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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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December 07, 2017

Again, living up to expectations, and more! Once again, the Smythevteam showed itself to be Ultra professional, responsive, friendly, and caring. Tom accommodated my crazy schedule, I was seen a More

by Happy customer 115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Dec 07, 2017 -

Smythe Volvo responded

Thank you for your loyalty and taking the time to review us. Its great customers like you that make our job easier!

December 04, 2017

Multi-Point Vehicle Inspection + 20,000 mile service. Everyone connected to Smythe Volvo is extremely helpful, courteous and professional. I would recommend this 5 star dealership beginning with sales a More

by twoshay113@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan G., Dina Thomson
Dec 04, 2017 -

Smythe Volvo responded

Family - that is what it means to be part of the Smythe Volvo family! Thank you for your business and for taking the time to review us.

November 30, 2017

MY SMYTHE SERIVICE ADVISORS SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSION More

by MBGLOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Smythe Volvo responded

Customers for life - that is how we try to build our relationships. Thank you for your many years of business and for taking time to compliment two of the best service advisors in the industry. Enjoy!

November 29, 2017

Best customer experince ever My care required major work and Tom in the service department made it as simple and effortless as possible. They provided me a loaner car and kept me More

by jlombard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Smythe Volvo responded

Providing a great experience is what we strive for with every customer and we believe that attention to all of the little details is what makes it something special. Thanks for noticing and letting others know and thank you for doing business with us

November 28, 2017

Consistently satisfying service Bringing my Volvo in for routine maintenance is not something that I'd describe as fun, but the people at Smythe Volvo really do make it pleasant. Th More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2017 -

Smythe Volvo responded

Thank you for giving such a kind recommendation and for your business. We very much appreciate your recognition and will always strive to achieve it. enjoy!

November 27, 2017

A caring and excellent service advisor Recently my Volvo S60 was rear-ended by another car, and sent to Smythe Volvo for repair service. Michael Watson took care of my case, and showed grea More

by The bloody Volvo driver from Australia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Nov 27, 2017 -

Smythe Volvo responded

Customer advisors and advocates - that what we are. We treat everyone as part of our Smythe Volvo family and hope we are helpful and friendly each time. Thanks for taking your time to review us.

November 22, 2017

Great customer service and waiting area We are on Volvo #4 from Smythe and they have consistently been top notch on keeping our cars serviced. Staff is very accommodating, shows genuine cons More

by AdamLindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Watson
Nov 22, 2017 -

Smythe Volvo responded

Our view is that every customer deserves the best we can give them. Everything we do comes from this perspective. Thanks for your many years of business. Have a great Thanksgiving. Enjoy!

November 17, 2017

Everything went like clockwork. Best service. Great place to do business. great cars with great people to service them. It is wonderful to know that when you call to make an appointment, you can b More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Nov 18, 2017 -

Smythe Volvo responded

Thank You for taking the time to share your experience.... We take great pride in knowing we can make your service experience a pleasurable one!!

November 11, 2017

Excellent Service Every Time The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volv More

by T Castellone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Nov 11, 2017 -

Smythe Volvo responded

We know the value our customers put on reliable service and so we do everything we can to provide it. Thanks for taking time to review us and for your many years of business.

November 10, 2017

Satisfied customer Excellent staffs. Dennis is courteous and knowledgeable. He goes an extra mile to satisfy a client. I am always at peace knowing that my car is servi More

by Gousse124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Robert MacMillan
Nov 10, 2017 -

Smythe Volvo responded

Dennis and our service team will always go the extra mile! Thanks for the review. enjoy!

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