Smythe Volvo - Service Center

Volvo Service Review Service was handled professionally and promptly. Received a phone call sooner than expected and was consulted before any repairs were made. Costs we Service was handled professionally and promptly. Received a phone call sooner than expected and was consulted before any repairs were made. Costs were reasonable - car was clean upon arrival and there was very little waiting. Service was as I would have expected - great team at Smythe. Thanks Mike. More

Doug MacAdam Service Advisor #1 in Customer Service - Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Dou Tina Dewald took my call and promptly gave me a same day appointment to see about the low tire pressure light that was appearing twice in 2 days. Doug Macadam, Service Advisor confirmed the low tire pressure and recommended tire replacement. I was just about to take a 250 mile trip upstate and was thankful that my tires and brakes were given attention by Doug MacAdam and Shane Williams - 3 hours later I was on my way with confidence that my Volvo was serviced by a great team! Thank you Smythe Volvo. More

Respect for Customer Loyalty I own a 2010 XC90 V8 which I purchased brand new from Smythe Volvo. My wife and I love the car and have driven it for about 95,000 miles so far! The I own a 2010 XC90 V8 which I purchased brand new from Smythe Volvo. My wife and I love the car and have driven it for about 95,000 miles so far! The car has been maintained by Smythe its entire life with oil and filter changes every 7,500 miles. This year, due to the age of the car, we experienced a fair amount of costs associated with power steering pump, lower control arms, tie rods, anti skid and front strut components. For the first time ever I made the mistake of trying an outside mechanic to deal with the power steering pump. After being sorely disappointed I brought the car back to Smythe and they took care of all the the necessary work using Volvo sanctioned parts and highly trained labor! The car is driving very well and, most importantly, I have confidence that the work was done right and the car is safe. The entire service team at Smythe is very impressive from the shuttle drivers to the head of the service department. Many thanks to Brandon and Dina for a great service experience. More

Always pleasant, friendly and efficient They people always provide great service, fair prices and friendly smiles. They make owning a volvo even better! Dina and Regina are more than 5 stars They people always provide great service, fair prices and friendly smiles. They make owning a volvo even better! Dina and Regina are more than 5 stars, they are superstars!! More

Excellent Mechanics and Staff Brought my Volvo in for 30,000 mile check-up. The service advisor, Brandon, was professional, friendly and easy-going. He told me the approximate cost Brought my Volvo in for 30,000 mile check-up. The service advisor, Brandon, was professional, friendly and easy-going. He told me the approximate cost of my services, and the total was within $25 of what he quoted. Waiting/reception area is great, esp. for people who work and need to do some work. Everything about Smythe is outstanding. A couple of years ago the blue-plated "Volvo" came off my steering wheel. The Parts department gave me two replacements at no charge. More

Brandon Zimmerman was the Smythe service manager in charge of my car’s service today. He did a terrific job. He coordinated ordering new tires, arranged for transportation for me to and from the dealer charge of my car’s service today. He did a terrific job. He coordinated ordering new tires, arranged for transportation for me to and from the dealership and kept me apprised of the status of the work. Everything that was done was fully explained and I was very pleased. More

Wonderful service by knowledgeable auto mechanics. This Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S60 More

Great Service experience. Michael Watson was tremendous in explanation and how long it would take. Technicians were very knowledgeable and Regina Krauza's staff is highly prai Michael Watson was tremendous in explanation and how long it would take. Technicians were very knowledgeable and Regina Krauza's staff is highly praised by me and I love my 2018 S90 Volvo. Best care I ever owned. The whole service area should be complimented on their pleasant and effective manner. More

Absolutely 1st class Dina is a 1st class employee. She goes out of her way to make you feel great about your experience at Smythe. She takes her time and goes above and be Dina is a 1st class employee. She goes out of her way to make you feel great about your experience at Smythe. She takes her time and goes above and beyond! She taught me about features on my car that i was unaware i had. Not many people truly care like this and do that. I continue to go to Smythe for the level of service I receive there... I will not go anywhere else. More

Deena and Tina are awesome! I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right a I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right away, reminding me "you don't want to get a ticket". Thoughtful! When there, Deena went then extra mile to make sure it was done quickly, and even asked service to wash my car for me. Thank you Smythe for being on top of your customer service game! More