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Smythe Volvo

Summit, NJ

5.0
6,341 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,341 reviews

September 24, 2013

Purchased a 2010 XC70. Very happy with sales - not pushy at all. Price negotiation was tough, but not unreasonable. We probably would have gotten a better price somewhere else, but ended up getting the car More

by x049709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel, Ashley Butfiloski
Oct 01, 2013 -

Smythe Volvo responded

You will have an outstanding experience in service. We appreciate your business and look forward to working with you for years to come. Enjoy your new Volvo!

September 24, 2013

I visited Smythe Volvo's service department for scheduled maintenance and to address a few issues with the car. I worked with Ryan Tucker, who treated me professionally and was very pleasant to do More

by JasonDymbort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2013 -

Smythe Volvo responded

We have a good crew and thank you for saying so. The words you use to describe our service department are words we strive to deliver on. Your encouraging comments go a long way. We hope to always provide this kind of service.

September 21, 2013

My son was shopping for his first car, to be financed in no small part by his own savings - he had his eye on a Subaru CrossTrek, so we pursued that avenue - It was an absolute nightmare - after two weeks o More

by jdfrank0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Kattwinkel
Sep 23, 2013 -

Smythe Volvo responded

Thank you for the great review! Our goal is to help our customers find the automobile that best fits their needs. It sounds like Dave did exactly that for you and your son. Please let us know if there is anything else we can assist you with.

September 20, 2013

I bought my very first Volvo S80 from this dealership 12 years ago! The sales and service experience was great! Now after owning several Volvos I decided to return to Smythe to find a quality pre-owned S80. More

by mcm330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Sep 23, 2013 -

Smythe Volvo responded

Long term relationships are the cornerstone of our business. Smythe Certified cars are a great value in the market place. Enjoy your "new" car!

September 11, 2013

I recently went to Smythe Volvo to consider purchasing a used car from their inventory for my son. I spoke with Kevin Flanagan about 4 vehicles that we saw online and wanted to test drive. Kevin was very More

by MikeGraziano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2013 -

Smythe Volvo responded

Kevin is the President of Smythe and is very hands on in his approach. Most owners are not seen on the showroom floor or walking through the service department, but Kevin can always be found helping out where ever he can. Thanks for your kind words.

September 06, 2013

I know very few dealer-principals, like Kevin Flanagan. He does not lock himself up in his office but still sells vehicles on the floor of the showroom. I can only describe Kevin in superlatives as this More

by Schanzuerdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2013 -

Smythe Volvo responded

We know that you will enjoy your new Volvo as you have the last two. The family atmosphere is a pleasant change from the typical car dealership and we are very proud of the business we have built. Thank you for your continued patronage.

August 11, 2013

Everyone at the dealer are very proffessional,easy to work with and honest it was good good buying experience from the sales person, bussienss manager to the service manager they were very accomodiating. More

by reygonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh, Chris Henriksen, Alex Kattwinkel, Kristian Henriksen
Sep 23, 2013 -

Smythe Volvo responded

Thank you for your review! Please let us know if there is anything else we can do for you.

August 06, 2013

Once again, Tom Rzasa has shown great customer service skill and efficiency in facilitating the leasing of a new vehicle. Our family has been working with Tom and the Smythe team since 2001 and we hopw t More

by lucasjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Aug 07, 2013 -

Smythe Volvo responded

Tom has been with Smythe Volvo for over 13 years. He is the consummate professional and your continued loyalty to both Smythe and Tom are very much appreciated. Safe Driving!

August 03, 2013

This week we picked up our new Volvo S60 and as always, the staff at Smythe made it a pleasant experience. The staff is knowledgeable and helpful. They gave us a thorough tour of the car and really wante More

by ETHerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephen Bergamo
Aug 07, 2013 -

Smythe Volvo responded

Dave has been a great addition to our sales staff. He brings a dedication to customer service that highlights how Smythe Volvo puts our customers first, 100% of the time. Enjoy you new car!

July 27, 2013

I have been a customer of Smythe Volvo since 1994, first for servicing, then for purchasing two Volvos. The service department has a staff of extraordinary people. My wife and I always warmly greeted and p More

by heath3011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 04, 2013 -

Smythe Volvo responded

What a testament to the product and our dealership! It is rewarding to see customers like you who have purchased multiple Volvos from us. It is a vote of confidence. We are truly grateful for you loyalty and the time you have taken to fill out this survey.

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