Smith Motor Sales of Haverhill Inc

purchase new vehicle Charles made this transaction easy. He has served us well after we have purchased vehicles as well. He also was able to take the discount we receive Charles made this transaction easy. He has served us well after we have purchased vehicles as well. He also was able to take the discount we received through our credit card More

Matt .. sales Representative Matt is a really good person to help to this new Chilean living here in US. I & Nadia appreciate your help with all things related to get the new GL Matt is a really good person to help to this new Chilean living here in US. I & Nadia appreciate your help with all things related to get the new GLK-Class. Thanks Matt... please continue with the same professionalism & attitude. More

Professional, Fast and super friendly. It was great experience from front to back!!!! Other Mercedes dealerships should learn how to treat people like Smith. Smith motors was one of the be It was great experience from front to back!!!! Other Mercedes dealerships should learn how to treat people like Smith. Smith motors was one of the best experiences I've had purchasing a vehicle. More

Great to be back Having purchased a car from Smith several years ago it was as if we had never left upon returning to purchase a vehicle from Brockton Payette. We were Having purchased a car from Smith several years ago it was as if we had never left upon returning to purchase a vehicle from Brockton Payette. We were treated like family members by long standing employees like Loren and Wes. The transaction was not only flawless but actually extremely pleasant. No games, just direct friendly and honest business dealings. From the test drive to delivery Smith Motors took the trepidation out of buying a vehicle and made it an enjoyable experience. A truly professional dealership. More

Above and beyond! I had a wedding to attend on Saturday and was hoping to drive there in my new Mercedes. Michael Steere and the team were kind enough to stay after hou I had a wedding to attend on Saturday and was hoping to drive there in my new Mercedes. Michael Steere and the team were kind enough to stay after hours on a Friday night to deliver my vehicle. Outstanding service!!! More

First Impressions Randy Wheeler was available when I first entered the dealership and asked me about my needs. He listened and showed me a few cars for test drives-dis Randy Wheeler was available when I first entered the dealership and asked me about my needs. He listened and showed me a few cars for test drives-discussing their merits-it was an easy decision. His follow-up has been great but seriously I have been too busy to respond. I am looking forward to returning for a tutorial. More

Excellent Service - 2nd Mercedes This is my 2nd Mercedes from Smith Motors. Brockton Payette was my salesperson for both cars. He is very thorough and everything went smoothly. The se This is my 2nd Mercedes from Smith Motors. Brockton Payette was my salesperson for both cars. He is very thorough and everything went smoothly. The service at Mercedes is also wonderful. Wes and his team take good care of me and I appreciate all the help they have given me over the years. I would highly recommend Smith Motors. More

Always get the best deal here My husband and I have been purchasing our Mercedes vehicles from Smith Mercedes for 20 years! We have purchased many new and a few pre owned certified My husband and I have been purchasing our Mercedes vehicles from Smith Mercedes for 20 years! We have purchased many new and a few pre owned certified cars. They are tough negotiators but very fair and we always come to terms and make our purchase here. The customer service is excellent, the facility modern and welcoming.we will continue to purchase through Smith Mercedes for many years to come. More

Personal experience Second time purchasing here, the level of service is great. I will be back again when it's time for a new one. Thanks again Randy!! Second time purchasing here, the level of service is great. I will be back again when it's time for a new one. Thanks again Randy!! More

Do not buy from Smith Motors in Haverhill The service is extremely bad. The service manager is not receptive to real issues. The owner John Smith does not return phone calls or emails. Moreove The service is extremely bad. The service manager is not receptive to real issues. The owner John Smith does not return phone calls or emails. Moreover, the service manager does not want to be bothered at all. Go to Flagship or Burlington for good service. More