Smythe Volvo - Service Center

Helped me out big time!!! The service staff at Smythe Volvo saved my weekend! I'm not local to this dealership but had gotten a flat tire on Friday afternoon. I called t The service staff at Smythe Volvo saved my weekend! I'm not local to this dealership but had gotten a flat tire on Friday afternoon. I called to notify them that I was having my car towed there and they promptly ordered a replacement tire. Staff was great and I was on my way shortly after the tire arrived! More

Great Customer Service Excellent service and people! Everyone is very caring, professional, and attentive. I highly recommend the dealer and the service department. It is Excellent service and people! Everyone is very caring, professional, and attentive. I highly recommend the dealer and the service department. It is true pleasure visiting Smythe Volvo! More

Problem Solving Like most I have very busy work week and to my dismay as I returned home from weekend chores I heard a loud pitch equivalent to a whistling sound in m Like most I have very busy work week and to my dismay as I returned home from weekend chores I heard a loud pitch equivalent to a whistling sound in my vehicle. So, I drove to Smythe to have it potentially diagnosed. Given the day, Saturday, and time, afternoon, I wasn't sure what kind of result I could expect. Luckily, the team was still in full swing, and I was both helped and addressed by Brandon. He not only took the time to review my concern, but along with Tom's input and their mechanical team; they narrowed down the problem quickly. And, with the part in-house they were able to fix my SUV on the spot. Their level of professionalism, honesty, and troubleshooting cannot be understated. The intended fix and remedy turned out exactly as they originally told me,--thanks to Brandon especially and Tom, Tina and Jun Choi. More

Excellent and efficient service! Mike took good care of me. I highly recommend Smythe Volvo. Before doing any work I was asked for permission and kept informed every step of the way. me. I highly recommend Smythe Volvo. Before doing any work I was asked for permission and kept informed every step of the way. More

Very happy leaving my car in Brandon's hands Brandon makes dropping of my car for service a little easier. His communication regarding the service is succinct yet detailed, and his engaging per Brandon makes dropping of my car for service a little easier. His communication regarding the service is succinct yet detailed, and his engaging personality makes it feel as if the customer is an important part of his day Check-in and Check-out have clear procedures, and Brandon makes them even better. Thanks, Brandon. More

Brandon was communicative and efficient from beginning to end. I feel like he went out if his way to make me feel taken care of. Great service end. I feel like he went out if his way to make me feel taken care of. Great service More

20000 mile service plus battery check service requested and some additional work was done when they called and explained what should be done and asked for our approval to to added service service requested and some additional work was done when they called and explained what should be done and asked for our approval to to added service More

OUTSTANDING DEALERSHIP WITH AMAZING SERVICE I went to Smythe Volvo for my 50,000 Maintenance Checkup. (This was my first time at this dealership as my previous dealership closed.) Right from t I went to Smythe Volvo for my 50,000 Maintenance Checkup. (This was my first time at this dealership as my previous dealership closed.) Right from the start, I was amazed at the friendly service. When I drove my car into the garage, I was greeted by Michael Watson, a Service Advisor. (By the way, the garage was immaculate!) It was obvious that the maintenance department was very busy. One would never know it because Michael spent a lot of time explaining everything that was going to be done. I never felt rushed. Michael also took time to look at the car, and he answered all my questions. He was extremely patient and very knowledgeable. I waited in a very comfortable area which was stocked with snacks and drinks. (The restrooms were very clean.) Michael told me the approximate time frame it would take to service the car. During this time frame, he gave me updates. After the service was completed, I was given a checklist (with helpful visuals). Michael spent time going over everything that was done. Michael Watson is an asset to Smythe Volvo and a superb representative of Volvo. When I drove away, my car looked great and drove like a new car. Kudos to the Volvo tech, David Flores, who worked on the car; you did a great job. More

excellent service brought car in for 10 m mile service. very easy, efficient ,and friendly service received from Brandon. Car ready when promised. wish all service brought car in for 10 m mile service. very easy, efficient ,and friendly service received from Brandon. Car ready when promised. wish all service visits were this pleasant. More

Amazing service!!!!!!! I am so pleased wth the Service Dept. at Smythe Volvo...Tom Coward made my visit awesome...I came in with a flat tire and he was very supportive and c I am so pleased wth the Service Dept. at Smythe Volvo...Tom Coward made my visit awesome...I came in with a flat tire and he was very supportive and cordial in assisting me. The whole staff in the Service Dept. is friendly and knowledgeable. More