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Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,201 reviews
March 01, 2022
My experience was great as always Bob was amazing I would recommend to anyone Smithtown wolkswagen is the best recommend to anyone Smithtown wolkswagen is the best More
by vitale61
Verified CustomerFebruary 25, 2022
Excellent customer service from the minute you walk in to the moment you walk out with your car. Thank you!! the moment you walk out with your car. Thank you!! More
by gracia.guzmanguer
February 25, 2022
The employees were amazingly accommodating. We really appreciate the no games. We walk out with a new car within a couple of hours. I would use them again. And tell all my family and friends. T We really appreciate the no games. We walk out with a new car within a couple of hours. I would use them again. And tell all my family and friends. Thanks again. More
by CEM405
Employees Worked With
Vinay
February 25, 2022
Fantastic and professional service. Everything done perfectly and very quickly! Looking forward to my next service! Everything done perfectly and very quickly! Looking forward to my next service! More
by simon92.t
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
February 20, 2022
The service writer always makes sure that everything I ask for is done and that I'm in and out of there and the technician is very talented and cudos to both of them for dealing with my ocd xxx lol. Thank ask for is done and that I'm in and out of there and the technician is very talented and cudos to both of them for dealing with my ocd xxx lol. Thank you guys More
by TRA718
Employees Worked With
Stephanie and Anthony
February 20, 2022
I love the dealership but was very disappointed in the 2019 Tiquan I purchased. The scratches on the car was taken out 2 months later. The wipers had to be replaced & there was no washer fluid in the car 2019 Tiquan I purchased. The scratches on the car was taken out 2 months later. The wipers had to be replaced & there was no washer fluid in the car. So disappointed that you guys would sell a truck without bringing it up to customer satisfaction…. More
by deirdreholloway1
February 18, 2022
the service associates were very nice, polite and professional. they explained everything that they were doing. even told me that I had an open recall to fix. professional. they explained everything that they were doing. even told me that I had an open recall to fix. More
by tmiller17
Employees Worked With
DONT REMEMBER HIS NAME
