Smithville Ford

It was good no issues no concerns or issues or complaints. Good job and service complaints. Good job and service More

I did most of the work looking for a car i liked. I also did my own financing, Smithville didnt do much in the way of that so I cannot speak to that. The staff was nice and accommodating, my payment I also did my own financing, Smithville didnt do much in the way of that so I cannot speak to that. The staff was nice and accommodating, my payment was snail mailed during the holidays. More

Excellent service. Wait time was not considerable Let me know how the work was progressing. Very polite Wait time was not considerable Let me know how the work was progressing. Very polite More

They could of told me the things it could possibly be over the phone without charging me $160. I got no answers, not even sure they looked at it at all. over the phone without charging me $160. I got no answers, not even sure they looked at it at all. More

They were friendly and timely in keeping my appointment. They seems concerned making sure I was happy with their service. They seems concerned making sure I was happy with their service. More

I appreciate good communication, and these guys have it. A quick text back makes a big difference when you've got a busy life. I feel like I got a good deal at the end of the day. A quick text back makes a big difference when you've got a busy life. I feel like I got a good deal at the end of the day. More

Recommend more updates to restrooms and waiting area. Ratty toy basket present 10 plus years. Ratty toy basket present 10 plus years. More

We enjoy working with Tyson and his staff. We have bought several cars with Tyson and each time is a seamless process. He always has us work with the most efficient salesperson. This time it w We have bought several cars with Tyson and each time is a seamless process. He always has us work with the most efficient salesperson. This time it was Kaibni and we enjoyed working with him as well. More

Great customer service. They came to our house and picked up our vehicle. Then returned it when service was done. Sent text messages to keep me updated. They came to our house and picked up our vehicle. Then returned it when service was done. Sent text messages to keep me updated. More

I am giving a 4-star rating as my first experience with them was not great. Had an appointment to have recalls fixed, I was told they had the parts, and it would be a two hour wait. I had to wait as they h them was not great. Had an appointment to have recalls fixed, I was told they had the parts, and it would be a two hour wait. I had to wait as they had no loaners, and I was fine with that. When I arrived, they said my car would be done tomorrow and I said that will not work so just save the software update until they have a loaner. I was there 15 minutes, and they came and said my car was done, I said already and they told me my appt was to take pictures and then order the parts which they had told me they had them there. They did make it right which I am thankful for. They brought the loaner car to my house picked up my vehicle. And when it was done, they brought my car back and took the loaner back. So that being said I will use them again and everyone there is so friendly. More