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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
1,930 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 1,930 reviews

June 11, 2024

Always a pleasure to deal with. When they say it will be done today it will be done. No hidden costs. That’s a plus. More

by B8runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Smithtown Volkswagen responded

We're thrilled to hear that you've consistently had a positive experience dealing with us! Transparency and reliability are key values for us, so we're glad to know that our commitment to completing tasks as promised and without hidden costs has been appreciated. Thank you for your kind words, and we look forward to continuing to provide you with excellent service in the future!

Helpful
June 10, 2024

My family has bought 10 cars at this dealer over the years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. Th More

by RMATHEWS09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Smithtown Volkswagen responded

It's incredible to hear about your longstanding positive experience with the dealership! We're thrilled to know that despite changes in ownership, the continuity of some staff members has contributed to maintaining excellent service standards. Adam's dedication to providing you with a hassle-free experience and securing a great price for your daughter's car is commendable. It's also great to hear that your interaction with finance manager Mike was pleasant and straightforward. We'll make sure to pass along your kind words to both Adam and Mike. Thank you for your loyalty and for sharing your wonderful experience with us. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

Helpful
June 09, 2024

jasmine was helpful, pleasant and efficient. Kept me informed and took care of everything quickly. More

by ELLENPLMHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jun 10, 2024 -

Smithtown Volkswagen responded

It's fantastic to hear that Jasmine provided you with such helpful, pleasant, and efficient service! Keeping customers informed and ensuring a smooth experience are top priorities, and we're glad she met those expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

Helpful
June 09, 2024

Mr . Bart Our salesman is very caring and does everything to keep the clients happy More

by GEORGE_JEDLICKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhon Jaramillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Bart
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Jun 10, 2024 -

Smithtown Volkswagen responded

It's wonderful to hear that Mr. Bart provided such caring and attentive service! Keeping clients happy and satisfied is a top priority, and we're glad he goes above and beyond to ensure that. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

Helpful
June 08, 2024

Highly recommend Smithtown VW Service Dept. Great customer service! From scheduling to drop off. Service consultant Noah Reed friendly and knowledgeable. He always keeps me updated throughou More

by Hunchback65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your positive experience with the Smithtown VW Service Department! We're thrilled to hear that Noah Reed provided excellent customer service and made sure you were well-informed throughout your visit. Your satisfaction and convenience are our top priorities, so we're glad to hear that you were taken care of from scheduling to drop-off and throughout the service process. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

Helpful
June 08, 2024

The experience was pleasant. The process was fairly quick and low pressure. Bart was very accommodating. More

by wmbjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart
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Jun 10, 2024 -

Smithtown Volkswagen responded

It's wonderful to hear that you had a pleasant experience at the dealership! We're glad to know that the process was quick, low-pressure, and that Bart was accommodating. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help!

Helpful
June 08, 2024

Highly Recommend Smithtown VW! From Purchase to the service Dept. The new management team and Bart in sales were friendly and willing to make a deal that I was happy with! The serv More

by Hunchback65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your positive experience with Smithtown VW! It's fantastic to hear that the management team, Bart in sales, and Noah Reed in the service department provided such excellent service. We'll be sure to pass along your kind words to them. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
June 08, 2024

Very professional and prompt service. Our service advisor Nick was awesome as was all the staff we encountered. Great job!! More

by JASONFOWLER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 10, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that you received professional and prompt service from Nick and the rest of the staff at the dealership. Providing excellent service is our priority, and we're glad to know that we met your expectations. If you have any further feedback or need assistance in the future, don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

Helpful
June 07, 2024

It was a pleasure dealing with Sal D'Amico, was very happy there was a vehicle on site that met our needs. More

by blueyellowtail44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Smithtown Volkswagen responded

Thank you for your kind review! We're delighted to hear that Sal D'Amico provided you with excellent service and that you found a vehicle on site that met your needs. We look forward to serving you again in the future!

Helpful
June 06, 2024

We had a great experience with Sal D’Amico. The process was very easy and Sal was great! More

by Holly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with Sal D'Amico. It's fantastic to know that the process was easy and that Sal provided excellent service. We appreciate your business and look forward to assisting you again in the future!

Helpful
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