Smithville Ford

Luke was by far the best sales person iv ever had and that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wa that’s coming from someone who sold cars for years. Luke was responsive, he listened to exactly what I wanted and presented options only within my wants. Little to no pressure. Luke continued his customer service after the sale with all my needs including picking my vehicle up and driving it for aftermarket add one so that I didn’t have to miss work! He offered, didn’t even have to ask. 10/10 recommend!!! Thank you More

Great, friendly service. Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 Questions quickly answered and very polite people to do business with. Being using this dealership since 2016 More

Ridiculous diagnostic charges something that takes 15 seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. seconds to do shouldn’t cost $150+ you guys and every other major dealership love ripping of your hardworking customers. More

Pleasant experience and easy to deal with. Would shop this dealer ship for possible future deals Would shop this dealer ship for possible future deals More

I’ve been going to Smithville Ford for many years now I was a little nervous when it changed hands but I’ve been very happy so far. Evan was great gave me bad news about my lugnuts but was up front with me was a little nervous when it changed hands but I’ve been very happy so far. Evan was great gave me bad news about my lugnuts but was up front with me which I can respect. More

Technicians didn’t put oil fill oil back on. Coated entire engine bay with oil. Had to had oil back myself. Interior dash was covered with dirty hand prints. Terrible service. Coated entire engine bay with oil. Had to had oil back myself. Interior dash was covered with dirty hand prints. Terrible service. More

I was told I needed a transmission service! ! So I got my appointment and I ask when checked in and was told when I ask what the service included. I was told they would service the trans fluid. ! So I got my appointment and I ask when checked in and was told when I ask what the service included. I was told they would service the trans fluid. I ask was a filter included and the Fellow said no just the fluid service. I have no actually what I expected but why not the filter be replaced. I suppose that is what Ford thinks it needs! But for $325 is excessive but I should have inquired prior to the appointment. More

They were very nice up there and helpful. They made sure I was taken care of with the van I got. They made sure I was taken care of with the van I got. More

Had some mechanical issues and the service department took care of them found an ongoing leak that wasn’t able to be fixed from a prior mechanic, but Smithville found it and no more leaks. Very pleased w took care of them found an ongoing leak that wasn’t able to be fixed from a prior mechanic, but Smithville found it and no more leaks. Very pleased with the service department. More

A dealership with no attention to detail as far as explaining thing properly in all aspects log the purchase explaining thing properly in all aspects log the purchase More