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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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August 28, 2020

Top notch service. Doug always insures that the necessary work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs wh More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Smythe Volvo responded

I've worked with Doug at Smythe Volvo since the 80's. In every position he has held here over the years his performance has been top notch, I agree with you. I further agree that safety is a top priority for Doug and something we strive to consistently instill in our technicians and advisors. Thank you for taking the time to post this fantastic review of Doug and our service department at Smythe Volvo.

August 23, 2020

Had a wonderful experience at Smythe Volvo. Would highly recommend to anyone and the customer service was great. Also, they are very trustworthy. I live over an hour from the dealership and still travel to More

by FS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Aug 27, 2020 -

Smythe Volvo responded

What a great testament to our service department. You drive over an hour to service with us. Thank you for taking the time to share your experience. We are fortunate to have wonderful customers such as yourself.

August 22, 2020

My last 2 appointments have been handled by Dina Thomson who did an excellent job. She told me what to expect from my visit, was respectful of my time and called me the moment my car was ready. She also too More

by LI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 27, 2020 -

Smythe Volvo responded

Agreed, Dina is valuable and a great teammate. Thank you for taking the time to share of your experience with Dina and our service department.

August 21, 2020

Could not have been better. Very courteous, professional; and went above and beyond to solve an issue that.surfaced after I picked up the car, as I was leaving. In addition, the gentleman that took my car up More

by clarkg103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Aug 27, 2020 -

Smythe Volvo responded

Thank you for the compliment. Brandon is a real professional and a great member of our team. We appreciate you choosing Smythe Volvo to service your vehicle and we appreciate your business.

August 20, 2020

Brandon Zimmerman and the Technician were very courteous, informative and helpful during our most recent service visit on 8/20/20. Much appreciated. The service that we have received at this dealership since More

by gtarnacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Aug 21, 2020 -

Smythe Volvo responded

Thank you for the kind words for Brandon and our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

August 19, 2020

Michael Watson in the service department was excellent to work with! Very prompt service! Quickly reviewed parts needed for our repair and had it back to us by the following day. Thanks. More

by davidandjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Aug 19, 2020 -

Smythe Volvo responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

August 06, 2020

I come here for the people who work there. They are amazing! Dina and Doug always make me feel like I am the only person they have to take care of. 1st class service all The way! More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 07, 2020 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug and Dina have been taking good care of you. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

July 31, 2020

Friendly, Professional, Effecient Cannot say enough good things about Smythe. From dealing with Michael W. at the desk to the impeccable job Jun C. did no the car. I've been purchasi More

by JohnS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Choi, Michael Watson
Jul 31, 2020 -

Smythe Volvo responded

Thank you, John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2020

Greatest people working at Smythe I was panicking as I had a bubble in my tire on my new XC60 I had recently leased from Smythe Volvo. I called my sales person, Steve Badian who remin More

by mqt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers, Stephen Badian
Jul 26, 2020 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 15, 2020

The Home Town Volvo Dealer/Repair You can put your trust in. For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh, Roger Davis, Brian Gagliardi
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