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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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March 25, 2017

Great service (as usual) Everyone here is always very helpful, and I was able to get an appointment right away. Excellent service enhanced by extreme efficiency. My car was re More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 25, 2017 -

Smythe Volvo responded

We Agree - Dennis is a great asset to our team and tries to make everyone feel very comfortable to service with us. Glad you enjoyed our hospitality. We like to make it feel like home! Thanks for your review and for your business.

March 20, 2017

Fantastic service Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely More

by Notabigreviewguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Smythe Volvo responded

Thank you for the great review. We appreciate your business and look forward to seeing you next time around.

March 10, 2017

Excellent service department Dina Thomson and Regina Krauza work in the service department of Smythe Volvo. They are both courteous, professional, and take pride in their work. My More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Mar 10, 2017 -

Smythe Volvo responded

Yes - we do take pride in what we do and acting professionally is an extension of that pride. Thanks for taking time to review us and also for your Business.

March 03, 2017

Exceptional service and personal attention. I came into the Service Dept. without an appointment late in the afternoon close to closing time with a broken side view mirror. I received immediate More

by Ben "37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Mar 03, 2017 -

Smythe Volvo responded

Competent, Pleasant and Effective - glad we are that for you! Day in day out that's what we strive for. Thanks for your business and for the review!

February 20, 2017

SPECTACULAR! This is the best service department I have ever utilized! I have never been treated with such consideration. I would never go anywhere else. They trea More

by Michelle Hamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Tim Cotter
February 17, 2017

Excellent service! I've had my Volvo XC90 serviced here multiple times, each time with Dennis, and he's always done an outstanding job. He calls when he says he will, h More

by Jason m 913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Feb 16, 2017 -

Smythe Volvo responded

Dennis is a true professional who makes sure that everyone he helps shares his infectious smile and good spirit. I'm glad we could help. Thank you for your business and for the kind review.

February 14, 2017

Off-Lease Purchase Purchasing my XC90 off-lease could not have been easier. The Smythe Volvo team, lead by Kevin Bergeron, make the process simple. Kevin took the time More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Feb 15, 2017 -

Smythe Volvo responded

Hi Bill, Efficient and easy with respect for your time - that's what we strive for. Thanks for your business and taking the time to tell others about us.

February 07, 2017

Tim Cotter easy to deal with ! Tim Cotter good Customer Service skills ! Got me right in after I called to have headlights replaced. Explained what had to be done. Was out of there More

by XC70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cotter
Feb 07, 2017 -

Smythe Volvo responded

Its important to us to be mindful of your time because that matters to people. We work on being fast and efficient so our customers can get back on the road to enjoy driving their Volvo's. Thanks for taking the time to review us and thank you for your business.

January 30, 2017

Replacement of headlight bulbs The service I receive from Smythe Volvo is exceptional, the professional care that I received from Doug MacAdam is very special. He is a definite asse More

by martin,barbara713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2017

Excellent experience at Smythe Volvo- We have been a Smthe Volvo customer sine 2000. We currently have 4 Volvo's in our household and are always satisfied with the service received from th More

by Annette1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jan 31, 2017 -

Smythe Volvo responded

wow! 17 years and 4 Volvo's currently - that's great. Thanks for the confidence you've shown in us and for the great review. We very much appreciate your business.

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