
Smithtown Kia
St. James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent experience and customer service. I just have to say that it was a very easy, upfront and efficient process working with Rick and Jeff with my new lease. They were very up front and ho I just have to say that it was a very easy, upfront and efficient process working with Rick and Jeff with my new lease. They were very up front and honest with pricing and did not push anything on me that made me uncomfortable. First class all the way, had me in and out in no time driving my brand new 2020 Kia Optima. Would recommend them to anyone. Thank you! More
Total Satisfaction Exceptional experience from my salesman to the finance department. Now I know why I am a returning customer and would recommend to anyone looking for Exceptional experience from my salesman to the finance department. Now I know why I am a returning customer and would recommend to anyone looking for a new vehicle. Ask for Gerard Rennie who is a pleasure to deal with and I guarantee you will not be disappointed. I will definitely be back in the future. Scott V. More
Exceptional experience. From sales to finance to customer service. Would definitely recommend to anyone looking for a new car. Ask for Gerard, you won’t be disap experience. From sales to finance to customer service. Would definitely recommend to anyone looking for a new car. Ask for Gerard, you won’t be disappointed. More
Excellent Service I purchased my 2017 KIA NIRO from Smithtown KIA and I could not have been move satisfied with the dealership. Every person I interacted with at Smitht I purchased my 2017 KIA NIRO from Smithtown KIA and I could not have been move satisfied with the dealership. Every person I interacted with at Smithtown KIA, especially sales consultant Ray Nassar. was beyond helpful in helping me find my first Hybrid vehicle. They were patient with me as I navigated all the options and were never pushy. They answered every question I had, whether it was about financing the vehicle or something as simple as how to use "CarPlay." The service department has been wonderful too! More
Excellent service and professionalism by all. All of the employees are courteous and I did not feel the high presure sales pitch that most dealerships portray. service and professionalism by all. All of the employees are courteous and I did not feel the high presure sales pitch that most dealerships portray. More
Great Sales Experience - Fair Pricing for New Telluride I traveled on the LIRR for 2 hours from Brooklyn, New York to purchase my new Kia Telluride from Smithtown Kia. This was the best dealership experienc I traveled on the LIRR for 2 hours from Brooklyn, New York to purchase my new Kia Telluride from Smithtown Kia. This was the best dealership experience I had in a very long time. Ray Nassar is an asset to Smithtown. He quoted me a fair price and did everything to get me in and out the door fast. All registration and insurance paper work were done beforehand. The finance person was a little pushy with the warranty options but I understand he is only trying to do his job (I would have given them 5 stars otherwise). Just do your homework before hand. I would definitely purchase another vehicle from Ray and Smithtown Kia. I wish I lived closer so I can get my car serviced there. More
I had a wonderful experience on my recent purchase of a 2019 Niro at Smithtown Kia. After originally started my search online a representative from Smithtown Kia reached out to me and helped me set up an a 2019 Niro at Smithtown Kia. After originally started my search online a representative from Smithtown Kia reached out to me and helped me set up an appointment in the few days before the incentive rebates ended. When I arrived at the dealership the car I was interested in was waiting right in the front. My salesperson was Gerard. Even though I had done a lot of research on the car, Gerard told me so many things I did not know. He let myself and my family member test drive the vehicle and was very patient while I was making my decision. He answered all my questions about financing and helped me get a great deal. He then escorted me to meet the other Kia employees to get my insurance set up and hear all my warranty options. I did not have to wait at all. I was provided with all the information, but not pressured in any way to purchase additional options or make a decision right away. In fact, Jeff suggested that I take home the brochures and review the material before I gave him an answer. I had automatic start added to the car. Gerard worked around my schedule and had my new car ready with its added features and a full tank of gas. He helped me set up my apple car play and reviewed the car a second time to make sure I was comfortable. Finally, he assured me I could contact him in a week, months, and years later if I ever had any questions about my new car. I was very nervous going into this process because it was my first brand new car, but I was pleasantly surprised with how easy the process was. Everyone I met with was friendly, helpful, and concerned that I had the best experience. More
This is the second car I leased from Kia and was looking forward to working with Gerard again. He is so easy to work with and goes the extra mile to make sure I am happy! forward to working with Gerard again. He is so easy to work with and goes the extra mile to make sure I am happy! More
Alex was super friendly and knowledgeable! He provided me with all the answers to every question I had and was very patient with me During the whole experience! Absolutely would purchase another car from him with all the answers to every question I had and was very patient with me During the whole experience! Absolutely would purchase another car from him again in the future! More
This is my Seventh Kia that I have purchased at Smithtown Kia, and I have always been treated fairly and got great ars (and service) at very competitive prices. For my last two purchases, I worked with Gera Kia, and I have always been treated fairly and got great ars (and service) at very competitive prices. For my last two purchases, I worked with Gerard Rennie and both experiences exceeded my expectations. Gerard's knowledge of the vehicles and professionalism were impressive, and he is generally concerned with offering you the best car buying experience. He listened to my needs and concerns and worked with his management to get me the car I wanted at a great price. Gerard made the whole car buying experience, from the initial test drive, to the offer, to signing the papers and driving off the lot a very pleasant experience. After owning seven Kia's I can say with certainty that they are great cars. I ABSOLUTELY LOVE my new 2020 Kia Telluride. Thanks! More