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Smythe Volvo - Service Center

Summit, NJ

4.9
1,252 Reviews

1,252 Reviews of Smythe Volvo - Service Center

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May 15, 2017

Very happy customer I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by More

by kasya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
May 16, 2017 -

Smythe Volvo responded

We come to work every day to provide this kind of experience for you and everyone who comes to us for sales and service. We genuinely take pride in what we do - and are glad that it shows. Thanks for your business. We look forward to helping you for the life of your Volvo.

May 04, 2017

done right the first time Service Advisor Doug M. listened carefully to my reason for service, asked great questions, examined my car & got his best mechanics on the job immedi More

by volvorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Smythe Volvo responded

Provide top tier quality work, with a smile as efficiently as possible. That's our goal every time - glad we met that goal for you. Thanks for the review and your many years of business.

April 12, 2017

Easy, excellent service Dennis was a pleasure to work with. He had my car in and out of the dealership as quick as possible! He's personable and took a thorough look at my ca More

by mjacobs1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 13, 2017 -

Smythe Volvo responded

Quick and efficient - it shows respect for your time and ultimately for you, our customer. We go to long lengths to achieve this and appreciate you noticing it. Thanks and Enjoy!

April 12, 2017

Service that exceeded our expectations! Dennis was knowledgeable, thorough, accommodating and clear in describing what needed to be done to keep our ten year old XC70 running in top form. A More

by William Ruvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 12, 2017 -

Smythe Volvo responded

Follow up - it shows that people really care.... and Dennis does. We love to see 10 year old Volvo's running in great shape. You've got a lot more years ahead of you with a Volvo. Thanks for your business.

March 31, 2017

Dennis Jeffers is a pleasure to work with. He is helpful, able to explain the problem well and we are always happy with the results. This time he recommended their More

by Pistol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 01, 2017 -

Smythe Volvo responded

We agree - Dennis is indeed a pleasure to work with. Thanks for noticing and for your business.

March 30, 2017

Best Car People Ever! We have had excellent service at Symthe every time. We have purchased several Volvos at Symthe and have had them all serviced at Smythe. Each and e More

by Linda Anderson
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 30, 2017 -

Smythe Volvo responded

Seemless excellence in customer service is a daily task that we work on. Glad that we are able to be that. Thanks for your business. Enjoy!

March 29, 2017

Great Service experience My Service questions were addressed promptly and (employee) Tim Cotter was very professional and considerate of my time restraints; and he kept me upd More

by Denise D'Alberti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cotter
Mar 29, 2017 -

Smythe Volvo responded

Having consideration for our customers time is one of our main focuses - for many people this can be the difference between good service and not. Thanks for noticing and for your review.

March 26, 2017

Superior Customer Service The service department at Symthe Volvo in Summit has Superior Customer service. It starts at the top with the manager of the service department. More

by cliff04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh
March 25, 2017

Great service (as usual) Everyone here is always very helpful, and I was able to get an appointment right away. Excellent service enhanced by extreme efficiency. My car was re More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Mar 25, 2017 -

Smythe Volvo responded

We Agree - Dennis is a great asset to our team and tries to make everyone feel very comfortable to service with us. Glad you enjoyed our hospitality. We like to make it feel like home! Thanks for your review and for your business.

March 20, 2017

Fantastic service Doug and everyone else at Smythe Volvo Service are fantastic. They identified the source of my problem and explained the options. I would definitely More

by Notabigreviewguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Smythe Volvo responded

Thank you for the great review. We appreciate your business and look forward to seeing you next time around.

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