1,239 Reviews of Smythe Volvo - Service Center
Tires Efficient, fast, service manager Regina was extremely helpful. My car was done as expected. I couldn't be more happier with the service. THANK YOU Li Efficient, fast, service manager Regina was extremely helpful. My car was done as expected. I couldn't be more happier with the service. THANK YOU Lisa More
Sunroof Leak Professionally Addressed Tom and crew successfully and timely addressed a clogged sunroof drain on my 2015 certified pre-owned XC60. Upon pulling out of a parking lot, approx Tom and crew successfully and timely addressed a clogged sunroof drain on my 2015 certified pre-owned XC60. Upon pulling out of a parking lot, approximately half a gallon of water flowed out onto the passenger side floor from behind the glove box. This occurred the week after purchasing the vehicle. Although frustrated and disappointed at the time, I am happy to report that the issue was addressed properly the first time. After experiencing similar heavy rain, not a drop has leaked into the car since the repair. Tom and the service staff were extremely professional and took the time to explain the issue and the repair. The vehicle was done when promised. I am very pleased with the service department and appreciate their quick, courteous and professional service. More
Michael and Crew got me to California. My V70 had a few problems that needed to be addressed before I took part in my cross country trip. Michael Diagnosed all the problems and got them tak My V70 had a few problems that needed to be addressed before I took part in my cross country trip. Michael Diagnosed all the problems and got them taken care of in a couple days. Low and behold, I made it! Thanks Mike! More
Decency and efficiency I had a small, but perplexing technological glitch in my brand new XC40. All hands on deck appeared to straighten the problem out, I felt like the ent I had a small, but perplexing technological glitch in my brand new XC40. All hands on deck appeared to straighten the problem out, I felt like the entire crew sincerely cared about my predicament and were solely concerned with solving the issue as promptly as they could,....and they did! Kudos to Regina, Charles, Dina, Lisa and Andy. I highly recommend their service department with neither hesitation nor reservation! More
Second time back on a tranmission glich on a recently purchased used XC90. Dealership stepped up and took care of the issue by replacing it at no charge. Exceeded my e on a tranmission glich on a recently purchased used XC90. Dealership stepped up and took care of the issue by replacing it at no charge. Exceeded my expectations. Amazing service from Mike Watson. Regina, the service manager, is outstanding! Not only does she understand vehicles but knows how to resolve issues so that you walk away feeling more than satisfied. Regina rocks! Excellent team! More
Service annual I had my S60 2013 car serviced. Clean and friendly environment. Personnel are knowledgeable and efficient. Service was known well and in a timely fas I had my S60 2013 car serviced. Clean and friendly environment. Personnel are knowledgeable and efficient. Service was known well and in a timely fashion. More
Outstanding Service I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told me that he would take care of me shortly. I had tire insurance which I bought when I purchased my car and it requires filling out forms in some detail. Doug took care of the whole process despite being very busy. He took it upon himself to solve MY problem. I experienced what I would describe as World Class Service at Smythe Volvo because of Doug MacAdam. More
Nice people. Professional, friendly services. Though I brought in my Ford to Smythe for service, I just wanted to take time to thank the staff who greeted me at the service desk. Dina Thomson gree Though I brought in my Ford to Smythe for service, I just wanted to take time to thank the staff who greeted me at the service desk. Dina Thomson greeted me when I Dropped off my Escape. She made me feel comfortable that my car was in good hands! Upon completion, I got a call from Mike Watson. He was friendly and courteous and explained what needed to be done in easy to understand terms. I liked that! More
Regina and her team set the bar high Regina leads a team of professionals who offer unparalleled service. Dina is part of her team and is someone I completely trust to manage the maintena Regina leads a team of professionals who offer unparalleled service. Dina is part of her team and is someone I completely trust to manage the maintenance of my car. I always trust their recommendations and believe they work in earnest to do what is best for their clients. More
If Certified pre-owned, this dealership mean it. I’ve been to other dealership before Where I bought certified pre-owned vehicles. But, they never honored. This dealership, smite, is different. They’ I’ve been to other dealership before Where I bought certified pre-owned vehicles. But, they never honored. This dealership, smite, is different. They’re not only replaced parts without cost but did a great service. Everyone from Tom to Regina did a great job and made me feel comfortable. Top class customer service. More