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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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November 07, 2016

Excellent, knowledgeable staff. Prompt service. I have been a longtime customer of Smythe Volvo and continue to be satisfied with every encounter for each of our four Volvos. Doug MacAdam was the se More

by ginger1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2016 -

Smythe Volvo responded

Quick, competent and friendly - that's our goal every time. Thanks for noticing. enjoy!

October 03, 2016

Great Experience After searching around for estimates to get some major engine work done on our XC70, I got to Smyth. I found myself speaking to Tom Coward. Not only More

by Joe Squindo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2016 -

Smythe Volvo responded

Tom has worked with us for over 25 years and he is exemplary in his efforts to do whatever it takes to help our customers feel like they are treated like family. We appreciate your recognition of that.

September 30, 2016

Helping Out in a Pinch I found myself with a headlight bulb out on my volvo, and couldn't find time to replace it. I stopped by to have the bulb replaced, and Tom was consid More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Smythe Volvo responded

Great to hear - Tom is a very considerate person and great to work with. Our people are our greatest asset. Thanks for taking the time to write.

September 30, 2016

Car service I took my car in for an oil change. Travis and Dennis were both very helpful with getting everything started. They answered any questions I had and in More

by Jets80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis LaFever, Dennis Jeffers
Sep 30, 2016 -

Smythe Volvo responded

Careful explanation of work, follow up and being generally helpful - that's what we want all of our customers to expect from us. Thanks for noticing and for the review!

September 29, 2016

2006 S-60 Service From the time I made the appointment, until the time I picked my car up, the service was excellent! Tom Coward clearly explained the services that wer More

by ack golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Smythe Volvo responded

Thank you for taking the time to commend Tom, he truly puts both his heart and head into what he does everyday. Thank you for your business.

September 26, 2016

V50 Service I brought my 2010 V50 in to Smythe for a 75,000 mile service. Tom Coward and the team at Smythe always make me feel like family. I was driven to my More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

Smythe Volvo responded

We agree - Tom is a great member of our team who represents the values of our business well. Glad we can make you feel like part of the family. That is what we strive for each and every day. Thanks for noticing and submitting a review.

September 24, 2016

Recent Service for S-80 Over the years since purchasing my S-80, it has only been serviced for the most part at Smythe Volvo. I have always felt that I have been treated with More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2016 -

Smythe Volvo responded

Yes - Doug is a true asset who embodies what we really try to impart to our customers everyday. Thank you for taking the time to write your review. We very much appreciate you doing so - and your business.

September 22, 2016

Oil change Service team was speedy and polite. They tended to me right away. They kept me posted on my car. They washed my car and reviewed all the needs of my c More

by Luvvolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever, Dennis Jeffers
September 12, 2016

Quality Service Every time I go to the dealership, it is always a positive experience. Smythe Volvo's employees are very friendly and have excellent customer service More

by Igor Mendelevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LaFever
September 06, 2016

Top Notch Dearlship I keep coming back to Smythe because, not only are the cars wonderful to drive, but equally as important are the people I depend on for service. Doug More

by David Karlsruher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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