1,240 Reviews of Smythe Volvo - Service Center
Excellent, knowledgeable staff. Prompt service. I have been a longtime customer of Smythe Volvo and continue to be satisfied with every encounter for each of our four Volvos. Doug MacAdam was the se I have been a longtime customer of Smythe Volvo and continue to be satisfied with every encounter for each of our four Volvos. Doug MacAdam was the service rep who helped me most recently when the alarm system on my S80 needed immediate attention. His ability to get the job done quickly with a competent and friendly manner made the experience typical of what I expect and receive from Smythe Volvo. More
Great Experience After searching around for estimates to get some major engine work done on our XC70, I got to Smyth. I found myself speaking to Tom Coward. Not only After searching around for estimates to get some major engine work done on our XC70, I got to Smyth. I found myself speaking to Tom Coward. Not only did Tom have the best price from the start, he explained to me all of the variables that might effect the price. Still the lowest, we brought the car in. Later that day, Tom called and told me of some related issues. Here we go, I thought. Being an hour away, and the price better than looking for another car, I told him to go ahead. Expecting the worst, we went to pick up the car the next day. Not only was the work complete and the car ready when I was told, but Tom explained that what they had seen as an issue wasn't so bad. The price was quite a bit less than the estimate given. Amazing, friendly, and competent service. I would recommend to anyone. More
Helping Out in a Pinch I found myself with a headlight bulb out on my volvo, and couldn't find time to replace it. I stopped by to have the bulb replaced, and Tom was consid I found myself with a headlight bulb out on my volvo, and couldn't find time to replace it. I stopped by to have the bulb replaced, and Tom was considerate enough to work me into the schedule without waiting. Turn around was quick and they even took the time to wash the car. More
Car service I took my car in for an oil change. Travis and Dennis were both very helpful with getting everything started. They answered any questions I had and in I took my car in for an oil change. Travis and Dennis were both very helpful with getting everything started. They answered any questions I had and informed me of the status of my car. More
2006 S-60 Service From the time I made the appointment, until the time I picked my car up, the service was excellent! Tom Coward clearly explained the services that wer From the time I made the appointment, until the time I picked my car up, the service was excellent! Tom Coward clearly explained the services that were to be done and there were no surprises. My car was ready the same day and was even washed. I am very happy with the Smythe Volvo Service Department and Tom Coward in particular.. More
V50 Service I brought my 2010 V50 in to Smythe for a 75,000 mile service. Tom Coward and the team at Smythe always make me feel like family. I was driven to my I brought my 2010 V50 in to Smythe for a 75,000 mile service. Tom Coward and the team at Smythe always make me feel like family. I was driven to my office and picked up when the car was ready. Tom kept me informed of every detail of the service. I was pleased with the price and the result. More
Recent Service for S-80 Over the years since purchasing my S-80, it has only been serviced for the most part at Smythe Volvo. I have always felt that I have been treated with Over the years since purchasing my S-80, it has only been serviced for the most part at Smythe Volvo. I have always felt that I have been treated with the utmost courteous and that the service was professional, friendly and fair. It was during my recent service for a problem with a driver module, that Doug MacAdam went out of his way to find a reasonable way to deal with the matter. After diagnosing the problem and cost, I decided not to move forward with the repair, due to the age of the car. It was Doug, who called me a week later and gave me an option to consider. He made me aware of a third party vendor that could possibly rebuild the part for half the price of a new one. Considering the condition of the car, it was certainly worth exploring. The car has now been repaired and Smythe was nice enough to honor a discount coupon for the repair. In closing, I highly recommend Smythe and see Doug. He went out of his way to help me and I really appreciate it! More
Oil change Service team was speedy and polite. They tended to me right away. They kept me posted on my car. They washed my car and reviewed all the needs of my c Service team was speedy and polite. They tended to me right away. They kept me posted on my car. They washed my car and reviewed all the needs of my car with me. Team answered all questions I had and created friendly conversation. Thanks. More
Quality Service Every time I go to the dealership, it is always a positive experience. Smythe Volvo's employees are very friendly and have excellent customer service Every time I go to the dealership, it is always a positive experience. Smythe Volvo's employees are very friendly and have excellent customer service skills. I have dealt with Travis LaFever multiple times and have been very pleased every single time. Overall a top notch dealership with great employees. More
Top Notch Dearlship I keep coming back to Smythe because, not only are the cars wonderful to drive, but equally as important are the people I depend on for service. Doug I keep coming back to Smythe because, not only are the cars wonderful to drive, but equally as important are the people I depend on for service. Doug MacAdam, my service agent went full tilt out of his way to see to it that my Volvo S60 was brought back to perfection after a somewhat catastrophic engine issue leaving me without a car. Not only did he arrange for a loaner, but he and Sean Flanagan were able to work with Volvo Corp. to rectify the issue with the car both, mechanically and financially as well. I wouldn't consider going anywhere else for my future cars. Smythe has proven that a great product is only as good as the people who stand behind that product. Its people like Doug and Sean who seal the deal. More