Smythe Volvo - Service Center

They are all great people We have been Smythe Volvo customers for a long time. We usually work with Dennis for our servicing appointments and have always been 100 % satisifie We have been Smythe Volvo customers for a long time. We usually work with Dennis for our servicing appointments and have always been 100 % satisified. This time we were assisted by Dina. The beauty of Smythe is you are in great hands with every single one of the staff members, from when they answer the phone to when they bring you to your car to leave. More

25 year old 240 I didn't hesitate to phone Smythe when I noticed oil leakage. Tina was able to schedule an appointment for me immediately. Russel fixed the problem I didn't hesitate to phone Smythe when I noticed oil leakage. Tina was able to schedule an appointment for me immediately. Russel fixed the problem and informed me of some other repairs that needed to be addressed down the road. I appreciated Tom's honesty; the parts had been under warranty, and thus I did not have to make payment. I have been coming to Smythe for 25 years because of the service I always receive! More

Amazing service! Mike Watson was incredible!! Incredibly knowledgeable, courteous and responsive! The best service I've ever had a car dealership. I would recommend Mike Watson was incredible!! Incredibly knowledgeable, courteous and responsive! The best service I've ever had a car dealership. I would recommend Mike to anybody!! Really great guy! More

Great Service from the Service Dept Though Part Prices High I cracked the rim on my wife's XC90....slid sideways into a curb at estimated 8 mph and literally cracked the aluminum rim. The rim was on back order I cracked the rim on my wife's XC90....slid sideways into a curb at estimated 8 mph and literally cracked the aluminum rim. The rim was on back order (3 week expected wait) and Doug somehow found a loaner rim so we wouldn't be stuck using the small spare. Given its my wife car and we have 2 young kids, I did not want her driving on the spare for any considerable time. Doug went above and beyond to find a solution. On the negative side, and this is directed to Volvo the parent, the cost of the rim is absolutely ridiculous. $850 or so with tax. Doug kindly explained this is MSRP. I kindly explained that its highway robbery. I found the rim on a website for $300, though this does not include the tire pressure sensor. We will be discussing the ultimate price shortly. I am sure that Volvo is mandating the price to Smythe, but it still doesn't make this right. More

Again, living up to expectations, and more! Once again, the Smythevteam showed itself to be Ultra professional, responsive, friendly, and caring. Tom accommodated my crazy schedule, I was seen a Once again, the Smythevteam showed itself to be Ultra professional, responsive, friendly, and caring. Tom accommodated my crazy schedule, I was seen as soon as it was possible, Dennis made sure the service was performed perfectly and quickly ( for which I am also grateful to Charles Labracio.) They make it easy to be a loyal customer! More

Multi-Point Vehicle Inspection + 20,000 mile service. Everyone connected to Smythe Volvo is extremely helpful, courteous and professional. I would recommend this 5 star dealership beginning with sales a Everyone connected to Smythe Volvo is extremely helpful, courteous and professional. I would recommend this 5 star dealership beginning with sales and continuing with their incredible service department. They have, somehow, extended a family like presence to anyone who walks through their door. More

MY SMYTHE SERIVICE ADVISORS SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSION SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSIONAL SERVICE. BECAUSE OF THIER VALUED SERVICE, I HAVE NEVER HAD A SERVICE PROBLEM THAT WASN'T ADDRESSED AND CORRECTED IN A TIMELY MANNER. THEY KEEP MY CAR FUNCTIONING AS IF IT WERE NEW. I HAVE BEEN A CUSTOMER FOR NEARLY (17) YEARS AND TRULY APPRECIATE THE INDIVIDUAL PERSONNAL ATTENTION AND CONCERN THEY INVEST IN ME AND MY VOLVO. I LOVE MY S70 BUT, IF I'M EVER ADVISED TO INVEST IN A NEW ONE, I WOULD DEFINETLY PURCHASE FROM SMYTHE. I AM A LIFE CUSTOMER!!! SINCERE THANKS FOR ALL YOU DO!! MARY B. GLOVER More

Best customer experince ever My care required major work and Tom in the service department made it as simple and effortless as possible. They provided me a loaner car and kept me My care required major work and Tom in the service department made it as simple and effortless as possible. They provided me a loaner car and kept me up to date as to the progress. When I picked the car up it looked like they had waxed it and the inside was spotless. I have never had this type of experience with a car dealer or with any other customer service department. I actually manage a call center for an insurance company and I hope my team is as tentative to our customers. They could not have made it simpler. Thank you Smyth Volvo/Tom More

Consistently satisfying service Bringing my Volvo in for routine maintenance is not something that I'd describe as fun, but the people at Smythe Volvo really do make it pleasant. Th Bringing my Volvo in for routine maintenance is not something that I'd describe as fun, but the people at Smythe Volvo really do make it pleasant. They're always polite and receptive and they explain things in a way that makes sense to me. The workshop is always very clean which I like. In addition to the regular maintenance they detailed my car and it looks fantastic inside and out. I really recommend it. More

A caring and excellent service advisor Recently my Volvo S60 was rear-ended by another car, and sent to Smythe Volvo for repair service. Michael Watson took care of my case, and showed grea Recently my Volvo S60 was rear-ended by another car, and sent to Smythe Volvo for repair service. Michael Watson took care of my case, and showed great professionalism in dealing with the insurance company and was very caring with his customer. He explained to me in detail what the issues were and kept me informed all the time, while arguing strongly for me with the insurance company. In the end he helped me find an optimal solution. I really appreciate the great help from him and Smythe Volvo, which has been an excellent experience! More