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Smithville Ford

Smithville, MO

4.4
280 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
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1098 US-169

Smithville, MO

64089

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Showing 280 reviews

January 31, 2026

Had some mechanical issues and the service department took care of them found an ongoing leak that wasn’t able to be fixed from a prior mechanic, but Smithville found it and no more leaks. Very pleased w More

by lyndakbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Masher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2026

A dealership with no attention to detail as far as explaining thing properly in all aspects log the purchase More

by wmi80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave McCullough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Seloover
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

I've heard quite a few negative things about Blue Springs Ford, but I can confidently say that the team at Smithville stands apart. They are truly in a league of their own when it comes to customer service. More

by Samuel Scoskie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Seloover
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2026

Great service. They always get the service done right within a reasonable amount of time. More

by Chrisp9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pflugradt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

I went in for a state inspection. The service was great! No problems at all. More

by rt516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pflugradt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

The communication was great and they did a great job. Getting our car back to us in a timely manner. More

by JENNRHOADES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Townley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Pflugradt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Masher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Charged $950+ for tires, alignment and oil change and then didn’t place the value stem caps back on the vehicle. Charged $49 for shop materials but no explanation on the bill or at time of pickup. Did More

by SHARI42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Masher
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Best service ever fixed an abs brake problem that nobody else could and then later a headlight issue I couldn’t fix! Best ever. More

by carlmul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pflugradt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2026

Easy to work with. Always professional and finishes work timely. Close to home and local. More

by mandmconrad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pflugradt
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2026

Casey and Randy were amazing. It was a quick easy way to purchase a vehicle More

by ttvedt926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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