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Smythe Volvo - Service Center

Summit, NJ

4.9
1,247 Reviews

1,247 Reviews of Smythe Volvo - Service Center

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December 24, 2021

Doug is experienced, honest and a joy. I’ve been driving Volvos for 30 years and Smythe Volvo is always outstanding. More

by Southandparkdesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Smythe Volvo responded

30 years! Thank you for your loyalty and thank you for taking the time to post these kind words about Doug and our service department.

December 23, 2021

Everyone from sales to service are top notch and filled with integrity and honesty. Never pushy or sales-pitchy and will go out of their way to make sure all of your expectations are met. Thank you so much More

by arisfrri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Smythe Volvo responded

We appreciate you taking the time to complement our sales and service departments. We are fortunate to have customers like you.

December 21, 2021

Very pleasant and lots of concern about your problems. Keep you very well informed on there progress More

by oldsrep
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupita Padilla
Dec 22, 2021 -

Smythe Volvo responded

Thank you for this five star review for our service department. We are fortunate to have such a great team. We appreciate your business.

December 18, 2021

Great service and great service team! Doug is wonderful! Appreciate the prompt service and high quality! More

by Santi
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Prompt service, high-quality and friendliness are such important features of a service department. Doug is exemplary at all of these things. Thank you for taking the time to post this review.

December 17, 2021

Always pleased with excellent service and friendly atmosphere! Even took a vitamin bottle I couldn’t open to the service department and a kind employee got it open for me! Like family. On my 4th More

by Ckellogg48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Dec 19, 2021 -

Smythe Volvo responded

This is just a great review. We are fortunate to have customers like you and we too consider you family.

December 16, 2021

I continue to use Smythe Volvo for my service because of their professionalism and courtesy. More

by susiemac526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Thank you for continuing to use us for your service. We appreciate your business and look forward to seeing you the next time around.

December 15, 2021

Smythe Volvo service was exceptional this morning from the service desk to the support from Henry when he clarified a couple of those complicated screen controls!Nice Young man.Overall,service team was More

by dean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry, Lupita Padilla
Dec 19, 2021 -

Smythe Volvo responded

Wonderful review. Thank you for taking the time to share your experience of our service department.

December 14, 2021

Smythe Volvo has been our go to dealership for many decades. They are simply the best at what they do, and have taken care of us with professionalism & understanding since the 1980’s. More

by briansasleep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Dec 19, 2021 -

Smythe Volvo responded

Wow four decades that is amazing! We are truly grateful for your loyalty and your business. We are fortunate to have customers like you.

December 13, 2021

Dina was very personable and provided excellent customer service. Would like to see more upscale experience in waiting area on par with upscale automobile dealership. Not much in the way of refreshments for More

by joedabutcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Dec 19, 2021 -

Smythe Volvo responded

Thank you for the kind words about Dina and thank you for taking the time to post this review. Your feedback is important to us and will help us improve our business.

December 11, 2021

Look no further for extraordinary service. A pleasure to deal with everyone in the service department. More

by S90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Dec 20, 2021 -

Smythe Volvo responded

Thank you for this fantastic statement and review. We appreciate your kind words and thank you for choosing Smythe Volvo to have your vehicle serviced.

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