Back

Smythe Volvo

Summit, NJ

5.0
6,368 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 6,368 reviews

September 29, 2020

Took my XC60, Service was friendly and quick. Michael Watson explained each step of the service procedure. The necessary repairs, the recommended repairs. Vehicle came out wonderful! He has made a life More

by silvajaime896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Oct 07, 2020 -

Smythe Volvo responded

Thank you. Michael Watson is a real professional. He definitely has made many "customers for life" here at Smythe Volvo. Thank you for taking the time to share your experience with our service department at Smythe Volvo. We look forward to seeing your at your next service.

September 29, 2020

Paul was extremely friendly, welcoming and knowledgeable, and his overview of the XC40 was very insightful and helpful. He made the process enjoyable. I had a great experience. More

by Jason M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Oct 07, 2020 -

Smythe Volvo responded

This is the type of service we are aiming to provide for all of our customers. We appreciate you taking the time to share your experience.

September 29, 2020

The team was outstanding Kevin the owner was so welcoming. Rob the used manager determined my needs. Bob then assisted me in easily sorting through the process. Very patient and helpful. Stephe More

by beckyrandolph75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian
Oct 07, 2020 -

Smythe Volvo responded

Glad to hear that your purchase experience was smooth. We strive to have this be the case with every guest. Thank you for your business.

September 28, 2020

Worked with Steve on a pre-owned car. He also showed me some new Volvo's. Couldn't believe how beautiful, the safety features, and was more affordable than I had thought. Couldn't resist and thank you ag More

by HappyConsumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Oct 07, 2020 -

Smythe Volvo responded

Safety is our "thing". It is the one thing you can't really put a value on. It is good to hear Steve took such good care of you. Thank you for taking the time to share your experience ant Smythe Volvo.

September 28, 2020

My family and I have purchased or leased many Volvos from Smythe. We've worked with Ashley Butfiloski several times and she's a consummate professional. Additionally, Ernest in the finance department was gre More

by toddsilb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski
Oct 07, 2020 -

Smythe Volvo responded

Thank you for the high recommendation. I must agree with you Ashley is "a consummate professional". We appreciate your business and thank you for choosing Smythe Volvo.

September 28, 2020

I had a great experience working with Kyle, Howard, and Paul. Each team member was excellent: warm, knowledgeable, and professional. Kyle and Paul answered all of my questions and Howard secured the best d More

by ddrzhv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wu
Oct 07, 2020 -

Smythe Volvo responded

Such a stellar review! Thank you. It is rewarding to see our staff working as a team. We are fortunate to have such good people and good customers like yourself. Thank you for choosing Smythe Volvo.

September 26, 2020

From the moment we walked in and talked with Bob we knew we made the right choice. He took the stress out of the car buying process. Highly recommend! More

by npapianni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian, Francine O'Donnell
Oct 07, 2020 -

Smythe Volvo responded

Bob has this way about him of making the car buying process stress free. Every experience should go the direction the customer wants. Bob gets this as does the rest of our team. Thank you for choosing Smythe Volvo and for the recommendation.

September 25, 2020

Thank you Kyle, Joe, Ernest and Paul for making the car shopping experience actually enjoyable. Professional, welcoming, efficient and knowledgable team! There were no questions unanswered. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hobbs, Ernest Gomez
Oct 07, 2020 -

Smythe Volvo responded

The words we strive to be described as are "professional, welcoming, efficient and knowledgeable". Reading your review is rewarding for all of us. Thank you for taking the time to share your experience of Smythe Volvo. We appreciate your business.

September 25, 2020

Smythe Volvo made the leasing process so smooth. Sales staff was professional and went above and beyond to get me the best price!! Highly recommend this dealer. More

by Rl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shehata
Oct 07, 2020 -

Smythe Volvo responded

We strive to make "the leasing process so smooth" for our guests. Thank you for the great recommendation and for choosing Smythe Volvo.

September 24, 2020

It is a real pleasure dealing with Ashley Butfiloski at Smythe Volvo, time and again. She is so dedicated and super nice. I highly recommend Smythe Volvo for all of your car buying and service needs More

by Sheya Porges - Alliance Auto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski
Oct 07, 2020 -

Smythe Volvo responded

Ashley is great and thank you for saying so. You recommendation means a lot to us. We look forward to seeing you at your next recommended service.

...
349
...