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Smithtown Volkswagen

St James, NY

4.5
1,930 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 1,930 reviews

November 15, 2018

Excellent services. Brought in for oil change(cannot believe it costs only $34.95), staffs are very courteous, and he also re-commanded a no charge software update. The More

by jmsmrau347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Caputo
November 14, 2018

Service & Sales I have owned a VW (new beetle, Jetta, and now a Tiguan and have always had great service. Have bought my last two VWs in Smithtown as the sales and s More

by monikaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver, Jerson Escalante
November 14, 2018

Recall and Dealer Campaign repair I scheduled a appointment to have a recall on my Tiquan. The dealership was knowledgeable and they quickly and professional made the service modifica More

by rsbd3v
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wilde
November 14, 2018

recall Anthony and Tom in service are great. They answered all my questions. Anthony called me when my car was done and was pretty accurate on how long it wo More

by ROCCOR56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Tom from service, Howard Feinman
November 12, 2018

Wonderful, efficient, friendly service! I was extremely pleased with my service at this dealership. I was able to make an appointment promptly, and they were flexible with my availability an More

by ChristianM123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo
November 12, 2018

Service The service worker I had this time was very helpful & pleasant so I was happy, unlike past times where the customer service was not good & I was going More

by YES819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo
November 11, 2018

Sales Sal was excellent n exceptional. No high pressure arm twisting n really catered n took into account customers needs.would highly recommend n will refe More

by NRICCIO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
November 10, 2018

Unbelievable Dealership! For the first time in my life a car purchase was incredibly simple and easy. Excellent price and service. I am an avid car enthusiast and collector, More

by bodfixer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerson, Tom Baldassare
November 09, 2018

The best service team ever!! The best service team ever experienced. Very professional,understanding and courteous. The are also very enthusiastic and greet customers with a smile More

by THOMASB1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
November 08, 2018

Anthony in service always very helpful and nice! Every visit has been quick and efficient. Anthony has helped me every time and has been wonderful. Recommend coming in for service at Smithtown VW More

by alisacaprioli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
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