Smythe Volvo Cars

The people at Smythe were great. They helped us find the exact car we were looking for, test drive it, work out a fair price, and then teach us about all the new features. We love it They helped us find the exact car we were looking for, test drive it, work out a fair price, and then teach us about all the new features. We love it. More

Best expirence car buying at Smyth. . Very relaxed and professional sales people.. Showed me everything there is to know about my cx60 before I left the dealership.. . Very relaxed and professional sales people.. Showed me everything there is to know about my cx60 before I left the dealership.. More

Busy but efficient, and the care given at the critical moments were excellent. We bought a beautiful car and didn’t have to jump through many hoops. moments were excellent. We bought a beautiful car and didn’t have to jump through many hoops. More

Everyone was very accommodating and made the car buying experience easy. Very happy with my car.Thanks!! experience easy. Very happy with my car.Thanks!! More

Jay was thorough and patient with his overview of our new vehicle, and provided contact info if we needed additional help. vehicle, and provided contact info if we needed additional help. More

Jay was very helpful and put us at ease with all the technology the car has to offer technology the car has to offer More

Went there to test drive a lovely 2018 Toyota Rav-4. Its clear this dealership has a high standard for its used cars. The salesman, Bob Cerza, was wonderful and the test drive was excellent. The initial Its clear this dealership has a high standard for its used cars. The salesman, Bob Cerza, was wonderful and the test drive was excellent. The initial salesman I was in contact with over email and phone when I placed my inquiry - Ryan Preesada - was also very professional. Honestly, were it not for extenuating circumstances I might have bought that car, but I had some external issues that prevented me from doing so. I just wanted to leave a review to ensure anyone that wants to buy here that, from my experience, this is a dealership with a high bar for customer service and quality of their cars. Will definitely be recommending them in the future More

Extremely professional and made the entire experience very seamless. Bob was a pleasure to work with and helped a lot. very seamless. Bob was a pleasure to work with and helped a lot. More

My front tire's sudden encounter with a road hazard in led to my most recent unscheduled, but outstanding visit with Smythe Volvo of Summit, NJ. The result, a large flap of the tire's sidewall, which scr led to my most recent unscheduled, but outstanding visit with Smythe Volvo of Summit, NJ. The result, a large flap of the tire's sidewall, which screamed, "Tow-In!!" First, the wonderfully responsive, no on hold or wait time, Volvo Roadside Assistance dispatched Rich's Towing w/driver Jonathan Nazario who assessed the tire, noting it was surprising the tire hadn't blown out, but it wasn't safe to drive on (NOTE- exceptional handling of my vehicle and smooth ride-along to Summit - thank you Jonathan!). At Smythe, my service associate Patrick McLaughlin GENTLY rolled my vehicle through the UVeye - a high-tech computer inspection which checks vehicles stem to stern, as well as underneath/on top. Tire treads, alignment, car dings you arrive with, the proof is in the photos and metrics of this high tech system, and the customer receives a copy as well. Patrick provided me with an estimate of time as well as cost, and kept me well-informed during my vehicle's brief stay. I had the option of updates either by phone, text, or in-person - CUSTOMER CHOICE. As I waited in the upstairs lounge, the snacks and refreshments were plentiful as is typical, and the area was meticulously maintained. Further, notably ABSENT were strong fuel/exhaust odors or loud noises common to other dealer waiting areas. During my stay, Sales Associate Kyle Jackson recognized me as he passed by the waiting area, and paused to ask about my stay. Kyle is another exceptional Smythe employee, from whom I had the pleasure of purchasing my youngest daughter's Certified, Pre-owned VOLVO S60. I explored the idea of renewing my tire warranty with Kyle, who then immediately suggested and arranged a meeting with Finance Manager, Santiago Piriz. Santiago appeared a few minutes later, with preliminary packages already prepared and in-hand, based on my car's mileage and needs. Although it was my intent to accomplish the tire warranty at that encounter, I did not feel any pressure to sign immediately, and no typical "sales" phrases either. The price is the price, here are the options, think on it, and let him know. I signed. Back to my vehicle, the ink was barely dry on the tire warranty, when Patrick came in person to let me know my car was finished...AND WASHED. As I paid, Patrick reviewed my future recommended service intervals with their anticipated costs (and times), and patiently answered my questions. Bottom line, over the years I have had the pleasure of owning a boxy Volvo wagon, an older S90, two S60's, an XC60, and now my XC90 hybrid. My service appointments at other NJ Volvo dealers have ranged from average (no red flags), to poor (not for lack of snacks in the waiting room, but basic repairs not fully repaired). It is for this reason that I choose to drive out of my local area to Smythe Volvo (or be towed there), where I have every confidence that my service, as well as yours, will be exceptional as well....and it's not due to your social media profile, but because that's the Smythe standard of service for everyone...PERIOD. Patrick and the other service associates will ensure your vehicle(s) are treated as if they will be driven by their own families. The team at Smythe has these great reviews for a reason... Try it here...kick the tires, you'll never look back :) More

My family and I had an absolutely amazing experience at Smythe Volvo! Will be back for another one in 3 years! Smythe Volvo! Will be back for another one in 3 years! More