
Smythe Volvo
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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First time Volvo buyer but had shopped once at the dealership before w/ my mom and had very good experience as well. The process of buying and negotiating a new car was very easy. Communication was dealership before w/ my mom and had very good experience as well. The process of buying and negotiating a new car was very easy. Communication was straight forward and expectations of timing and delivery were all met. More
I recently made a purchase with Brian and the Smythe Volvo staff and found the entire process painless and enjoyable. Brian and the staff were very knowledgeable and I wasn't made to feel pressured or r Volvo staff and found the entire process painless and enjoyable. Brian and the staff were very knowledgeable and I wasn't made to feel pressured or rushed. I'm very satisfied with the experience and look forward to dealing with their service department in future visits. More
Steve Bergamo was the most professional, easy to deal with sales rep I've ever met. He understood what we were looking for, and went the extra mile to earn our business. Steve promptly answered all of with sales rep I've ever met. He understood what we were looking for, and went the extra mile to earn our business. Steve promptly answered all of my emails, and was not pushy at all. He even followed up with us a few days after the sale to see how we liked the car, and if we had any questions. As a salesperson myself (different field) I'm often told by my customers that customer service is the key to a successful relationship. Steve's customer service ensures that we will keep Smythe Volvo at the top of our list for any future car purchases. Thanks Steve! More
This is my third Volvo with the last two being purchased at Smythe. They are a friendly professional group that make the buying experience painless. Service is top-notch. I recommend without reservation at Smythe. They are a friendly professional group that make the buying experience painless. Service is top-notch. I recommend without reservation Smythe Volvo in Summit. More
I was at Smythe in December 2011 to have a loose steering wheel looked at. My wait was short, the service employees friendly and informative and the fix was simple and done at no charge. The service was done wheel looked at. My wait was short, the service employees friendly and informative and the fix was simple and done at no charge. The service was done on our 8th car from Smythe, 2012 will be our 20th year as our car dealer. We would recommend them to anyone. More
Traveling through town, my tail gate would not shut. I called Smythe to ask if they could take the car in to fix it. Although they were totally booked, they told me to come down and they would take a loo called Smythe to ask if they could take the car in to fix it. Although they were totally booked, they told me to come down and they would take a look at it. I brought the car in, Nick checked me in, went out and within five minutes was back and the tail gate was fixed. I am so grateful for the prompt, courteous service from someone that they have no expectation of getting a sale from in the future. More
The guys at Smythe know a lot about cars amd are easy to deal with especially on my tradein. They are not pushy but rather knowledgeable.It was a pleasure to deal with them. deal with especially on my tradein. They are not pushy but rather knowledgeable.It was a pleasure to deal with them. More
Chris did an excellent job. He was welcoming and friendly from the minute we walked into the dealership. He showed us everything we needed to know about the car, answered all of our questions and a friendly from the minute we walked into the dealership. He showed us everything we needed to know about the car, answered all of our questions and allowed us to take the time we needed to make our decision without any pressure. It was such an enjoyable and pleasant experience. Everyone at this dealership is extremely professional and interested in making sure the customer walks away happy. More
The people that I worked with where extremely knowledgeable, patient, and friendly. They helped me to find the best car to fit my needs. It's refreshing to walk into a dealership where you are gr knowledgeable, patient, and friendly. They helped me to find the best car to fit my needs. It's refreshing to walk into a dealership where you are greeted with a smile and do not feel pressured. You can tell that they treat their customers like family. It is because of this atmosphere that I have given the dealership the high rating that I did. I would recommend anyone looking to buy a Volvo to purchase it from here. More
If you prefer the pressured, haggling approach to buying a car, don't come here. Once my wife decided an S60 was her preferred replacement for a car coming off lease, our buying service referred us to thre a car, don't come here. Once my wife decided an S60 was her preferred replacement for a car coming off lease, our buying service referred us to three nearby dealers. We visited one Smythe competitor - was an okay experience. Another kept leaving a flood of voice and emails. When we visited Smythe and met Chris Henriksen, we enjoyed a no nonsense and professional approach, and finally committed to order a vehicle from them with the specific accessories we wanted and with competitive pricing based on our research. Craig Melquist, the Sales Manager, was also very helpful leading up to our decision. When the car arrived in about a month, signing all the paperwork (we financed) was transparent and we drove off after a full introduction to the major features as guided by Chris. In short, an overall pleasant experience. More