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Patrick Mclaughlin
Patrick Mclaughlin at Smythe Volvo Cars

Patrick Mclaughlin

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
121 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

5.0

121 Reviews

Write a Review

121 Reviews of Patrick Mclaughlin

July 01, 2026

Dealership Rating
Employee Rating

Always a positive experience at Smythe! My service advisor Patrick McLaughlin is great. I also love Smythe provides a loaner when needed for convenience. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2026

Smythe Volvo Cars responded

Thank you for highlighting the great care you received from Patrick while servicing your Volvo V60 Cross Country. We’re glad the loaner vehicle made things easier for you and appreciate your feedback. Enjoy!

June 24, 2026

Dealership Rating
Employee Rating

Excellent customer service with efficiency to provide what is needed. The people care. They did a great job. More

by BBOUTA
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Jun 24, 2026

Smythe Volvo Cars responded

It’s wonderful to hear our team provided the caring, efficient service you expected for your Volvo. Patrick and the staff appreciate your kind words. We’re here whenever you need us again. Enjoy!

June 19, 2026

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Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo More

by MRODRICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Justin Torain

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Jun 19, 2026

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 14, 2026

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Employee Rating

Professional, organized, accommodating- they made my first visit easy and seamless Patrick M was great to work with More

by alicia.a.clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2026

Smythe Volvo Cars responded

We’re delighted your first visit was easy and seamless thanks to our professional, organized, and accommodating team. Patrick enjoyed assisting with your Volvo XC90 service, and we appreciate you sharing your feedback. Enjoy!

June 11, 2026

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Employee Rating

Patrick explained everything, kept me updated, and was extremely professional. He made the whole experience great. More

by LSKENNEDY1
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Jun 11, 2026

Smythe Volvo Cars responded

We’re thrilled that Patrick walked you through your Volvo XC60 service while keeping you updated. It’s great to know his professionalism made the experience so positive. Enjoy!

June 11, 2026

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Employee Rating

Working with Steve Rieker at Smith Volvo was the most pleasant dealership experience I’ve ever had. Smooth as silk, could not have asked for a more knowledgeable and patient, sales person. I highly recom More

by dmnettie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary, Henry Zhu, Steven Riecker

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Jun 11, 2026

Smythe Volvo Cars responded

It’s wonderful to hear Steven provided such a knowledgeable and patient experience when you purchased your Volvo. Your recommendation means a lot to our team. Enjoy every moment behind the wheel of your new Volvo. Enjoy!

June 05, 2026

Dealership Rating
Employee Rating

Patrick was very helpful in the repair of my windshield and answering my question on miles per gallon shown after fill up, 560, that changes after driving to 430. Patrick is a professional and engaging. More

by DAOQM1
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Jun 06, 2026

Smythe Volvo Cars responded

It’s great that Patrick could assist with your Volvo XC60 windshield repair and explain the MPG changes. We appreciate you trusting us with your service needs. Enjoy!

June 04, 2026

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Employee Rating

Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. More

by JERRYWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Justin Torain

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Jun 04, 2026

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

Outstanding professionalism, and even better customer service. I will definitely continue visiting this Volvo location for my vehicle maintenance. More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to hear our team provided the professionalism and customer service you experienced during your Volvo XC90 maintenance. We appreciate your loyalty and look forward to assisting you at your next visit. Enjoy!

June 02, 2026

Dealership Rating
Employee Rating

Patrick was very helpful and kept me updated throughout the day about my car’s service status. More

by reidshankweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2026

Smythe Volvo Cars responded

We’re glad Patrick’s timely updates made your Volvo XC60 service day smooth and stress free. Thank you for trusting our team and sharing your experience. Enjoy!

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