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Smithtown Kia

St. James, NY

4.9
2,092 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,092 reviews

January 25, 2020

honesty and caring.Excellent dea Excellent dealership. Sales person Gerard Rennie very outstanding. Explains everything. Very caring. Would recommend to anyone wanting a good dealers More

by dbernfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Smithtown Kia responded

Thank you for leaving us this excellent review about our dealership and our Sales Consultant, Gerard Rennie. We appreciate your business!

January 20, 2020

Rip Off Offer Deanna, the client care representative, was awesome and saved me time from coming into the dealership. However, dealing with the sales rep Mike Hallid More

by sfarieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Halliday, Deanna Knipfing
Jan 22, 2020 -

Smithtown Kia responded

I am glad to hear you had a good experience with Deanna from our Client Care Department. I am sorry to hear that you were unsatisfied with Mike in sales. Unfortunately, as far as we are aware, all of the Kia dealerships on the Island, including Huntington, are currently selling the Telluride for above MSRP. This is due to the low availability and high demand of the Telluride. We believe in being upfront and honest with our customer and would never want to tell a customer incorrect information just to get them in the door. We also do not charge our customers any dealer fees unlike many of our competitors. If your deal with Huntington does not work out please reach out to us and we will be happy to see what we can do to earn your business. Best Regards, Liz Skiba Client Relations lskiba@Smithtownkia.com

January 17, 2020

Great Service, No Hassles My mom purchased a 2020 Sportage. She had wonderful service. They listened to what she wanted. No hassles, no pressure to buy. Very patient. Clean and More

by slowmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Groff
Jan 17, 2020 -

Smithtown Kia responded

Thank you for taking the time to leave us this positive review. Please pass our gratitude along to your mother as well, we appreciate her business!

January 16, 2020

Gerard was excellent!! Very informative, detailed and a pleasure to work with. I have dealt with many sales people over the years and he is at the tops of the list! More

by DarrenBellay
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Smithtown Kia responded

Thank you so much for this positive review and for your purchase here at Smithtown Kia. We appreciate your business!

January 15, 2020

Excellence all around!!! Incredible customer service...answered all my questions and ultimately gave me the deal of a lifetime!!!!! Best car dealership I ever visited!!! More

by jaeminkimsr
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Craig, Alex Fischler, Kyle Karlsen, Alan Rosenberg, Jonathan Gunther, Steven Pollina, Deanna Knipfing
Jan 16, 2020 -

Smithtown Kia responded

Thank you so much for your kind words and for taking the time to leave us this review. We appreciate your business and look forward to seeing you again in the future!

January 14, 2020

Awesome! Gerard was great! He made our experience of leasing a car easy and pleasant. He was very friendly and easy to talk to. He even traded in our old Toyot More

by Rachel Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Smithtown Kia responded

Thank you for taking the time to leave us this great review! We are so pleased to hear you had such a pleasant experience with Gerard. Thank you again for your business and we look forward to seeing you again when you visit our service department to take advantage of your Smithtown 4 Life perks.

January 14, 2020

I needed out of my chevy equinox asap but I couldn't afford to have a higher payment. I called kia of smithtown & asked for Ray who was recommended by my cousin who just purchased from him. Honestly R More

by mdenobile87
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
Jan 16, 2020 -

Smithtown Kia responded

We are so pleased to hear about your positive experience here with Ray. Thank you for your business and for taking the time to leave this review!

January 14, 2020

I would like to say how happy I am with the service I received at this location. Steven was very knowledgeable, professional and sincere throughout the process of purchasing my vehicle. From Steven, to L More

by Jflatley668
Recommend Dealer
Yes
Employees Worked With
State Farm agent Larry, Finance department manager, Steven Pollina
Jan 16, 2020 -

Smithtown Kia responded

We are so happy to hear about your positive experience here with Stephen. Thank you for taking the time to leave us this excellent review. We appreciate your business and we look forward to seeing you in our service department when you stop in to take advantage of our Smithtown 4 Life program.

January 13, 2020

outstanding Ray the salesman was professional, knowledgeable and a pleasure to work with. the sales manager was reasonable and negotiable. The finance/lease perso More

by Mish51276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
Jan 16, 2020 -

Smithtown Kia responded

We are happy to hear you had a pleasant experience here with Ray Nassar. Thank you for taking the time to leave us this positive review!

January 13, 2020

Gerard Rennie AWSOME!! Paul Ventura sales manager of Smith Town KIA who recommended me to Gerard Rennie,in sales I could not have been treated any better on my purchase of a More

by butcheboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Smithtown Kia responded

We are very happy to hear about your experience here with Paul and Gerard! We appreciate you taking the time to leave us this wonderful review. Thank you for your business and we look forward to seeing you in our service department when you stop in to take advantage of the Smithtown 4 Life program.

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