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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

November 08, 2018

Bill was excellent and very knowledgeable. Bill was very helpful in the sales process. Once our decision was made he handled everything to ensure a smooth delivery of our new car. More

by ctb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Backes, Shaun Hayes
Nov 09, 2018 -

Smythe Volvo responded

That is what we are aiming for - smooth process from start to finish. Thanks for your review.

November 07, 2018

Wonderful car buying experience Buying a car is always stressful and of concern because I want to make the right decision with what I can afford. I experienced immense professionali More

by KJ18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob - for car trade and Matt - who prepped it for pick up , Shaun Hayes
Nov 08, 2018 -

Smythe Volvo responded

Bob and Shaun are a great team. It's funny, I feel the same way about CD players. Thank you for taking the time to post the review. This feedback is great to inspire us to keep doing our best.

November 05, 2018

Welcoming and attentive Upon entering Smythe Volvo, Chris Jones was warm and attentive. He was super excited about the car XC40, that I was interested in. His knowledge abo More

by Athena
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Nov 05, 2018 -

Smythe Volvo responded

What a great looking ride! I'm glad Chris helped you the way he did. Thank you for your business. We appreciate the time you spend in sharing your experience.

November 05, 2018

Highly recommend the dealer and Steve!! Purchased a used 2012 Volvo S60 for our family third car. The overall experience was so wonderful! Steve was accommodating, not pushy, and flexible More

by Widder4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Shaun Hayes
Nov 27, 2018 -

Smythe Volvo responded

The is just a perfect review. We truly appreciate you taking the time to share your experience. Thank you for your business.

November 05, 2018

Awesome experience! We knew we would be purchasing a vehicle out of our home state of Wisconsin. I was concerned about trying to do this with out physically seeing the ve More

by jdweber8611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Smythe Volvo responded

That is a great story. Thank you for sharing your experience. Bob is a down to earth guy. I am glad to hear he exceeded your expectations and represented us East Coasters well. We appreciate you business.

November 04, 2018

Excellent Service Fit me in on short notice with a loaner car. Service was excellent, clear explanation for what was wrong and timely completion. Look forward to return More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Smythe Volvo responded

Tom is great at setting and exceeding expectations. I'm glad he provide the level of service he did. This is what we strive for. Thank you for sharing your experience.

November 04, 2018

Great, personal service They truly care about every customer. We were able to get the perfect car for us after many hours of hard work on Bills part. More

by Agonci711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Levy, Bill Backes, Shaun Hayes
Nov 05, 2018 -

Smythe Volvo responded

Short and sweet. We appreciate your time spent in sharing your experience at Smythe Volvo. Its a great team. We'll see you at your first service.

November 04, 2018

40,000 checkup vovlo and tom coward make it so easy to bring your volvo in for services and the free brand new loaner car is very cool! More

by volvo suv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Smythe Volvo responded

Thank you for taking the time to share your experience with Tom Coward and our service department. We appreciate your business.

November 03, 2018

Great Experience Had a great experience with the Smythe Volvo team. They were very customer centric, did not pressure, and provided an affordable price. Chris Jone More

by fremontbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Lee, Chris Jones, Kevin Bergeron
Nov 05, 2018 -

Smythe Volvo responded

Thank you for this review. We strive to build our efforts around our customer's convenience. Your business is greatly appreciated.

November 03, 2018

XC60 search My wife Carol and I recently shopped for a new XC60 with Chris Jones, who is very professional and represented the dealership very well. He possesses More

by JoeBardon1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Nov 05, 2018 -

Smythe Volvo responded

Thank you. Your feed back is greatly appreciated. Chris is a true professional and is a great member of our team.

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