Back

Smythe Volvo

Summit, NJ

5.0
6,401 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 6,401 reviews

August 28, 2020

Just had my first service with Smythe on my XC90. One of the best experiences I've had with a service department. Very helpful, courteous, and offered services that I had coming for free that I didn't even More

by rn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Sep 02, 2020 -

Smythe Volvo responded

This is great news and thank you for taking the time to share your experience of our Smythe Volvo service department. Brandon is a real professional and takes the time to listen to all his customers. We appreciate your kind words and your business.

August 28, 2020

Super friendly and knowledgeable service. Everyone greets you warmly as soon as you walk in the door . No hard sell , I felt comfortable and not at all rushed to make a decision. My salesman Bob Cerza was a More

by Gianina98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Sep 02, 2020 -

Smythe Volvo responded

Awesome review and thank you for your recommendation. To hear you say "My salesman Bob Cerza was a true pleasure to deal with" is something we hear frequently about Bob. He just has this way about him that makes people feel comfortable. We appreciate your business and your time spent in posting these kind words.

August 27, 2020

Ashley was amazing and could not have done a better job of delivering the 2021 XC60 to us in the exact color/configuration we wanted! More

by M B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom - Sales Manager, Ashley Butfiloski, Ernest Gomez
Aug 27, 2020 -

Smythe Volvo responded

Great news! Ashley is amazing and thank you for saying so. We appreciate your kind words and we appreciate you choosing Smythe Volvo.

August 27, 2020

We always get great service at Smythe, and Brandon was friendly, helpful and efficient. The problem was fixed; the car was washed, and I was on my way in no time. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Sep 02, 2020 -

Smythe Volvo responded

Perfect review and exactly the type of experience we try to provide to all our customers. Brandon is great. Thank you for your business and thank you for taking the time to post this review.

August 25, 2020

It was a very easy process. Paul was great at explaining everything thru the entire process and spent a lot of time at delivery. Amazing More

by Ccg1117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Aug 27, 2020 -

Smythe Volvo responded

Great review. Paul is a very thorough salesperson and thank you for saying so. Thank you for choosing Smythe Volvo.

August 24, 2020

Had a great experience once again with Smythe Volvo . It’s my second car from Smythe and won’t go anywhere else . Steve Badian was wonderful in helping me select the XC 40 ,Francine in Finance made the p More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Shaun Hayes
Aug 27, 2020 -

Smythe Volvo responded

Welcome back and thank you for your loyalty, Glad to hear that Francine and Shaun helped make the process quick and easy. Thank you for choosing Smythe Volvo.

August 23, 2020

We had a wonderful experience buying a preowned vehicle. Bob was fantastic to work with. The entire team was honest, fair, and knowledgeable. We love the car and will definitely be back in the future. More

by maggie.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Chicas, Ernest Gomez
Aug 27, 2020 -

Smythe Volvo responded

If you read through Bob's reviews you'll see a similar theme. Bob is all these thing you say. Thank you for taking the time to share your experience of Smythe Volvo and thank you for your business.

August 23, 2020

Had a wonderful experience at Smythe Volvo. Would highly recommend to anyone and the customer service was great. Also, they are very trustworthy. I live over an hour from the dealership and still travel to More

by FS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Aug 27, 2020 -

Smythe Volvo responded

What a great testament to our service department. You drive over an hour to service with us. Thank you for taking the time to share your experience. We are fortunate to have wonderful customers such as yourself.

August 22, 2020

My last 2 appointments have been handled by Dina Thomson who did an excellent job. She told me what to expect from my visit, was respectful of my time and called me the moment my car was ready. She also too More

by LI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 27, 2020 -

Smythe Volvo responded

Agreed, Dina is valuable and a great teammate. Thank you for taking the time to share of your experience with Dina and our service department.

August 22, 2020

I had a great experience with Bob, I am very happy with the car. The entire team made the process of getting a car a seamless experience. More

by michaelrichards81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Paladino, Ernest Gomez
Aug 27, 2020 -

Smythe Volvo responded

It is great to read your comments on our team. It is very rewarding for all of us. Thank you fro your business.

...
357
...