Back

Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

Sort by
October 18, 2019

Doug MacAdam rocks First let me say that I’ve been a Smythe Volvo customer for 21 years. That alone speaks volumes. And, I’ve come to know the “Smythe Volvo Team” well. More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Smythe Volvo responded

I couldn't agree with you more. Doug does rock. We are fortunate to have customers like you- even Ranger fans. Thank you for your business and friendship throughout the years.

October 16, 2019

Deborah Amster is the best! Although not in the "service" department, Deborah Amster understood the problem immediately, understood my concerns. She is an example of the two most More

by customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Oct 21, 2019 -

Smythe Volvo responded

This is rewarding for all of us to read. Deborah is a true professional and really cares. We appreciate the time you've taken to share your experience of Deborah and Smythe Volvo.

October 08, 2019

Again and Again Had our 2013 XC 60 in for it's 70,000 mile service. Smythe representatives are a pleasure to work with. They know their stuff and they do everything More

by Linda Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Doremus, Master Technician, Michael Watson
Oct 28, 2019 -

Smythe Volvo responded

Linda, thank you for taking the time out of your busy schedule to share these kind words about our service department. We really have a great group of caring people. We'll see you at your next service.

September 29, 2019

Always great service! We have been a Volvo family for many years, and we continue to rely on Smythe Volvo for friendly, honest and reliable service and sales. The facility More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Smythe Volvo responded

We are blessed to have customers as kind and loyal as you. Thank you for taking the time to post this review and for your years of loyalty.

August 05, 2019

My favorite dealer Dennis and Smythe Volvo service team always provide very professional service, from call and make an appointment to services. They are very helpful, a More

by Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Aug 06, 2019 -

Smythe Volvo responded

Fantastic! Thank you for taking the time to share your experience of Smythe Volvo service department. These reviews inspire us to continue to strive to provide the best service possible.

August 01, 2019

This is why I am a loyal Smythe customer since 2006 We are on car #3 purchased and serviced from Smythe. Great safe cars, excellent and prompt customer service. Friendly staff like Doug. I had a recent More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Smythe Volvo responded

Wow! Great review. We appreciate your loyalty and your kind words. Thank you.

May 29, 2019

Quick and Efficent I needed my tires checked and rotated on short notice before a long trip. I called Doug MacAdam and he was able to fit me into the schedule. Because More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Smythe Volvo responded

Great! I love to hear this. Our service department works together as a team and the result is happy guests. Thank you for taking the time to share your experience of Doug, Tom and our service department.

May 17, 2019

Amazing! So great! My car was ready so fast and they did an amazing job! Highly recommend it there! Will definitely be coming back! Very friendly and professio More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Smythe Volvo responded

Thank you for posting this review on Doug and our service team. Doug has been with us many, many years and is great at what he does. We appreciate your business.

May 09, 2019

Service and maintenance excellevt The entire department and in particular Michael are helpful, professional, quick and particular. I would highly recommend to other customers. Also a More

by Char008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
May 15, 2019 -

Smythe Volvo responded

Thank you. Michael is a real pro. We appreciate the time you spent in posting this review and your comments on our waiting area and your experience with our service department.

April 16, 2019

Top-notch service! I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see t More

by scola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mitchko, Michael Watson
May 29, 2019 -

Smythe Volvo responded

So well said. Thank you. Mike, Regina and Michael are all confident people who enjoy what they do and where they work. Your words are greatly appreciated and rewarding for all of us. Thank you for taking the time to share your thoughts.

...
58
...