Back

Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

Sort by
April 12, 2017

Easy, excellent service Dennis was a pleasure to work with. He had my car in and out of the dealership as quick as possible! He's personable and took a thorough look at my ca More

by mjacobs1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 13, 2017 -

Smythe Volvo responded

Quick and efficient - it shows respect for your time and ultimately for you, our customer. We go to long lengths to achieve this and appreciate you noticing it. Thanks and Enjoy!

April 12, 2017

Service that exceeded our expectations! Dennis was knowledgeable, thorough, accommodating and clear in describing what needed to be done to keep our ten year old XC70 running in top form. A More

by William Ruvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 12, 2017 -

Smythe Volvo responded

Follow up - it shows that people really care.... and Dennis does. We love to see 10 year old Volvo's running in great shape. You've got a lot more years ahead of you with a Volvo. Thanks for your business.

March 31, 2017

Dennis Jeffers is a pleasure to work with. He is helpful, able to explain the problem well and we are always happy with the results. This time he recommended their More

by Pistol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 01, 2017 -

Smythe Volvo responded

We agree - Dennis is indeed a pleasure to work with. Thanks for noticing and for your business.

March 30, 2017

Best Car People Ever! We have had excellent service at Symthe every time. We have purchased several Volvos at Symthe and have had them all serviced at Smythe. Each and e More

by Linda Anderson
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 30, 2017 -

Smythe Volvo responded

Seemless excellence in customer service is a daily task that we work on. Glad that we are able to be that. Thanks for your business. Enjoy!

March 29, 2017

Great Service experience My Service questions were addressed promptly and (employee) Tim Cotter was very professional and considerate of my time restraints; and he kept me upd More

by Denise D'Alberti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cotter
Mar 29, 2017 -

Smythe Volvo responded

Having consideration for our customers time is one of our main focuses - for many people this can be the difference between good service and not. Thanks for noticing and for your review.

March 26, 2017

Superior Customer Service The service department at Symthe Volvo in Summit has Superior Customer service. It starts at the top with the manager of the service department. More

by cliff04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh
March 25, 2017

Great service (as usual) Everyone here is always very helpful, and I was able to get an appointment right away. Excellent service enhanced by extreme efficiency. My car was re More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 25, 2017 -

Smythe Volvo responded

We Agree - Dennis is a great asset to our team and tries to make everyone feel very comfortable to service with us. Glad you enjoyed our hospitality. We like to make it feel like home! Thanks for your review and for your business.

March 20, 2017

Fantastic service Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely More

by Notabigreviewguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Smythe Volvo responded

Thank you for the great review. We appreciate your business and look forward to seeing you next time around.

March 10, 2017

Excellent service department Dina Thomson and Regina Krauza work in the service department of Smythe Volvo. They are both courteous, professional, and take pride in their work. My More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Mar 10, 2017 -

Smythe Volvo responded

Yes - we do take pride in what we do and acting professionally is an extension of that pride. Thanks for taking time to review us and also for your Business.

March 03, 2017

Exceptional service and personal attention. I came into the Service Dept. without an appointment late in the afternoon close to closing time with a broken side view mirror. I received immediate More

by Ben "37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Mar 03, 2017 -

Smythe Volvo responded

Competent, Pleasant and Effective - glad we are that for you! Day in day out that's what we strive for. Thanks for your business and for the review!

...
74
...