1,234 Reviews of Smythe Volvo - Service Center
Recent Service for S-80 Over the years since purchasing my S-80, it has only been serviced for the most part at Smythe Volvo. I have always felt that I have been treated with Over the years since purchasing my S-80, it has only been serviced for the most part at Smythe Volvo. I have always felt that I have been treated with the utmost courteous and that the service was professional, friendly and fair. It was during my recent service for a problem with a driver module, that Doug MacAdam went out of his way to find a reasonable way to deal with the matter. After diagnosing the problem and cost, I decided not to move forward with the repair, due to the age of the car. It was Doug, who called me a week later and gave me an option to consider. He made me aware of a third party vendor that could possibly rebuild the part for half the price of a new one. Considering the condition of the car, it was certainly worth exploring. The car has now been repaired and Smythe was nice enough to honor a discount coupon for the repair. In closing, I highly recommend Smythe and see Doug. He went out of his way to help me and I really appreciate it! More
Oil change Service team was speedy and polite. They tended to me right away. They kept me posted on my car. They washed my car and reviewed all the needs of my c Service team was speedy and polite. They tended to me right away. They kept me posted on my car. They washed my car and reviewed all the needs of my car with me. Team answered all questions I had and created friendly conversation. Thanks. More
Quality Service Every time I go to the dealership, it is always a positive experience. Smythe Volvo's employees are very friendly and have excellent customer service Every time I go to the dealership, it is always a positive experience. Smythe Volvo's employees are very friendly and have excellent customer service skills. I have dealt with Travis LaFever multiple times and have been very pleased every single time. Overall a top notch dealership with great employees. More
Top Notch Dearlship I keep coming back to Smythe because, not only are the cars wonderful to drive, but equally as important are the people I depend on for service. Doug I keep coming back to Smythe because, not only are the cars wonderful to drive, but equally as important are the people I depend on for service. Doug MacAdam, my service agent went full tilt out of his way to see to it that my Volvo S60 was brought back to perfection after a somewhat catastrophic engine issue leaving me without a car. Not only did he arrange for a loaner, but he and Sean Flanagan were able to work with Volvo Corp. to rectify the issue with the car both, mechanically and financially as well. I wouldn't consider going anywhere else for my future cars. Smythe has proven that a great product is only as good as the people who stand behind that product. Its people like Doug and Sean who seal the deal. More
Service Center Had a very pleasant experience. Was in constant touch with me and was very detailed along the way! Outstanding customer service! Would highly recommen Had a very pleasant experience. Was in constant touch with me and was very detailed along the way! Outstanding customer service! Would highly recommend Mr. Jeffers! More
Great service! The staff is very professional and always willing to help. No problem is ever too big or too small for them to handle. Two thumbs up! The staff is very professional and always willing to help. No problem is ever too big or too small for them to handle. Two thumbs up! More
Nice Job Smythe I have been dealing with Smythe Volvo since 1999. Over the years I have gotten to know the service managers and trust them to make sure my car is loo I have been dealing with Smythe Volvo since 1999. Over the years I have gotten to know the service managers and trust them to make sure my car is looked at very thoroughly and to only recommend things that I truly need to have done. This was my first service appointment for my XC60 and it went like clockwork. Doug arranged for a nice loaner car and even accommodated my preference of cars. (It's nice to try something you don't drive all the time!) Service was included in my maintenance package. Doug recommended a tire rotation. Car was ready on time and washed. More
Thanks, Nick! Nick Pavano went above and beyond! I didn't have an appointment and the service department was very busy, but when Nick learned that I didn't live in Nick Pavano went above and beyond! I didn't have an appointment and the service department was very busy, but when Nick learned that I didn't live in the area, he dropped everything and dealt with my car right away. Not only did he take care of the immediate issue with my car, but he made a recommendation for further attention. Thank you, Nick! More
PROFFESSIONAL,PROMPT,PLEASANT,THOROUGH. Refreshing to find competent&congeanial service people.minimal wait time.prompt service with smiles.This establishment and its staff and way of doing Refreshing to find competent&congeanial service people.minimal wait time.prompt service with smiles.This establishment and its staff and way of doing business could be a model for others!They are friendly and efficent while never losing focus on the task at hand and getting it done asap!I have rarely experienced such in recent times in todays marketplace.These folks are fantastic and strive for customer satisfaction in every way they can....KUDOS ALL AROUND! IS IT CONTAGIOUS? THANKYOU SMYTHE! More
Last minute service request We had a last minute issue with our battery. It needed to be replaced. Nick got me a ride to work and back and they took care of it in no time. We had a last minute issue with our battery. It needed to be replaced. Nick got me a ride to work and back and they took care of it in no time. More