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Smythe Volvo

Summit, NJ

5.0
6,331 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,331 reviews

March 14, 2018

First time Volvo Owner - Thanks Eric!! Debated between the XC60 and the XC90, Eric was very knowledgeable about both vehicles and genuinely wanted to ensure i was making the right decision More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
Mar 14, 2018 -

Smythe Volvo responded

Eric really cares about helping out any way he can - and it shows. Our job is to make buying a new or used car from us something you enjoy. Each happy customer puts a big smile on our faces. Thanks for taking time to review us and giving us the opportunity to help. Enjoy!

March 14, 2018

Great experience. Will return in a heartbeat. An exceedingly smooth experience; personal and professional. I am recommending Smythe Volvo to all of my friends. Particular thanks to Robert Steiman More

by F. Clarkson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Delafuente
Mar 14, 2018 -

Smythe Volvo responded

Traveling 750 miles to us is quite a testament. We appreciate the trust you placed in us that opportunity to help. We're looking forward to helping you in the future. Enjoy!

March 13, 2018

First Volvo purchase Buying a car is an experience that most people dread. This could not be more untrue than at Smythe Volvo. We just purchased our first Volvo with the More

by Geraldine Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2018 -

Smythe Volvo responded

We try to foster an appreciation that buying a car should be enjoyable with transparency throughout. our Service team operates along the same lines as sales. Thanks for your business and for taking the time to review us. Enjoy your new Volvo!

March 12, 2018

Excellent service! Always excellent service! No surprises. Dennis is a pleasure to work with. Pricing is reasonable considering it is a dealership. I'm even considering More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 12, 2018 -

Smythe Volvo responded

Service is the backbone of our business. Our founder, Sean Flanagan, started out as a mechanic in Ireland. Before immigrating to the US he already realized how important service is to the long term relationships we have with our customers. Since coming here he imbued this focus in our culture. Thanks for noticing and for your business.

March 10, 2018

Two Volvo’s this year! When our daughter started driving this past summer we went to Smythe to buy a car for me so that we could pass on my car to her ( a Volvo of course). More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2018 -

Smythe Volvo responded

Trusting us to help select a safe car for your daughter is a true endorsement. When we hear words like traffic, honest, straightforward and pleasant - we know we are doing what we should be. Thanks for the feedback and for your business. Enjoy!

March 09, 2018

Excellent Experience Bob Cerza was a pleasure to deal with! He was knowledgeable and friendly and was able to work within our time constraints. Once we made a decision abo More

by Ilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Smythe Volvo responded

knowledgeable, friendly and easy to deal with - that hits all of the marks we strive for. Bob is a true professional who's main goal is to make you, our customer, happy. Thanks for taking the time to review us and for your business - enjoy!

March 07, 2018

First Volvo, won't be the last We got our first Volvo from Chris H. of Smythe Volvo. Thank you, Chris, for making it as painless as possible even when inventory for the specs we wan More

by WGC80
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Mar 07, 2018 -

Smythe Volvo responded

We believe that there should never be any pain to buying a beautiful new Smythe Volvo - only joy! We are also glad that we were able to get you what you wanted. Enjoy your great new XC60 and thank you for giving us the opportunity.

March 07, 2018

Very comfortable, informative. Bob Cerza was extremely helpful reviewing everything about my new car, making suggestions for the disposal and donation of my previous car, and spendi More

by writer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Smythe Volvo responded

Bob understands that car ownership is more than just the transaction - you're not buying a teapot. So he (and all of our team) wants you to drive away with as much knowledge, understanding and satisfaction with your purchase that you can have. We know we've been successful when you both know and are happy with all things that are Volvo and Smythe Volvo. Enjoy!

March 06, 2018

Kind and Quick I was almost giving up purchasing XC60 but he showed me the best compromised deal. Best sales person I have ever met in 11 years of my life in US. More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Smythe Volvo responded

Hi Jake, Thanks for hanging in there. Its too bad that so many make buying a car a chore - we really believe it should be fair and fun. You should drive away feeling great! Thats what we want everyone to experience. We appreciate you taking the time to compliment Bob - he's a real treasure.

March 04, 2018

Great end to end experience I have purchased and leased multiple vehicles from Smythe Volvo over the last 10-15 years and the experience has always been good. Kevin Flanagan and More

by barryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2018 -

Smythe Volvo responded

Hello Barry, Thanks for taking time to review us. We appreciate your many years of business and the continued opportunity to keep you and your family driving Volvo's. Enjoy!

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