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Smythe Volvo

Summit, NJ

5.0
6,421 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,421 reviews

March 17, 2015

Great Service Again We've been customers of Smythe Volvo for 17 years. There is no better customer experience in any industry. From Sales to Service, this team is truly e More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Mar 23, 2015 -

Smythe Volvo responded

We deeply appreciate your 17 year loyalty to the Smythe Volvo brand and thank you for the appreciative words about your last visit here. Our Service Manager Tony Plesh has been with us over 13 years and is second to none when it comes to delivering complete customer satisfaction. Tony and the rest of our Service staff are known for always being professional, personable and getting the job done right for a good price. We look forward to keeping your 2002 XC70 Ocean Race running smoothly. Safe Driving!

March 15, 2015

Great Experience and Service My experience at the dealership was great. It was my first time working with the dealership and purchasing a Volvo. I had visited previous dealerships More

by TobyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Mar 16, 2015 -

Smythe Volvo responded

Congratulations on your new Volvo and thank you for the recommendation! Chris Henriksen has been with us over 20 years. His knowledge, experience and professionalism as a Volvo Sales Consultant has led him to have a large and loyal customer following. Enjoy driving around in your Volvo and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

March 11, 2015

Always Great Service This is our fourth Volvo serviced at Smythe. This time Nick was great. He explained everything, Our car was done on time and the work was excellent. More

by JudyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 16, 2015 -

Smythe Volvo responded

We greatly appreciate your loyalty to Smythe Volvo Service. Nick Pavano is the consummate professional who not only is warm and personable but also extremely knowledgeable and thorough in all things Volvo. Nick along with Sean Flanagan, Tony Plesh, Tom Coward and Doug Macadam form the backbone of an outstanding Smythe Volvo Service Department that always delivers top notch service. We look forward to keeping your vehicles running smoothly for many years to come. Safe Driving!

March 03, 2015

"Wonderful Experience" We recently leased a Volvo XC60 with the help of Tom Rzasa. It was by far the best customer experience we had in a very long time. We visited a few More

by Edy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Alex Kattwinkel
Mar 09, 2015 -

Smythe Volvo responded

Congratulations on the your recent lease of a Volvo XC60 with us. We also deeply appreciate the kind sentiments expressed about Tom Rzasa, Alex Kattwinkel and Smythe Volvo. Tom Rzasa, in his 13+ years here at Smythe Volvo, has built up a substantial loyal customer following due to him being helpful, professional and incredibly pleasant with each customer. Alex Kattwinkel has a sterling reputation as our Business Manager because of his knowledgeable, honest and transparent nature. We are also thrilled Smythe Volvo was able to give your daughter a glimpse of what great customer service is about. Enjoy driving around in your XC60 and please don't hesitate to contact us for any of your future automotive needs. Safe Driving!

March 01, 2015

Restored my faith in trustworthy salespeople and dealers Go out of your way to work with Gabe - a very honorable man. Great experience with the entire Smythe team. So different than other dealerships. More

by Periwinkle017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ashley Butfiloski, Gabe Levy
Mar 09, 2015 -

Smythe Volvo responded

Thank you for the kind words about Smythe Volvo and our staff. We are glad we have restored your faith in the car buying process. Our Pre-Owned Manager Gabe Levy does a fantastic job providing a transparent and straightforward process when purchasing a Pre-Owned vehicle at Smythe Volvo. The Tri-State area's largest Pre-Owned showroom is consistently filled with great vehicles that are offered at extremely competitively priced. Enjoy driving around in your vehicle and know we are always a visit, phone call or e-mail away from meeting your automotive needs. Safe Driving!

February 26, 2015

Second to None Through years of hard work, excellent customer service and lasting relationships, the Flanagan family has built Smythe Volvo into one the best Volvo d More

by tfsilbergeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristian Henriksen
Mar 09, 2015 -

Smythe Volvo responded

We deeply appreciate your 20+ year loyalty to the Smythe Volvo brand, your comments about your outstanding experiences here and congratulations on the purchase of your 2015.5 XC70! Kevin Flanagan and his family have built the Smythe Volvo reputation by delivering a customer experience that is second to none. Kristian Henriksen was raised around Volvos and knows them inside and out. He can always be counted upon to be extremely knowledgeable and insightful when you are considering purchasing a Volvo. Enjoy driving around in your XC70 and we look forward to the opportunity of earning your family's loyalty for another 20+ years. Safe Driving!

February 23, 2015

Great experience I visited 5 different dealerships on my hunt for a new car, but my experience at Smythe Volve was right from the moment I walked in. P.J. was very he More

by Elisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2015 -

Smythe Volvo responded

Congratulations Elisa on the purchase of your new Volvo from Smythe Volvo and we greatly appreciate you taking the time to write about your great experience here. You can purchase a Volvo anywhere but picking the right dealership to trust with your car purchase is important. PJ Lee and the rest of the Smythe Volvo Sales Consultants are well known for being helpful, honest, knowledgeable and easy to work with. Enjoy driving around in your new Volvo and know we are always a visit, e-mail or phone call away from meeting your automotive needs. Safe Driving!

February 20, 2015

Service Review Prior to doing the repair, Nick noticed something that needed to be completed on my car that was related to an earlier recall (re:emblem). I have foun More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Mar 05, 2015 -

Smythe Volvo responded

Thank you for the appreciative words about our Smythe Volvo Service Department. Nick Pavano, besides being a gentleman, is a knowledgeable and experienced Service Advisor who pays extremely close attention to the needs of his customers as well as their vehicles. You can continue to rely upon us to deliver stellar service to your vehicle. Safe Driving!

February 19, 2015

Excellent Dealership We have leased/purchased 7 volvos from Smythe since 1987. We are totally satisfied with the cars and service we have received during that time. Kudos More

by drhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Mar 05, 2015 -

Smythe Volvo responded

We deeply appreciate your 28 year loyalty to the Smythe Volvo brand and are honored that you have chosen us for Sales & Service of your 7 Volvos. Our President Kevin Flanagan and our Service Advisors Tom Coward & Nick Pavano have close to 60 combined years of service to Smythe Volvo. That sort of continuity in employment has helped lead to the level of excellence that our Sales & Service Departments are known for in the Tri-State area. We look forward to the opportunity of keeping your Volvos running soundly for many years to come. Safe Driving!

February 17, 2015

John 1999 S70 I have been in the market for a used Volvo for a few weeks. I found the 199 S70 back in New Jersey and Smythe Volvo. As one can understand, I had many More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Levy
Mar 05, 2015 -

Smythe Volvo responded

Thanks for posting about your positive experience here and congratulations on the purchase of your 1999 S70! PJ Lee can always be counted upon to be patient, thorough and efficient in all his dealings with his customers. Smythe Volvo is also known for being second to none in out of state vehicle purchases due to our relentless pursuit of outstanding customer service. Enjoy the 1999 S70 and don't hesitate to contact us for any of your future automotive needs. Safe Driving!

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