1,252 Reviews of Smythe Volvo - Service Center
Very happy customer I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by Dina and Regina, and the service was impeccable - they worked very quickly and efficiently, and explained the process to me well. The waiting room was well maintained, and all of the staff members I encountered were polite and helpful. More
done right the first time Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immedi Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immediately. Although I wasn't in a rush & was content to relax in the customer lounge, he got the job done ahead of schedule & importantly, perfectly, the first time. I'll admit, I can be a bit of a perfectionist, and Doug & his team get it, they do top tier quality work the first time at every visit. I appreciate their commitment to quality, and keeping me moving forward. Although 17 years have elapsed since our V70 rolled off the line, Doug & his team keep it running like new. I appreciate Doug's expertise, advise, and the skill of his team. More
Easy, excellent service Dennis was a pleasure to work with. He had my car in and out of the dealership as quick as possible! He's personable and took a thorough look at my ca Dennis was a pleasure to work with. He had my car in and out of the dealership as quick as possible! He's personable and took a thorough look at my car when I first brought it in. More
Service that exceeded our expectations! Dennis was knowledgeable, thorough, accommodating and clear in describing what needed to be done to keep our ten year old XC70 running in top form. A Dennis was knowledgeable, thorough, accommodating and clear in describing what needed to be done to keep our ten year old XC70 running in top form. And most importantly, Dennis followed up to ensure we were completely satisfied with our experience and that the car was performing up to our standards - which it most definitely was! Thank you Dennis! More
Dennis Jeffers is a pleasure to work with. He is helpful, able to explain the problem well and we are always happy with the results. This time he recommended their is a pleasure to work with. He is helpful, able to explain the problem well and we are always happy with the results. This time he recommended their detailing service and our car has never looked so good. More
Best Car People Ever! We have had excellent service at Symthe every time. We have purchased several Volvos at Symthe and have had them all serviced at Smythe. Each and e We have had excellent service at Symthe every time. We have purchased several Volvos at Symthe and have had them all serviced at Smythe. Each and every employee is a gem. This week Dennis Jefers supervised the servicing of both Volvos. More
Great Service experience My Service questions were addressed promptly and (employee) Tim Cotter was very professional and considerate of my time restraints; and he kept me upd My Service questions were addressed promptly and (employee) Tim Cotter was very professional and considerate of my time restraints; and he kept me updated. Thank you, Tim. More
Superior Customer Service The service department at Symthe Volvo in Summit has Superior Customer service. It starts at the top with the manager of the service department. The service department at Symthe Volvo in Summit has Superior Customer service. It starts at the top with the manager of the service department. She understands the customers needs and delivers. The serice advisort that I deal with is Tom Coward. He provides text book Excellent Customer service. He make sure that I am fully informed and always proves to me that he has my best interest in mind. Congratulations to Tom Coward and evryone at the service department at Smthe Volvo in Summit. You show true integrity and concern for your customers. This is a very rare and seldom seen quality into auto dealerships, and for that matter in any business.. You have earned me as a life long Volvo Customer at Smthe. More
Great service (as usual) Everyone here is always very helpful, and I was able to get an appointment right away. Excellent service enhanced by extreme efficiency. My car was re Everyone here is always very helpful, and I was able to get an appointment right away. Excellent service enhanced by extreme efficiency. My car was ready exactly when it was supposed to be, and waiting is always pleasant since the designated area has internet, coffee, and snacks. Dennis Jeffers is such a nice person. He always goes above and beyond and exemplifies great service. More
Fantastic service Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely recommend them to family and friends. More