Smythe Volvo - Service Center

Very happy leaving my car in Brandon's hands Brandon makes dropping of my car for service a little easier. His communication regarding the service is succinct yet detailed, and his engaging per Brandon makes dropping of my car for service a little easier. His communication regarding the service is succinct yet detailed, and his engaging personality makes it feel as if the customer is an important part of his day Check-in and Check-out have clear procedures, and Brandon makes them even better. Thanks, Brandon. More

Brandon was communicative and efficient from beginning to end. I feel like he went out if his way to make me feel taken care of. Great service end. I feel like he went out if his way to make me feel taken care of. Great service More

20000 mile service plus battery check service requested and some additional work was done when they called and explained what should be done and asked for our approval to to added service service requested and some additional work was done when they called and explained what should be done and asked for our approval to to added service More

OUTSTANDING DEALERSHIP WITH AMAZING SERVICE I went to Smythe Volvo for my 50,000 Maintenance Checkup. (This was my first time at this dealership as my previous dealership closed.) Right from t I went to Smythe Volvo for my 50,000 Maintenance Checkup. (This was my first time at this dealership as my previous dealership closed.) Right from the start, I was amazed at the friendly service. When I drove my car into the garage, I was greeted by Michael Watson, a Service Advisor. (By the way, the garage was immaculate!) It was obvious that the maintenance department was very busy. One would never know it because Michael spent a lot of time explaining everything that was going to be done. I never felt rushed. Michael also took time to look at the car, and he answered all my questions. He was extremely patient and very knowledgeable. I waited in a very comfortable area which was stocked with snacks and drinks. (The restrooms were very clean.) Michael told me the approximate time frame it would take to service the car. During this time frame, he gave me updates. After the service was completed, I was given a checklist (with helpful visuals). Michael spent time going over everything that was done. Michael Watson is an asset to Smythe Volvo and a superb representative of Volvo. When I drove away, my car looked great and drove like a new car. Kudos to the Volvo tech, David Flores, who worked on the car; you did a great job. More

excellent service brought car in for 10 m mile service. very easy, efficient ,and friendly service received from Brandon. Car ready when promised. wish all service brought car in for 10 m mile service. very easy, efficient ,and friendly service received from Brandon. Car ready when promised. wish all service visits were this pleasant. More

Amazing service!!!!!!! I am so pleased wth the Service Dept. at Smythe Volvo...Tom Coward made my visit awesome...I came in with a flat tire and he was very supportive and c I am so pleased wth the Service Dept. at Smythe Volvo...Tom Coward made my visit awesome...I came in with a flat tire and he was very supportive and cordial in assisting me. The whole staff in the Service Dept. is friendly and knowledgeable. More

Volvo Service Review Service was handled professionally and promptly. Received a phone call sooner than expected and was consulted before any repairs were made. Costs we Service was handled professionally and promptly. Received a phone call sooner than expected and was consulted before any repairs were made. Costs were reasonable - car was clean upon arrival and there was very little waiting. Service was as I would have expected - great team at Smythe. Thanks Mike. More

Doug MacAdam Service Advisor #1 in Customer Service - Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Dou Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Doug Macadam, Service Advisor confirmed the low tire pressure and recommended tire replacement. I was just about to take a 250 mile trip upstate and was thankful that my tires and brakes were given attention by Doug MacAdam and Shane Williams - 3 hours later I was on my way with confidence that my Volvo was serviced by a great team! Thank you Smythe Volvo. More

Excellent Mechanics and Staff Brought my Volvo in for 30,000 mile check-up. The service advisor, Brandon, was professional, friendly and easy-going. He told me the approximate cost Brought my Volvo in for 30,000 mile check-up. The service advisor, Brandon, was professional, friendly and easy-going. He told me the approximate cost of my services, and the total was within $25 of what he quoted. Waiting/reception area is great, esp. for people who work and need to do some work. Everything about Smythe is outstanding. A couple of years ago the blue-plated "Volvo" came off my steering wheel. The Parts department gave me two replacements at no charge. More

Respect for Customer Loyalty I own a 2010 XC90 V8 which I purchased brand new from Smythe Volvo. My wife and I love the car and have driven it for about 95,000 miles so far! The I own a 2010 XC90 V8 which I purchased brand new from Smythe Volvo. My wife and I love the car and have driven it for about 95,000 miles so far! The car has been maintained by Smythe its entire life with oil and filter changes every 7,500 miles. This year, due to the age of the car, we experienced a fair amount of costs associated with power steering pump, lower control arms, tie rods, anti skid and front strut components. For the first time ever I made the mistake of trying an outside mechanic to deal with the power steering pump. After being sorely disappointed I brought the car back to Smythe and they took care of all the the necessary work using Volvo sanctioned parts and highly trained labor! The car is driving very well and, most importantly, I have confidence that the work was done right and the car is safe. The entire service team at Smythe is very impressive from the shuttle drivers to the head of the service department. Many thanks to Brandon and Dina for a great service experience. More