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Smythe Volvo

Summit, NJ

5.0
6,413 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,413 reviews

December 10, 2020

When car trouble arises, the people at Smythe Volvo put your worries at ease. My Volvo XC90 had an audible noise and the check engine light came on. I called the service department and was given a prompt a More

by Ryan&Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Keppler, Brandon Zimmerman
Dec 14, 2020 -

Smythe Volvo responded

Ryan and Meg thank you for taking the time to post this review. It is wonderful to see that you mentioned several members of our service team. It shows that we are all working together towards one goal and that is to treat our customers as we would like to be treated. We appreciate your business.

December 10, 2020

I love Smythe Volvo, the only place I will go for repairs - for years now. They are consistently warm, courteous, and utterly honest. I enjoy spreading the word about them, because I know I'm helping other V More

by earl slick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Dec 14, 2020 -

Smythe Volvo responded

This is a fantastic review and thank you for taking the time to post it. Brandon is a true professional and an asset to our service team. We appreciate your business and look forward to seeing you at your next scheduled maintenance.

December 10, 2020

I've leased quite a few vehicles in my day from various name brands. However, Smythe Volvo exceeded my expectations,professional,and timely,Mr.Gomez was a joy to work with.I look forward to my next visit. More

by Carlbenzozan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Gomez
Dec 16, 2020 -

Smythe Volvo responded

We appreciate this great review and kind words for Ernest. We to look forward to your next visit. Thank you for taking the time to share this experience.

December 07, 2020

Had originally gone to Ramsey Volvo and had a terrible experience. Based on reviews here decided to try Smythe Volvo. Was met by Steve who was very knowledgeble and helped me considerably. Also met Tom More

by Cole.hendershot13015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Dec 16, 2020 -

Smythe Volvo responded

I’m sorry to hear of your experience at the other store. I’m glad that ‘Steve and Tom handled you with the professionalism that you deserve. Thank you for choosing Smythe Volvo and we look forward to your next visit.

December 07, 2020

I was referred to Brian by a coworker and I’m so glad I listened. He really assisted in streamlining the process of purchasing a new a car and I am so happy. He listened well and we were able to find a veh More

by Middletonlena793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Tyler Van Riper
Dec 16, 2020 -

Smythe Volvo responded

Brian is great and we appreciate you taking the time to say so. Thank you for choosing Smythe Volvo and thank you for this recommendation.

December 06, 2020

A real pleasure, IJesus was great the credit guy was A real pleasure, I Jesus was great the credit guy was great , the sales manager was great, if I need another car I will come to Jesus More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember everyone , Shaun Hayes, Howie Wu
Dec 16, 2020 -

Smythe Volvo responded

We appreciate this review and especially when you mention several people. It means that we are working as a team. Thank you for the recommendation and the kind words.

December 06, 2020

Stephen Badain´s service was over the top! I walked in to browse and drove out with a beautiful pre-owned S-60. The car was in impeccable conditions and the help he provided was outstanding. I´ve worked in l More

by Anna Teutli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Dec 16, 2020 -

Smythe Volvo responded

Great review and thank you for the kind words about Steve. We hope you have many safe and happy miles in your preowned S60.

December 05, 2020

2011 Infiniti g37x... fantastic help from bob with everything with my car finance made sure my experience at Smythe Volvo and also howie at Smythe Volvo More

by christiannieves80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Wu
Dec 17, 2020 -

Smythe Volvo responded

Bob and Howie are you are a great team. Thank you for taking the time to share your experience. Enjoy your new ride. We appreciate your business.

December 05, 2020

I recently purchased an XC40 from Smythe Volvo as a referral from the Costco Auto Purchasing Program and was surprised with how easy and painless the experience was. From the moment we walked into the More

by Paul L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Dec 17, 2020 -

Smythe Volvo responded

I am glad you found us and I’m glad we were able to provide the level of service that you received and that we strive for. Stephen Badian is a true professional. We appreciate this fantastic review and hope you have many safe miles in your new XC 40.

December 05, 2020

Brandon was excellent! Supreme customer service to say the least. He made sure I understood the process and satisfied with the results. My car had several complications and he made sure all is fixed and I More

by Noni Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Dec 17, 2020 -

Smythe Volvo responded

This is a fantastic review and thank you for taking the time out of your day to share your experience of Brandon and our service department. Brandon is a strong member of our service team and is very knowledgeable. Thank you for servicing your car at Smythe Volvo. We look forward to seeing you at your next service.

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