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Smithtown Volkswagen
St James, NY
2,281 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,281 reviews
October 29, 2025
Michael Dougherty is a very cordial and knowledgeable salesman. He sold me Acura MDX 2023. Vehicle was in immaculate condition and all the items in Out-of-Door-Price clearly disclosed. Tom Cayapano did t salesman. He sold me Acura MDX 2023. Vehicle was in immaculate condition and all the items in Out-of-Door-Price clearly disclosed. Tom Cayapano did the financial portion of the deal. I highly recommend the dealership. More
by JerzyG_AcuraMDX
Verified Customer
October 28, 2025
The agent was very helpful and professional. I did not wait a long time. The diagnosis of the problem was identified and solved. I found every VW employee I dealt with to be courteous and hel I did not wait a long time. The diagnosis of the problem was identified and solved. I found every VW employee I dealt with to be courteous and helpful. More
by lfgilders
October 26, 2025
Giovanni and John and the mechanic were all awesome! Gio is a keeper! Take good care of him! Gio is a keeper! Take good care of him! More
by tjjdc5
Employees Worked With
October 25, 2025
Customer service is extremely excellent let you know what’s going on with your car never had any complains Smithtown Volkswagen I never have any worries and I feel at ease knowing that my car is in exce what’s going on with your car never had any complains Smithtown Volkswagen I never have any worries and I feel at ease knowing that my car is in excellent hands peace of mind and that really matters to me More
by GOMEZGEORGEA
October 25, 2025
Jasmine did an awesome job! I will be sure to contact her directly if I am in need of further service related maintenance! I will be sure to contact her directly if I am in need of further service related maintenance! More
by DJKAELIN24
Employees Worked With
October 25, 2025
Great experience… Jacob as great. . not a pushy salesman, and agreed on a great price.. highly recommend . not a pushy salesman, and agreed on a great price.. highly recommend More
by MIKECSOUP
Employees Worked With
October 24, 2025
Thank you for the excellent service. Jasmine was so informative throughout the entire service of our car and a big shout out to Evan the mechanic who worked on our Jetta his work was ex Jasmine was so informative throughout the entire service of our car and a big shout out to Evan the mechanic who worked on our Jetta his work was excellent! More
by bminciel
October 23, 2025
Very knowledge about car beef did not have to wait curtious and efficient very nice curtious and efficient very nice More
by BEAUTIFUL1001
Employees Worked With
October 22, 2025
Thank you for excellent service and for taking care of everything!! Jasmine was so helpful from my initial call to schedule, upon my arrival, and upon completion of the job. Thank you for making this expe everything!! Jasmine was so helpful from my initial call to schedule, upon my arrival, and upon completion of the job. Thank you for making this experience great! More
by carriehome02
Employees Worked With
October 19, 2025
Justin and John were great! They went above and beyond and did everything to get me in the car I wanted quick and painlessly. Highly recommend! Made a normally frustrating time They went above and beyond and did everything to get me in the car I wanted quick and painlessly. Highly recommend! Made a normally frustrating time consuming experience pleasant and easy! More
by mejea723
