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Smithtown Toyota

Smithtown, NY

4.8
1,185 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,185 reviews

May 30, 2017

Very comfortable and friendly experience Friendly,knowledgeable, attentive Will always use smithtown Toyota For all future purchases and lease. Will also recommend to friends and family. So More

by Kcrav42017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
May 30, 2017 -

Smithtown Toyota responded

Thank you so much for your great, 5-star review of Meghan and our dealership as a whole. We really strive for greatness each and every day here at Smithtown Toyota and we're so pleased that you feel this way. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 29, 2017

Highly Recommend The purchase of a new car is not an easy process and Ben Zimmet made it as seamless as possible. His knowledge and expertise made this purchase one of More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
May 30, 2017 -

Smithtown Toyota responded

Nancy, we thank you so much for your great review of Ben and our dealership as a whole! We know how much of a big deal it is to purchase a new vehicle and hope that we were able to support you just as you needed. If you need anything more down the road, we'll be sure to be right here for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 25, 2017

Amazing Experience! Had a great experience with Rob Lamonica & Greg Kaznocha. They both made the process very easy. I know I can trust them and no games were played. High More

by GiaMarie DiEmidio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg KAznocha
May 30, 2017 -

Smithtown Toyota responded

GiaMarie, we're so pleased to hear about your great experience with Rob, Greg and our staff as a whole! It's customers like you that make it all worth it. If you need anything else down the road, just know that we'll be sure to be here for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 23, 2017

Truck sale The process was totally hassle free thanks to Meghan Dwyer. She found the exact truck I wanted with all the options I wanted. She is great. More

by Db878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
May 30, 2017 -

Smithtown Toyota responded

Congratulations on your new truck and thank you very much for your review! We'll be sure to let Meghan know what a great experience you had in our dealership. Please let us know if there's anything else we can do for you. Thanks again! Lauren Karakasians, Customer Relations Manager

May 13, 2017

Simple satisfaction This is 2nd car I have leased at smithtown Toyota and Ben has been my dealer both times. He is patient and always willing to answer any question I may More

by Corolla girl 11787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey, Ben Zimmet
May 18, 2017 -

Smithtown Toyota responded

Thank you so much for your great, 5-star review of Ben and our dealership as a whole! We really strive for greatness each and every day here at Smithtown Toyota and we're so pleased that you feel this way. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 13, 2017

I love my new 2017 Rav4 Hybrid! My family has bought multiple cars from Smithton Toyota and they are fantastic. Rich was very informative and patient! He answered all of my questions More

by CMP1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
May 18, 2017 -

Smithtown Toyota responded

We're so pleased to hear about your great experience with Rich and our Smithtown Toyota team as a whole. We know how much of a big deal it is to purchase a new vehicle and hope that we were able to support you just as you needed.If you need anything else moving forward, we're just a short drive away. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 13, 2017

5th car from this dealership This is my 5th car from this dealership and salesperson Chris Malerba. He and Smithtown are the main reasons I return each time. I always know I am More

by G0ldil0x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
May 18, 2017 -

Smithtown Toyota responded

We're so pleased to hear about your great experience with Chris and our Smithtown Toyota team as a whole. As a long time customer, we're so happy that you continue to keep coming back and proving your loyalty. If you need anything else moving forward, we're just a short drive away. Have a great rest of the week and more! Lauren Karakasians, Customer Relations Manager

May 08, 2017

Fantastic experience We purchased a 2017 RAV-4 Hybrid. From walking into the showroom to picking up the car, it was a great experience. The choice we were making was bet More

by John Sherrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
May 09, 2017 -

Smithtown Toyota responded

John, thank you so much for your detailed review of your 2017 RAV4 Hybrid purchase with Ben! Your loyalty and support means the world to us—if you need anything else at all down the road, just know that we'll be right here to assist. Lauren Karakasians, Customer Relations Manager

May 08, 2017

Great Experience We love our new 2017 Highlander. Our salesperson was so terrific. We have dealt with him on our previous 2014 Highlander. He never disappoints; alw More

by sweetgizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

Smithtown Toyota responded

We thank you so much for your kind words here about Lou and our dealership as a whole! The 2017 Highlander is such a wonderful vehicle—we're so pleased that you found each other. If you need anything else at all down the road, just know that we'll be right here for you. Lauren Karakasians, Customer Relations Manager

May 04, 2017

Fantastic new 2017 Prius Prime Advanced The car of my dreams after all my years (80 yrs old). Has every gadget imaginable; lane change warning, heated seats and steering wheel, start A/C fro More

by Alan Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
May 09, 2017 -

Smithtown Toyota responded

Alan, thank you so much for your detailed and praising review of Meghan and our dealership as a whole! It's customers like you that make each and every day worth it here at Smithtown Toyota. If you need anything else at all down the road, you know we'll be right here for you. Lauren Karakasians, Customer Relations Manager

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