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Smithtown Kia
St. James, NY
2,171 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,171 reviews
November 14, 2025
Salesman was good. Experience with the dealership was disappointing. We purchased a 2023 commercial cargo van through our business — no parkway windows, no rear seat — Experience with the dealership was disappointing. We purchased a 2023 commercial cargo van through our business — no parkway windows, no rear seat — clearly a commercial vehicle. Everything seemed fine until we discovered the van had been registered with passenger plates. When we contacted the dealer for a correction, they blamed us, claiming we never specified that a commercial vehicle should receive commercial plates. That explanation makes no sense, and if plate type truly required our input, we should have been given the option to choose at the time of purchase. Overall, a very frustrating and disappointing situation. More
by Disappointed Customer
Employees Worked With
November 13, 2025
Michael made us feel comfortable and gave us an amazing experience when making our purchase. . . experience when making our purchase. . . More
by Afg83133
Employees Worked With
November 13, 2025
Wonderful experience! Gerard was an absolute pleasure to work with and knew exactly what I wanted. Car shopping made pleasurable! Gerard was an absolute pleasure to work with and knew exactly what I wanted. Car shopping made pleasurable! More
by Regshadrude
Employees Worked With
November 08, 2025
Austin is so nice and personable. I usually hate car dealerships and the whole buying experience. He made it so easy. Highly recommend working with Austin. I usually hate car dealerships and the whole buying experience. He made it so easy. Highly recommend working with Austin. More
by colleendmultari
Employees Worked With
November 06, 2025
Everyone at Kia of Smithtown made buying our 2026 Sorento a wonderful experience. Our salesman Michael was great ! Had our new car same day a wonderful experience. Our salesman Michael was great ! Had our new car same day More
by Linkfam1186
Employees Worked With
November 05, 2025
I had a terrible experience with Erin in the service department. She was nasty, rude and gave me the wrong information about my car which cost me more time and frustration then was necessary due to her department. She was nasty, rude and gave me the wrong information about my car which cost me more time and frustration then was necessary due to her lack of knowledge and unhelpful demeanor. I would NOT recommend this dealer AT ALL! More
by Jacn
November 04, 2025
Clean, great spot, nice people, warm welcome, large stock of cars, good amount of cars. of cars, good amount of cars. More
by rostrem4
Employees Worked With
November 02, 2025
Had a great experience. Michael was very cool and front desk girl was very welcoming. Enjoyed my experience with Jeff as well. Not sure why I have to meet some insurance guy Michael was very cool and front desk girl was very welcoming. Enjoyed my experience with Jeff as well. Not sure why I have to meet some insurance guy but 2nd dealer in a row trying to sell me all state. More
by Dsinkp
Employees Worked With
November 01, 2025
From the moment I walked in I was greeted by Mike. He was professional, thorough and committed to helping me. The experience exceeded my expectations in all aspects. It was time well spent and ultimat He was professional, thorough and committed to helping me. The experience exceeded my expectations in all aspects. It was time well spent and ultimately I left in a brand new K5. Thank you to Mike, Ray and Marty for all of the help. You guys are great! More
by addisonmanzo1
Employees Worked With
October 30, 2025
Michael is such a wonderful knowledgeable salesman. He is honest and hard working. He was with us every step of the bay during our vehicle purchase . Smithtown Kia has been wonderful as well !! He is honest and hard working. He was with us every step of the bay during our vehicle purchase . Smithtown Kia has been wonderful as well !! More
by Heronbaycc
Employees Worked With
