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Smythe Volvo

Summit, NJ

4.9
5,766 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,766 reviews

March 18, 2015

Great experience with Nick! I had a great experience with Nick Pavano in the service dept. on 3/17. He explained everything clearly and updated me several times on what they wer More

by Alexruizemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 23, 2015 -

Smythe Volvo responded

Thank you for taking the time to post about your great first experience here with Smythe Volvo and Nick Pavano in particular. Nick is always extremely thorough in regards to keeping his Service customers as informed and up to date as possible. Nick as well as the rest of us look forward to your second visit and keeping your Volvo running soundly for many years to come. Safe Driving!

March 17, 2015

Great overall experience!!! I came in for a used volvo that I had seen online. I was immediately greeted by PJ Lee and within minutes was test driving the car. After discussing More

by Cochese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel, Gabe Levy
Mar 17, 2015 -

Smythe Volvo responded

Congratulations on the purchase of your Pre-Owned Volvo from us! PJ Lee is known for not only his warm and personable demeanor but also his attention to detail. Our core principle is to deliver outstanding customer satisfaction above all else. You will never feel like you are being "sold" a vehicle at Smythe Volvo. Instead, you will feel part of the Smythe Volvo Family. Enjoy driving your Volvo around and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

March 17, 2015

Out of State Buyer Treated like Royalty Smythe Volvo, is an excellent dealer and can be trusted to perform beyond expectations. I found a car via their On-Line marketing initiatives. They we More

by fellberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Ashley Butfiloski, Gabe Levy
Mar 17, 2015 -

Smythe Volvo responded

Congratulations on your vehicle purchase with us and we appreciate the kind sentiments about your experience here! We've sold many vehicles to out of state customers such as yourself due to our stellar reputation. Our BDC Manager Ashley Butfiloski can always be counted upon to be prompt, polite and thorough with all of our online and phone inquiries. Pre-Owned Manager Gabe Levy as well as our Sales Consultant Tom Rzasa have decades of combined experience and know all of our vehicles inside and out. Enjoy driving around in your new vehicle and please don't hesitate to reach out to us for any of your future automotive needs. Safe Driving!

March 17, 2015

Great Service Again We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly e More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Mar 23, 2015 -

Smythe Volvo responded

We deeply appreciate your 17 year loyalty to the Smythe Volvo brand and thank you for the appreciative words about your last visit here. Our Service Manager Tony Plesh has been with us over 13 years and is second to none when it comes to delivering complete customer satisfaction. Tony and the rest of our Service staff are known for always being professional, personable and getting the job done right for a good price. We look forward to keeping your 2002 XC70 Ocean Race running smoothly. Safe Driving!

March 15, 2015

Great Experience and Service My experience at the dealership was great. It was my first time working with the dealership and purchasing a Volvo. I had visited previous dealerships More

by TobyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Mar 16, 2015 -

Smythe Volvo responded

Congratulations on your new Volvo and thank you for the recommendation! Chris Henriksen has been with us over 20 years. His knowledge, experience and professionalism as a Volvo Sales Consultant has led him to have a large and loyal customer following. Enjoy driving around in your Volvo and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

March 11, 2015

Always Great Service This is our fourth Volvo serviced at Smythe. This time Nick was great. He explained everything, Our car was done on time and the work was excellent. More

by JudyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 16, 2015 -

Smythe Volvo responded

We greatly appreciate your loyalty to Smythe Volvo Service. Nick Pavano is the consummate professional who not only is warm and personable but also extremely knowledgeable and thorough in all things Volvo. Nick along with Sean Flanagan, Tony Plesh, Tom Coward and Doug Macadam form the backbone of an outstanding Smythe Volvo Service Department that always delivers top notch service. We look forward to keeping your vehicles running smoothly for many years to come. Safe Driving!

March 03, 2015

"Wonderful Experience" We recently leased a Volvo XC60 with the help of Tom Rzasa. It was by far the best customer experience we had in a very long time. We visited a few More

by Edy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Alex Kattwinkel
Mar 09, 2015 -

Smythe Volvo responded

Congratulations on the your recent lease of a Volvo XC60 with us. We also deeply appreciate the kind sentiments expressed about Tom Rzasa, Alex Kattwinkel and Smythe Volvo. Tom Rzasa, in his 13+ years here at Smythe Volvo, has built up a substantial loyal customer following due to him being helpful, professional and incredibly pleasant with each customer. Alex Kattwinkel has a sterling reputation as our Business Manager because of his knowledgeable, honest and transparent nature. We are also thrilled Smythe Volvo was able to give your daughter a glimpse of what great customer service is about. Enjoy driving around in your XC60 and please don't hesitate to contact us for any of your future automotive needs. Safe Driving!

March 01, 2015

Restored my faith in trustworthy salespeople and dealers Go out of your way to work with Gabe - a very honorable man. Great experience with the entire Smythe team. So different than other dealerships. More

by Periwinkle017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashley Butfiloski, Gabe Levy
Mar 09, 2015 -

Smythe Volvo responded

Thank you for the kind words about Smythe Volvo and our staff. We are glad we have restored your faith in the car buying process. Our Pre-Owned Manager Gabe Levy does a fantastic job providing a transparent and straightforward process when purchasing a Pre-Owned vehicle at Smythe Volvo. The Tri-State area's largest Pre-Owned showroom is consistently filled with great vehicles that are offered at extremely competitively priced. Enjoy driving around in your vehicle and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

February 26, 2015

Second to None Through years of hard work, excellent customer service and lasting relationships, the Flanagan family has built Smythe Volvo into one the best Volvo d More

by tfsilbergeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristian Henriksen
Mar 09, 2015 -

Smythe Volvo responded

We deeply appreciate your 20+ year loyalty to the Smythe Volvo brand, your comments about your outstanding experiences here and congratulations on the purchase of your 2015.5 XC70! Kevin Flanagan and his family have built the Smythe Volvo reputation by delivering a customer experience that is second to none. Kristian Henriksen was raised around Volvos and knows them inside and out. He can always be counted upon to be extremely knowledgeable and insightful when you are considering purchasing a Volvo. Enjoy driving around in your XC70 and we look forward to the opportunity of earning your family's loyalty for another 20+ years. Safe Driving!

February 23, 2015

Great experience I visited 5 different dealerships on my hunt for a new car, but my experience at Smythe Volve was right from the moment I walked in. P.J. was very he More

by Elisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2015 -

Smythe Volvo responded

Congratulations Elisa on the purchase of your new Volvo from Smythe Volvo and we greatly appreciate you taking the time to write about your great experience here. You can purchase a Volvo anywhere but picking the right dealership to trust with your car purchase is important. PJ Lee and the rest of the Smythe Volvo Sales Consultants are well known for being helpful, honest, knowledgeable and easy to work with. Enjoy driving around in your new Volvo and know we are always a visit, e-mail or phone call away from meeting your automotive needs. Safe Driving!

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