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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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December 20, 2019

Always pleasant, friendly and efficient They people always provide great service, fair prices and friendly smiles. They make owning a volvo even better! Dina and Regina are more than 5 stars More

by matthewjeig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Dec 23, 2019 -

Smythe Volvo responded

This is how it should always be and thank you for saying so. I agree with you on Regina and Dina being more than 5 stars. We appreciate your business and the time you spent in sharing your experience and Smythe Volvo service.

December 19, 2019

Brandon Zimmerman was the Smythe service manager in charge of my car’s service today. He did a terrific job. He coordinated ordering new tires, arranged for transportation for me to and from the dealer More

by clzeman119
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Dec 23, 2019 -

Smythe Volvo responded

Thank you. This is how it should always be. Brandon is a true professional and it shows in his fantastic reviews. We appreciate your business and time spent in posting this review.

November 29, 2019

Wonderful service by knowledgeable auto mechanics. This Wonderful service by knowledgeable auto mechanics. This is our sixth Volvo and Smythe service is the BEST!! We are extremely happy with our 2015 S More

by Judybouer
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Smythe Volvo responded

Thank you Judy. It is very rewarding for all of us to read. So happy to read how well you were treated. Please know we appreciate your business and your loyalty.

November 22, 2019

Great Service experience. Michael Watson was tremendous in explanation and how long it would take. Technicians were very knowledgeable and Regina Krauza's staff is highly prai More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Dina Thomson, Michael Watson
Dec 03, 2019 -

Smythe Volvo responded

This is great to read. It is rewarding for the whole team to read a review like this. We appreciate you taking the time share your experience of Michael and the service team.

November 18, 2019

Absolutely 1st class Dina is a 1st class employee. She goes out of her way to make you feel great about your experience at Smythe. She takes her time and goes above and be More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Dec 03, 2019 -

Smythe Volvo responded

I agree with you Dina is 1st class. It is rewarding for Dina and the service team to read this fantastic review. This review and your business are greatly appreciated.

November 04, 2019

Deena and Tina are awesome! I wanted to share what a great experience I had w Smythe Volvo the other day. I needed to have a headlight bulb replaced- Tina expedited me in right a More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Nov 11, 2019 -

Smythe Volvo responded

I have to agree with you the Dina and Tina are awesome. Like their teammates, they really care and it shows in reviews like this and their customer service scores. They don't focus on getting good scores they just naturally love helping people. Thank you for taking the time to share your experience and thank you for your business.

October 18, 2019

Doug MacAdam rocks First let me say that I’ve been a Smythe Volvo customer for 21 years. That alone speaks volumes. And, I’ve come to know the “Smythe Volvo Team” well. More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Smythe Volvo responded

I couldn't agree with you more. Doug does rock. We are fortunate to have customers like you- even Ranger fans. Thank you for your business and friendship throughout the years.

October 16, 2019

Deborah Amster is the best! Although not in the "service" department, Deborah Amster understood the problem immediately, understood my concerns. She is an example of the two most More

by customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Oct 21, 2019 -

Smythe Volvo responded

This is rewarding for all of us to read. Deborah is a true professional and really cares. We appreciate the time you've taken to share your experience of Deborah and Smythe Volvo.

October 08, 2019

Again and Again Had our 2013 XC 60 in for it's 70,000 mile service. Smythe representatives are a pleasure to work with. They know their stuff and they do everything More

by Linda Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Doremus, Master Technician, Michael Watson
Oct 28, 2019 -

Smythe Volvo responded

Linda, thank you for taking the time out of your busy schedule to share these kind words about our service department. We really have a great group of caring people. We'll see you at your next service.

September 29, 2019

Always great service! We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Smythe Volvo responded

We are blessed to have customers as kind and loyal as you. Thank you for taking the time to post this review and for your years of loyalty.

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