Smythe Volvo

Exceptional experience from beginning to end I have a very busy schedule and rely on Chris Henriksen when I want/need to buy a new car. There is no hassle and he always delivers a very fair deal I have a very busy schedule and rely on Chris Henriksen when I want/need to buy a new car. There is no hassle and he always delivers a very fair deal. My purchases are seamless and Smythe as well as Chris always go the extra mile to make it work and the right way. Dr Donald L. Crooks More

Hope this is the start of a beautiful relationship! When my darling Nola (2003 Jeep Grand Cherokee) hit 248,000 miles, I was forced to face the grim reality that it was probably time to purchase a new v When my darling Nola (2003 Jeep Grand Cherokee) hit 248,000 miles, I was forced to face the grim reality that it was probably time to purchase a new vehicle. I teetered with leasing until I located a 2011, XC60 online that piqued my interest. The vehicle had very low miles, nice features and was competitively priced. My sales rep, Dave Graham, was very responsive and accommodating, even met me at the dealership early morning to allot for my hectic schedule. The sales process was smooth and relatively seamless. I'll preference my next comment by saying that I had not purchased a new car since December, 2002, and I'd never before purchased a used vehicle, however, I was a bit disappointed by the fact that items that "I" would consider standard (i.e. cargo cover, cargo mat, etc...) were not included and had to be purchased separately. Again, to say I'm a bit rusty on current car-buying trends would be quite the understatement, but I'm just saying... Either way, it's now day two and I'm enjoying my new purchase - and hope to do so for many, many, many more miles! More

Maintenance service My overall experience was wonderful. Everyone was friendly and polite. I was told that it would take two hours to complete my maintenance service ov My overall experience was wonderful. Everyone was friendly and polite. I was told that it would take two hours to complete my maintenance service over the phone. When I arrived I told the service representative that I would be waiting for my car and it was completed in an hour and a half. More

another excellent experience at Smythe Volvo Just leased a new XC90, having bought a 2006 model almost a decade ago, and had another positive overall experience. Dave was fantastic throughout th Just leased a new XC90, having bought a 2006 model almost a decade ago, and had another positive overall experience. Dave was fantastic throughout the process. Additionally, Nick has taken care of my service needs for almost 8 years, and is partly responsible for my sticking with Smythe. More

Service work completed quickly, priced fairly My 2003 V70 required an AC compressor replacement. I decided to wait while the work was done. The job was completed more quickly than I had anticipate My 2003 V70 required an AC compressor replacement. I decided to wait while the work was done. The job was completed more quickly than I had anticipated, and was priced extremely fairly. Doug is a complete professional in his handling of both cars and customers. Thank you! More

Terrific experience I recently purchased a 2011 Honda CR-V EXL from Smythe, and the experience was an unqualified pleasure. Everyone at Smythe Volvo was absolutely honest I recently purchased a 2011 Honda CR-V EXL from Smythe, and the experience was an unqualified pleasure. Everyone at Smythe Volvo was absolutely honest with me from the moment I first contacted them. My car is beautiful and just as described, the staff treated me as a knowledgeable consumer, and our negotiations went right to a very fair price (both for my new car & my trade-in). Kevin Flanagan really worked hard to find the right car for me at an affordable price. Dave Graham made sure that the purchase went off without a hitch and was great to deal with (and to talk to about cars in general). If I could give them a 100 star rating, I would. More

Great Job Doug and his service colleagues did a great job and promptly as usual. I have been servicing my Volvos at Smythe for over thirty years and their serv Doug and his service colleagues did a great job and promptly as usual. I have been servicing my Volvos at Smythe for over thirty years and their service has always been excellent. More

PJ Lee does it again. I've had the pleasure of working with PJ Lee on three Volvos in the past 3 years. The latest purchase was trading in my 2009 XC90 for a 2014 XC90. T I've had the pleasure of working with PJ Lee on three Volvos in the past 3 years. The latest purchase was trading in my 2009 XC90 for a 2014 XC90. The entire process was fast, friendly, and fair. I look forward to working with Smythe/PJ again when my 2012 S60 lease is up. Thank you Smythe and PJ. More

Couldn't have asked for better salesmenship My family and I had been searching for a new car for 6+ months. Having 2 kids under the age of 4 makes car shopping incredibly difficult, but at Smyth My family and I had been searching for a new car for 6+ months. Having 2 kids under the age of 4 makes car shopping incredibly difficult, but at Smythe, we couldn't have asked for an easier buying experience. David let me take both the XC60 and V60 to my house in the neighboring town so my wife could see both before we made our decision. The process of going to the other 6-7 dealers prior to Smythe was onerous and often meant either my wife or myself were corralling a 3.5 year old and a 10 month in a showroom or arranging for babysitting. David made it simple and easy. The pricing was great, he was well prepared to negotiate the deal over the phone, text, or email, and when we stopped on our way to lunch to make our final decision, he was there to make sure we had what we wanted. When I came to pick up the car 2 hours later, everything was in order. Truly the easiest purchase I've made and truly incredible service from both David and Alex in Finance. More

Great Service Experience! I meant to write this review last week, but my grandchildren were with us and I couldn't find a free moment! This visit was extensive because of a fr I meant to write this review last week, but my grandchildren were with us and I couldn't find a free moment! This visit was extensive because of a front end rattle and a discharging battery. Nick Pavano diagnosed both problems and found cost effective solutions to the battery problem and front end rattle. We certainly appreciated his friendly and efficient way of handling this service. We also appreciate the loaner car that we used while our car was in the shop Smythe Volvo Service and Nick Pavano have always exceeded our expectations. Thank you all for a job well done! More