1,240 Reviews of Smythe Volvo - Service Center
Again, living up to expectations, and more! Once again, the Smythevteam showed itself to be Ultra professional, responsive, friendly, and caring. Tom accommodated my crazy schedule, I was seen a Once again, the Smythevteam showed itself to be Ultra professional, responsive, friendly, and caring. Tom accommodated my crazy schedule, I was seen as soon as it was possible, Dennis made sure the service was performed perfectly and quickly ( for which I am also grateful to Charles Labracio.) They make it easy to be a loyal customer! More
Multi-Point Vehicle Inspection + 20,000 mile service. Everyone connected to Smythe Volvo is extremely helpful, courteous and professional. I would recommend this 5 star dealership beginning with sales a Everyone connected to Smythe Volvo is extremely helpful, courteous and professional. I would recommend this 5 star dealership beginning with sales and continuing with their incredible service department. They have, somehow, extended a family like presence to anyone who walks through their door. More
MY SMYTHE SERIVICE ADVISORS SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSION SINCERE THANKS TO MY SERVICE ADVISORS TOM COWAN & DOUG MACADAM AT SMYTHE VOLVO SUMMIT, NJ..THEY HAVE ALWAYS PROVIDED ME WITH COURTEOUS AND PROFESSIONAL SERVICE. BECAUSE OF THIER VALUED SERVICE, I HAVE NEVER HAD A SERVICE PROBLEM THAT WASN'T ADDRESSED AND CORRECTED IN A TIMELY MANNER. THEY KEEP MY CAR FUNCTIONING AS IF IT WERE NEW. I HAVE BEEN A CUSTOMER FOR NEARLY (17) YEARS AND TRULY APPRECIATE THE INDIVIDUAL PERSONNAL ATTENTION AND CONCERN THEY INVEST IN ME AND MY VOLVO. I LOVE MY S70 BUT, IF I'M EVER ADVISED TO INVEST IN A NEW ONE, I WOULD DEFINETLY PURCHASE FROM SMYTHE. I AM A LIFE CUSTOMER!!! SINCERE THANKS FOR ALL YOU DO!! MARY B. GLOVER More
Best customer experince ever My care required major work and Tom in the service department made it as simple and effortless as possible. They provided me a loaner car and kept me My care required major work and Tom in the service department made it as simple and effortless as possible. They provided me a loaner car and kept me up to date as to the progress. When I picked the car up it looked like they had waxed it and the inside was spotless. I have never had this type of experience with a car dealer or with any other customer service department. I actually manage a call center for an insurance company and I hope my team is as tentative to our customers. They could not have made it simpler. Thank you Smyth Volvo/Tom More
Consistently satisfying service Bringing my Volvo in for routine maintenance is not something that I'd describe as fun, but the people at Smythe Volvo really do make it pleasant. Th Bringing my Volvo in for routine maintenance is not something that I'd describe as fun, but the people at Smythe Volvo really do make it pleasant. They're always polite and receptive and they explain things in a way that makes sense to me. The workshop is always very clean which I like. In addition to the regular maintenance they detailed my car and it looks fantastic inside and out. I really recommend it. More
A caring and excellent service advisor Recently my Volvo S60 was rear-ended by another car, and sent to Smythe Volvo for repair service. Michael Watson took care of my case, and showed grea Recently my Volvo S60 was rear-ended by another car, and sent to Smythe Volvo for repair service. Michael Watson took care of my case, and showed great professionalism in dealing with the insurance company and was very caring with his customer. He explained to me in detail what the issues were and kept me informed all the time, while arguing strongly for me with the insurance company. In the end he helped me find an optimal solution. I really appreciate the great help from him and Smythe Volvo, which has been an excellent experience! More
Great customer service and waiting area We are on Volvo #4 from Smythe and they have consistently been top notch on keeping our cars serviced. Staff is very accommodating, shows genuine cons We are on Volvo #4 from Smythe and they have consistently been top notch on keeping our cars serviced. Staff is very accommodating, shows genuine consideration for their customers, are empowered by management to do whatever they can to provide the best service. The waiting area is great, has WiFi, can get the car serviced in the morning and work virtually over WiFi while you wait. More
Everything went like clockwork. Best service. Great place to do business. great cars with great people to service them. It is wonderful to know that when you call to make an appointment, you can b Great place to do business. great cars with great people to service them. It is wonderful to know that when you call to make an appointment, you can be confident that all will be better than expected. No bad surprises. More
Excellent Service Every Time The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volv The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volvo in 2005, is still on the road, thanks to the dependable services provided by Smythe. More
Satisfied customer Excellent staffs. Dennis is courteous and knowledgeable. He goes an extra mile to satisfy a client. I am always at peace knowing that my car is servi Excellent staffs. Dennis is courteous and knowledgeable. He goes an extra mile to satisfy a client. I am always at peace knowing that my car is serviced by the service staffs at Smythe Volvo. More