customer service from the service dept. great follow up, in work performed,very clean and professional atmosphere. More

by Bishopkrabsz
Recommend Dealer
Yes
Employees Worked With
Ray Hildenbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Sloane Toyota of Philadelphia responded

This is a stellar review! We're happy to hear that the team was professional and wonderful to work with. See you again next time here at Sloane Toyota of Philadelphia!

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