Smithtown Toyota

VERY KNOWLEDGEBLE SALESMAN . VERY FRIENDLY AND NOT PUSHY AT ALL.OVERALL A GREAT CAR BUYING EXPERIENCE.LOU WENT OUT OF HIS WAY TO EXPLAIN ALL THE FEATURES THAT CAME WITH THE CAR. TOLD US TO CALL HIM IF ANY Q AT ALL.OVERALL A GREAT CAR BUYING EXPERIENCE.LOU WENT OUT OF HIS WAY TO EXPLAIN ALL THE FEATURES THAT CAME WITH THE CAR. TOLD US TO CALL HIM IF ANY QUESTIONS ARISE. More

Great experience from start to finish. Mitch was also very helpful. The manager Guy was great. I got the exact car I was looking for and for a grat price. very helpful. The manager Guy was great. I got the exact car I was looking for and for a grat price. More

I knew that I wanted a Prius but when I walked into your dealership I was met by Mike with a friendly smile and helpful attitude. He walked me through all the advantages of owning a Prius and negotiated a dealership I was met by Mike with a friendly smile and helpful attitude. He walked me through all the advantages of owning a Prius and negotiated a fair deal. I returned to the dealership after delivery for another quick tutorial and was greeted again with a smile and a helpful attitude. Thanks Mike and Smithtown Toyota More

We had pretty much decided that a Prius would be the right car for us to purchase, but I was still dreading the hassle of shopping at a dealership. Although we just stopped into Smithtown without an app right car for us to purchase, but I was still dreading the hassle of shopping at a dealership. Although we just stopped into Smithtown without an appointment, by a stroke of luck we were waited on by Mike Siemon. Mike had all the traits that one could want in a salesperson; he was honest, knowledgeable and patient. He was able to answer all our questions, find the right car for us, and negotiate a fair price. He turned what I anticipated to be a very unpleasant experience into an enjoyable one. I have just started driving my new Prius, and so far I believe I have made the right choice. I expect that if Smithtown Toyota’s service is as good as its Sales, I will be happy to take my car there. More

I purchased a 2012 Prius. Lou, Alex & Mitch worked together to find exactly the car I was looking for. They were friendly, courteous & informative. As a result, I was confident in my purchase & could together to find exactly the car I was looking for. They were friendly, courteous & informative. As a result, I was confident in my purchase & couldn't be happier with the car. Thanks for a great experience! More

From the very first encounter with Rich in the used-car lot, he was a gentleman. There was no sense that we were being "bullied" into liking a particular car or model, as has been experienced elsewhere in lot, he was a gentleman. There was no sense that we were being "bullied" into liking a particular car or model, as has been experienced elsewhere in the past, but a genuine interest in both our needs and our desires. He was clearly knowledgeable about his inventory, but was not afraid to say so when unable to precisely answer one of our questions. He quickly got us into two different cars for test rides. He was easy to talk to, very personable and cordial, and his honesty shone through to us both. When we left there, still undecided about purchasing a lovely 2004 Highlander (which, by the way, he thought would be perfect for what we wanted, even though a different car would have netted more money for Toyota), he did not attempt to guilt us into a commitment, but gently appealed to our common sense and our search for quality. He was so convincing that we returned to him a short while later (we had told him we needed to 'sleep on it'), with a decision to buy the Highlander. He promptly got us through all the necessary paperwork, etc., and today we took delivery of our 2004 Highlander. We do not regret our decision; in fact, we are quite happy that we listened to Rich. He was right about this vehicle being a good fit when we we not sure about it.......until we drove it! This man should get a raise! It was, overall, a very pleasant experience, not something either of us expected, and I would recommend going to Rich Milano to anyone looking to purchase a good, used Toyota. We left there feeling blessed to have gotten a good deal on a great car, and blessed to have met Rich. Ken and Loretta Halliday More