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Smythe Volvo

Summit, NJ

5.0
6,423 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,423 reviews

May 24, 2020

I just wanted th thank Bob Versa for helping me with my new car purchase. He was very knowledgeable and patient. We even had a few laughs along the way. I did not feel pressured at any time which is a big More

by nju2fan
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Smythe Volvo responded

Bob is a great guy and it doesn't surprise me you had a few laughs in the process. Thank you for the kind words and thank you for choosing Smythe Volvo.

May 23, 2020

Windshield Replacement I had a crack on drivers side of my windshield that could not be filled in. Brandon at Smythe Volvo assisted me with getting my Windshield replaced. More

by Jerseygirl40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
May 26, 2020 -

Smythe Volvo responded

This is a great review and rewarding for all of us to read. We try to stay focused on treating our customers as we would treat a member of our family. Brandon does a great job with this. Thank you for taking the time to share of your experience at Smythe Volvo service department.

May 22, 2020

Great sales process and customer service. It was a pleasure to purchase my 2020 Volvo. I appreciate all the help and guidance. I love my new car! More

by Mcniffcm
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez 5 stars , Emilia Paladino
May 26, 2020 -

Smythe Volvo responded

Congratulations on your new Volvo. Volvo has done a fantastic job with the whole product line. We appreciate you posting this review and we appreciate your business. We hope you have many safe in happy miles in your new Volvo.

May 22, 2020

Great Service Department I had a recall on my Volvo XC60. The service department was very courteous and helpful, as this was my first time getting any service done on my vehic More

by Lawallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
May 26, 2020 -

Smythe Volvo responded

Thank you for posting this great review about Brandon and our service department. It is great to hear all feedback especially the good feedback. We appreciate your business and we'll see you at your next service.

May 22, 2020

Absolutely loved my experience Brian was amazing I will definitely recommend to my family and friends I love my car and the dealership such a wonderful experience More

by Michele969
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Emilia Paladino
May 26, 2020 -

Smythe Volvo responded

Your recommendation means a lot to us and thank you. Brian and Emilia do a great job at delivering the kind of experience people have come to expect from Smythe Volvo. We appreciate your business.

May 22, 2020

PJ is the BEST. This is my second time buying a Volvo because of PJ & everytime his service has exceeded my expectations. During this quarantine when all sales room were closed, PJ came through as always More

by JANTJM
Recommend Dealer
Yes
Employees Worked With
PJ Lee
May 26, 2020 -

Smythe Volvo responded

I agree with you, PJ is the best. Business is always changing but during this difficult time we've had to change a little faster and PJ did not miss a step. Thank you for taking the time to post this review and for choosing Smythe Volvo.

May 21, 2020

Brandon was so accommodating and Smythe Volvo went above and beyond to deliver great service. Even during a pandemic their team was able to safely bring our only car back to us. It saved me a 9 mile bike ri More

by HH
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
May 26, 2020 -

Smythe Volvo responded

I'm glad we could save you 9 miles up hill. Pick up and delivery has become part of our new normal. It was not that big of an adjustment for us since we already offered this service, now we just do it more. We've hired on several employee to help make it happen and we were fortunate to get such good people to do the job. Thank you for taking the time to post this review and thank you for your business.

May 20, 2020

First ever car purchase - terrific experience Kyle Jackson helped us buy an XC40 - our first car purchase ever - and the experience couldn't have been smoother. We were nervous about buying a car More

by Verena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Smythe Volvo responded

Welcome to the Volvo and Smythe Volvo family. That is a great picture and one to hold on to when you look back remembering picking up your new X/C 40 with your masks on. Kyle is a true professional and consistently provides the kind of service you describe. We appreciate your business and look forward to seeing you in the service drive at your first service.

May 20, 2020

My wife and I will be Smythe Volvo customers for life. My wife had bought a Volvo S60 from Smythe Volvo a year ago. The excellent customer service and friendly staff of the first purchase made it a simpl More

by Ryan&Meg
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane
May 26, 2020 -

Smythe Volvo responded

Ryan, we truly appreciate this thorough and kind review. Patrick and the team have responded like the true professionals that they are during these difficult times. I am very glad to hear of your experience. Thank you for your kind words and for your business.

May 20, 2020

Brian was incredibly helpful - he went out of his way to answers Qs and make things easy for us in making the decision to lease. During these times we were wary of what to do in finding a car - Smythe Volvo More

by SarahSL
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
May 26, 2020 -

Smythe Volvo responded

Brian is very helpful and it shows when you read through his reviews. Enjoy your new Volvo and thank you for your business.

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