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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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May 08, 2012

I can always count on the service of my S 60 to go well. The service staff is always very accommodating, courteous and best of all know me by name. I am never asked "who are you" despite being a relatively More

by S60volvoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
May 09, 2012 -

Smythe Volvo responded

We are glad you count on us. We have a good crew in the service department and we are blessed to have many great customers like you. Thank you for the recommendations.

May 07, 2012

Great service. They are always trying to do the best by the customer and their loaner program gives a customer the opportunity to try out some great new cars. More

by jcruzesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2012 -

Smythe Volvo responded

Service on both ends of the business is the reason for our success. Volvo provides us with an outstanding product and the rest is up to us. It is top priority for us to provide the level of service our customers have become accustom to. Thank you for your business.

May 03, 2012

I met with Robert at drop off and Tony at pick up. They were both very descriptive in the service that was completed and let me know about future recommended service. This was an unexpected visit to the se More

by tedstaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Tony Plesh
May 03, 2012 -

Smythe Volvo responded

Professional and easy to work with is how we strive to be. You have two great employees in Rob and Tony. I am glad you were happy with the service they provided. Thank you for your kind words and thank you for your business.

April 30, 2012

Having had my Volvo's serviced by Smythe Volvo for almost four decades, I have found their service to be excellent and the staff friendly and extremely helpful. The work done was finished when promised, and More

by TLi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2012 -

Smythe Volvo responded

Four decades is a long time in the auto business. We are blessed to have loyal customers like you and we appreciate your business. Thank you.

April 30, 2012

This ended up being a service call with Doug that moved easily into a sales conversation with Kevin and ultimately Steve. I say "easily" because the service that has been performed since 2006 on our XC90, More

by timcrow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2012 -

Smythe Volvo responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

Apr 30, 2012 -

Smythe Volvo responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

Apr 30, 2012 -

Smythe Volvo responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

Apr 30, 2012 -

Smythe Volvo responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

April 26, 2012

I'm a big fan. From Kevin and Tom to Gary and Doug and everyone in between my positive experiences with Smythe are what keep me coming back. I readily recommend Smythe to my friends and colleagues because More

by spenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Rzasa
Apr 26, 2012 -

Smythe Volvo responded

Hi Steve, We really apreciate such a great vote of confidence - especially when it comes from such a valued customer. What you describe is what we continually strive for with our team. Thanks for your years of loyallty.

April 25, 2012

My family has been customers of Smythe Volvo since 1992. The service department has always been professional, accomodating and honest. The staff is excellent in providing solutions to all your service needs More

by AmandaVolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2012 -

Smythe Volvo responded

That is a great endorsement. Taking the time to explain things and listen for questions that our customers have are well honed skills that all of our service writers possess. Thank you for taking the time to share your thoughts.

April 24, 2012

Great service and a wonderful experience! Everyone was very helpful and everything was explained in great detail. I would absolutely buy another Volvo and take it there for service! More

by pamerc31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 24, 2012 -

Smythe Volvo responded

Thanks for the kinds words. We'll see you next time in!

April 24, 2012

Tom did a good job of explaining the work needed and was able to find the parts today vs. having to wait until tomorrow. He was also willing to discuss additional items with me when I picked up the car. More

by tokrongly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2012 -

Smythe Volvo responded

Thank you Mr. O'Krongly. Tom is a real professional. His years of experience with Volvo is a great asset for our company. I hope your Volvo ownership is lengthy.

April 23, 2012

Our car had to be towed to the dealership and the service department immediately took a look at. They fixed it right away and had us on our way in minutes so we wouldn't be without a car. We really appreci More

by lbevere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Apr 23, 2012 -

Smythe Volvo responded

I'm sorry you had trouble with your Volvo but I am glad we were able to get you back on the road quickly. We aim to achieve this turnaround time with all our customers. Thank you for your loyalty and kind words.

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