Patrick Mclaughlin
Patrick Mclaughlin at Smythe Volvo Cars

Patrick Mclaughlin

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
129 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

5.0

129 Reviews

Write a Review

129 Reviews of Patrick Mclaughlin

November 03, 2026

Dealership Rating
Employee Rating

Excellent service from Smythe Volvo as always. The drop off, loaner, communication, and pick up all went smoothly and with care and attention from the staff. More

by Philip
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

November 02, 2026

Dealership Rating
Employee Rating

Patrick has been great ever time i have been to dealership. But disappointed that in less than a year I have spent over $7,000 in repairs. And my car has less than 40,000 miles. More

by Jwesterha
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

Nov 03, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

October 23, 2026

Dealership Rating
Employee Rating

Always courteous and on time. Technician very knowledgeable and communication is outstanding. Very thorough service and good More

by T4NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

October 21, 2026

Dealership Rating
Employee Rating

They do right by their customers. Service department went above and beyond to save us money. More

by ebarnesnj
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence

Oct 21, 2026

Smythe Volvo Cars responded

Hearing that our service team went above and beyond to save you money during the service on your Volvo XC90 and knowing we do right by our customers means a lot to us. Enjoy!

August 31, 2026

Dealership Rating
Employee Rating

This is may second consecutive 3 year lease of the Volvo XC 60, and once again, Steve Riecker made the process smooth and easy. Steve is a true professional with extensive knowledge and experience with all More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Riecker, Isaiah Ross , Abood Katib

Aug 31, 2026

Smythe Volvo Cars responded

Knowing the purchase process went smoothly for you again means a lot to our team. We appreciate your continued trust in us and are delighted you chose a new Volvo XC60 Hybrid. If you have any questions, please feel free to reach out as you enjoy your new vehicle. Enjoy!

August 27, 2026

Dealership Rating
Employee Rating

Always great and personal service. The wait times are minimal and they pay attention to our needs More

by andremcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson, Billy Shannon

Aug 27, 2026

Smythe Volvo Cars responded

We’re glad the wait times were minimal and our team could deliver personal attention to meet your needs while servicing your Volvo XC60. Enjoy!

August 20, 2026

Dealership Rating
Employee Rating

This is the third Volvo I've leased from Smythe and the third time I've been assisted by Bob Cerza. As in the past, he was patient, thorough and helped me find exactly what I was looking for in a new car. More

by nan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2026

Smythe Volvo Cars responded

Your new Volvo XC40 is in great hands. We’re glad Bob’s patience and thorough approach helped you find exactly what you wanted. Your recommendation means a lot to our team. Enjoy!

August 12, 2026

Dealership Rating
Employee Rating

Excellent dealership! we could not be happier with the service with received, from the sales department to service, everyone was extremely helpful. More

by Vdifrancesco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza, Santiago Piriz

Aug 13, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy!

July 01, 2026

Dealership Rating
Employee Rating

Always a positive experience at Smythe! My service advisor Patrick McLaughlin is great. I also love Smythe provides a loaner when needed for convenience. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Smythe Volvo Cars responded

Thank you for highlighting the great care you received from Patrick while servicing your Volvo V60 Cross Country. We’re glad the loaner vehicle made things easier for you and appreciate your feedback. Enjoy!

June 24, 2026

Dealership Rating
Employee Rating

Excellent customer service with efficiency to provide what is needed. The people care. They did a great job. More

by BBOUTA
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

Jun 24, 2026

Smythe Volvo Cars responded

It’s wonderful to hear our team provided the caring, efficient service you expected for your Volvo. Patrick and the staff appreciate your kind words. We’re here whenever you need us again. Enjoy!

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