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Smythe Volvo

Summit, NJ

5.0
6,479 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,479 reviews

September 19, 2019

Makes buying a car so stress free Walked into the dealership looking for a certainsed S90 car. The car was great but had some blemishes. Eric made sure to fix them and have the car rea More

by Nitin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Shaun Hayes
Sep 28, 2019 -

Smythe Volvo responded

New or Pre-Owned you should be happy with the product you receive. Eric is great at listening and responding to his customers. We reinforce this with our entire team. Thank you for this post.

September 16, 2019

Great Experience My wife and I had a great experience at Smythe. Bob was down to earth and very helpful. We test drove a few vehicles at a few different dealerships in More

by martin.blandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2019 -

Smythe Volvo responded

Great description of Bob. He is down to earth and you'll see that come through in his reviews. Thank you for choosing Smythe Volvo and we wish you many happy and safe miles in your new wheels.

September 14, 2019

An unanticipated positive experience in leasing. Many consumers, myself included, would rather not become involved in a car transaction at a dealership based on past experiences I have since changed More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Sep 16, 2019 -

Smythe Volvo responded

We are glad Chris and our team help change your experience at a car dealership. Chris is a true professional and it shows in the reviews from his satisfied customers. Thank you for your business.

September 12, 2019

Excellent All Around Folks at Smythe provided one of the best services I have seen in years. From the moment we walked into the door, Matt, who isn’t even responsible for More

by Bo Bao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Shaun Hayes, Matt Quelch
Sep 16, 2019 -

Smythe Volvo responded

Stephen and Matt are great and thank you for saying so. Taking the time to listen to the customer and make sure they understand the product are important details for all of us. Thank you for choosing Smythe Volvo.

September 12, 2019

Great purchase experience I had a great experience in leasing a new Volvo and highly recommend Smythe. People were friendly and helpful in helping me understand options and fea More

by New to Volvo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, PJ Lee, Shaun Hayes
Sep 16, 2019 -

Smythe Volvo responded

Being "easy to deal with in negotiations - transparent " , as you say, is an important focus for us. And to have our customers say "Overall - the best car buying experience I have ever had." is our goal. Thank you for your business and your wonderful recommendation.

September 11, 2019

Great experience I recently purchased a used car from Smythe Volvo and the salesperson that I had been in contact with was out when I dropped by to see the car. Steph More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Kevin Bergeron
Sep 16, 2019 -

Smythe Volvo responded

Thank you.. Stephen considers his customers time before his own - always. We appreciate your business and the time you spent in posting these kind comments.

September 11, 2019

Best sales experience by far Working with Brian was by far the best experience I have had at any car dealership I’ve been too - Exceptional service, No pressure and Concierge leve More

by Santi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Sep 16, 2019 -

Smythe Volvo responded

It is really good to hear that you've driving the competition and choose Volvo. We have a great product and a great team here at Smythe Volvo. Thank you for taking the time to share your story and thank you for your business. We appreciate your recommendation.

September 11, 2019

Smythe Volvo is a first class operation I am really impressed by smythe Volvo, especially Rob Steinman, probably the best sales manager I have ever met and I have bought over 20 new and used More

by gctbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Steinman , Stephen Badian
Sep 16, 2019 -

Smythe Volvo responded

Wow! This is a fantastic review and thank you for your loyalty. Over 20 new and used in 26 years. We are fortunate to have you as a customer and may I say a friend too.

September 11, 2019

# 1 For a Reason Smythe Volvo is the # 1 Volvo dealership in the United States for a reason. This is a unique dealership that does not use pressure to get a sale, but More

by Peter Burgdorff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Sep 16, 2019 -

Smythe Volvo responded

Mr. Burgdorff, Thank you for this fantastic review and for your years of loyalty. We are fortunate to have you as a customer. You mention Bob, Kevin, our service department and facility and we are appreciative of these kind words. We will continue to strive for and focus on providing the best level of service in the industry. Your business and our relationship with you is valuable and appreciated.

September 10, 2019

Seamless Car Buying Experience Deborah is a professional through and through. Superior listener who helped me attain the car I wanted. Very knowledgable and answered all my question More

by BrianL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Sep 16, 2019 -

Smythe Volvo responded

If I could write a review on Deborah, based on her many past reviews, I would say the same things as you mention here. Thank you for taking the time to post this kind review and for choosing Smythe Volvo.

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