Smythe Volvo

Just stopped in A light went on indicating I needed a bulb. On my way home from the gym, I stopped in without calling (But I know they would have told me to come rig A light went on indicating I needed a bulb. On my way home from the gym, I stopped in without calling (But I know they would have told me to come right in). I planned to buy the bulb and have my husband change it. Doug said he would have someone take care of it for me and, even better, it was covered so no charge! More

Customer for 16 years recomends this dealership very highly Smythe Volvo is the best car dealer with which I have ever had contact. This is as true of the sales department as the service department. I have ne Smythe Volvo is the best car dealer with which I have ever had contact. This is as true of the sales department as the service department. I have never felt more fairly treated in a car negotiation then I did in my recent purchase of a 2015 XC60 AWD T6 from Craig Melquist. The only sad point was I had to trade in my 98 X70, that I also bought from Craig 16 years ago. Along the way I bought a 2005 XC70 off a lease from Chris Henriksen, which I still have. The sales experience was unique in that at this dealership all the sales staff support each other. We went back several times as we decided between the S60, S80 and XC60 AWD T-6 and the XC60 E drive. Each and every time anyone there was willing and happy to help us, never begrudging their time on someone else's sale. Even after the sale was made, Tom Rzasa spent 90 minutes with us fully familiarizing us with the features, on a busy Saturday. The Flanagans, who apparently have full or partial ownership of the dealership are on site working along side the staff actively involved in the operation. And that was just sales. Wait until you deal with the best service advisers and mechanics in the business. Each and every repair or service I had done at Smythe was done the first time, on the day promised, and never had to go back. They listen to you. That is too rare. Here are two great examples of how much I trust the service department. in 2010, I asked Tom Coward to evaluate the 98 X70 and tell me, if you were evaluating this car to purchase would you buy it. He said he would, so I kept it. And even more telling, recently when Nick Pavano told me it was time to trade in the old car, there was no question in my mind that this was the right move. I am count on Smythe Volvo to keep this car on the road until the year 2030. Signed: A happy Smythe Volvo client. More

Best New Car A friend recommended I look at a Volvo when I began researching a new car. And she highly recommended Smythe Volvo. From our first visit, we were we A friend recommended I look at a Volvo when I began researching a new car. And she highly recommended Smythe Volvo. From our first visit, we were welcomed by Chris Henriksen and appreciate his professionalism, knowledge and friendliness. He explained all the features, especially the safety features. After visiting other dealerships, we returned to Smythe Volvo and Chris. We appreciated his handling of our sale, and his tutorial of the car was excellent. We also enjoyed working with Chris and Alex, who handled the paperwork with us. They all made it a very positive and enjoyable experience. I, too, highly recommend Smythe Volvo. The XC60 is a great car, and they found just the one I planned for. More

Great service from Doug & Team I'll admit it. I'm picky, a bit of a perfectionist. I care about my car, and I won't allow just anyone to work on it. Family owned Smythe Volvo h I'll admit it. I'm picky, a bit of a perfectionist. I care about my car, and I won't allow just anyone to work on it. Family owned Smythe Volvo has earned my trust. When I needed a new AC compressor for my 2000 V70, my service advisor Doug MacAdam checked to see if they had the part in stock (computer said no), so then he thought to physically check inventory anyway, just in case ( very impressive extra initiative Doug, much appreciated). Their actions reveal they value your time. He ordered the part on an expedited basis (no extra charge) and had it shipped over the weekend. Today (Monday) on check-in I shared I had an important client meeting I hoped not to miss. This late curve ball by me was no problem, as Doug located a loaner for me and I was able to avoid having to reschedule my important meeting. They emailed me when it was done (on time!). I just picked up my car and Brian (master mechanic/tech extraordinaire/uber brainiac) went above and beyond by addressing an awful door hinge squeak that has been driving us crazy. I'm pulling hair out over it, and I can't afford to do that.... I appreciate the high level of service given by Doug, and my wonderful Tech Brian. Good people. Honest, hardworking, attentive, proactive, purposeful - they add value to my life and I appreciate that. No aftermarket cheap nonsense parts here obviously, the real deal OEM is what I want on the car - parts that were designed to give the most benefit, longevity, and reliability. I've never had a car breakdown and I intend to keep it that way. I value my wife & I value having a reliably maintained vehicle. The AC is ice cold, just in time for summer. Thanks again Doug & Brian. Another delighted loyal customer. Rob W. More

Courteous and Professional Nick was very professional and assuring during our visit. He explained the work to be done and was knowledgeable on our warranty. The visit was smooth Nick was very professional and assuring during our visit. He explained the work to be done and was knowledgeable on our warranty. The visit was smooth, like he read our minds! More

Smythe Volvo I recently purchased an xc90 and had a wonderful experience with Chris Henrikson at Smythe Volvo. He was incredibly knowledgeable and professional. H I recently purchased an xc90 and had a wonderful experience with Chris Henrikson at Smythe Volvo. He was incredibly knowledgeable and professional. His tutorial of the car was the best I have ever had! More

FANTASTIC EXPERIENCE! From the we exited my car to enter the dealership to the completion of the sale, all of the persons we encountered spoke to us, offered assistance, ma From the we exited my car to enter the dealership to the completion of the sale, all of the persons we encountered spoke to us, offered assistance, made us comfortable offering water/coffee and made us feel very welcome. This was the best car buying experience I have ever had! This is my 4th Volvo and everyone at the dealership was pleasant, courteous and willing to assist. Since I am a 'Volvo for life' person, I will refer anyone else looking for a Volvo to this dealer. The price was great and they found the exact car that I wanted. More

I love my volvo! Kristian was so flexible to my needs! The car is absolutely beautiful and he took the time to explain everything it can do! Definitely worth the two h Kristian was so flexible to my needs! The car is absolutely beautiful and he took the time to explain everything it can do! Definitely worth the two hour ride! Thank you! More

Great service! I am routinely satisfied with the high level of customer service I receive from the Smythe Volvo service department. So it was't any surprise that Ni I am routinely satisfied with the high level of customer service I receive from the Smythe Volvo service department. So it was't any surprise that Nick Pavano expertly facilitated my service appointment today for my Volvo S60. I highly recommend Nick and the Smythe Volvo service team! More

Rating for Smythe Volvo Another positive experience at Smythe Volvo. This is my 7th Volvo and I have never been disappointed. both on the sales end or service. Kudos to Nick Another positive experience at Smythe Volvo. This is my 7th Volvo and I have never been disappointed. both on the sales end or service. Kudos to Nick Pavano for professional support. More