Smithtown Volkswagen - Service Center

I was very dissatisfied with this recent service as I’m a long term Volkswagen customer and this dealership wasn’t willing to help with the price or negotiate a fair price to fix this repair bill. long term Volkswagen customer and this dealership wasn’t willing to help with the price or negotiate a fair price to fix this repair bill. More

I came in for two new tires and when I drove off it felt like I was driving on a cloud. I have been here a few times for service and everyone is very nice. Noah is very helpful. Shout out to Stephanie for g like I was driving on a cloud. I have been here a few times for service and everyone is very nice. Noah is very helpful. Shout out to Stephanie for getting my jokes. More

This location is always efficient and available with short wait times, most importantly they are honest and tell me when I don't actually need a specified service short wait times, most importantly they are honest and tell me when I don't actually need a specified service More

Great service and well taken care of. Answered all my questions and very friendly staff. Answered all my questions and very friendly staff. More

First visit for my new car. It was a good experience! I got car back in a timely manner. It was a good experience! I got car back in a timely manner. More

Went in to have mud flaps installed on my cross sport they check the service recalls, provided me a a loaner car even though service is only expected to take one hour they went above and beyond they check the service recalls, provided me a a loaner car even though service is only expected to take one hour they went above and beyond More

Stephanie was great! kept in touch and is very friendly and professional ! highly recommend her! kept in touch and is very friendly and professional ! highly recommend her! More

All of the employees were very professional. The inspection was completed in a timely manner and I was contacted promptly when my vehicle was ready. In addition I was met on arrival and escor The inspection was completed in a timely manner and I was contacted promptly when my vehicle was ready. In addition I was met on arrival and escorted to my vehicle when it was ready. I am very satisfied with my experience at Smithtown VW where I purchased my car in 2021. Although Huntington VW is a bit closer to my home I prefer to maintain my relationship with Snith town VW More

Excellent customer service. Their entire staff is extremely friendly and accommodating. I was waiting with my son and they offered to drive us to the mall. Their entire staff is extremely friendly and accommodating. I was waiting with my son and they offered to drive us to the mall. More

dealership is great, but my service advisor for this appointment did not meet my service needs. appointment did not meet my service needs. More