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Smithtown Kia
St. James, NY
2,086 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,086 reviews
February 28, 2024
Excellent service and inventory available. Very professional and helpful Salesman. Gerard Rennie was very knowledgeable, helpful and to the point. We are extremely happy with our car and l Very professional and helpful Salesman. Gerard Rennie was very knowledgeable, helpful and to the point. We are extremely happy with our car and look forward to more business and recommend friends and family. Keep the good work on! Thank you! More
by Premal Jani
February 21, 2024
Our salesman, Chad, was professional and knowledgeable. Chad was very easy a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the dri Chad was very easy a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the drive home and offered ongoing support. Would recommend him without hesitation. Additionally, Theresa was very thorough and efficient handling the insurance paperwork. She kept me informed of progress and when my followup was necessary to get everything completed on time. More
by ed3edge
Employees Worked With
Theresa, Chad Echezuria
February 18, 2024
Gerard Rennie is great to work with. He has helped out on 3 separate leases over the years. He is a pleasure to work with and is the reason why we still go to this dealership even aft He has helped out on 3 separate leases over the years. He is a pleasure to work with and is the reason why we still go to this dealership even after moving 30 minutes away, which is 5 minutes from another Kia dealer. He is really nice and patient with my son and helps us get in and out quick. We take the Kia back to them for all service, as all the service managers are nice there too. Will continue to go there as we need to lease or buy in the future. Highly recommend this location and working with Gerard Rennie. More
by Dave
Employees Worked With
February 16, 2024
Excellent and friendly service. Chad was a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the drive home an Chad was a pleasure to deal with, explaining everything very clearly. He also followed up to check that everything went smoothly on the drive home and offered ongoing support. Would recommend him without hesitation. More
by manhattan Kia driver
Employees Worked With
Chad Echezuria
February 14, 2024
The worst dealership I've ever dealt with. chamged 1 light scanned for check engine light $220. And gave them the bulb, buyer beware chamged 1 light scanned for check engine light $220. And gave them the bulb, buyer beware More
by wigglyrock
Employees Worked With
February 09, 2024
Chad and the entire staff at Smithtown KIA provided a fantastic experience from start to finish. I felt like I was part of the family and excited to drive off in my new 2024 KIA Sorento! fantastic experience from start to finish. I felt like I was part of the family and excited to drive off in my new 2024 KIA Sorento! More
by Sstreames131
Employees Worked With
Chad Echezuria
February 09, 2024
Chad greeted me at the door was very nice and friendly and professional..I would seriously recommend him and the dealership..he knew what he was doing and catered to me what I was asking for help wise.pau and professional..I would seriously recommend him and the dealership..he knew what he was doing and catered to me what I was asking for help wise.paul the manger is so nice as well and the girl who did the phone call for insurance coverage..so was the guy who did additional warranty..everyone was nice and definitely recommend anyone to kia Smithtown. I was really surprised how well kia drives and the warranty it comes with also they look awesome..also the ease of getting the car and not waiti g all day .Chad went above and beyond and right away we clicked meaning I knew I wanted to purchase from him only..thank you guys More
by kingkong38
Employees Worked With
Paul manger, Marty additional warranty and girl who did insurance for me went above and beyond , Chad Echezuria
February 08, 2024
We are extremely happy with our new Telluride from Smithtown Kia! Chad was amazing to work with! He was very professional and knowledgeable. Smithtown Kia! Chad was amazing to work with! He was very professional and knowledgeable. More
by patrick.donofrio
Employees Worked With
Chad Echezuria
